M S Glass Outlet

★★★★☆
  • 11495 SW Canyon Rd

    Beaverton, OR 97005

    Map & Directions
  • 503-520-0606

4.0 9
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Very accommodating and helpful. After dropping off my car for repair I was given a ride to work. Apparently this is something they do not offer. They went above and beyond the call of duty to make my bad situation not so bad. I appreciate

3
★★★★★

Very accommodating and helpful. After dropping off my car for repair I was given a ride to work. Apparently this is something they do not offer. They went above and beyond the call of duty to make my bad situation not so bad. I appreciate

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Very disappointed in MS Glass. Took my 2004 civic here to get the windshield replaced and they had an open slot and excited to get me in. My wait was forever, then the glass was dirty on both sides once installed, like it had been sitting

3
★★★★★

Very disappointed in MS Glass. Took my 2004 civic here to get the windshield replaced and they had an open slot and excited to get me in. My wait was forever, then the glass was dirty on both sides once installed, like it had been sitting

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I woke up in a panic to find my car broken into!! I opened the phone book and started calling glass companies to find out what to do. This has never happened to me before so i really didnt know where to start. The first two companies I

3
★★★★★

I woke up in a panic to find my car broken into!! I opened the phone book and started calling glass companies to find out what to do. This has never happened to me before so i really didnt know where to start. The first two companies I

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MS Glass has the worst customer service i have encountered. They quickly rush you in and then rush you out. They did NOT do a good clean job. They blamed me for their error mistake. They didn't apologize or say sorry. I would not recommend them. If i did my research and read other people reviews, i would have not chose them to do your windshied replacement.

1
★☆☆☆☆

MS Glass has the worst customer service i have encountered. They quickly rush you in and then rush you out. They did NOT do a good clean job. They blamed me for their error mistake. They didn't apologize or say sorry. I would not recommend them. If i did my research and read other people reviews, i would have not chose them to do your windshied replacement.

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My 2006 Acura MDX was broken into and I panicked. I called MS Glass and talked with a very friendly customer service person who helped me get this horrible problem taken care of. They had the best price in town and most amazing service ever. I took my car into the Beaverton location and was warmly welcomed by the manager. They took my info and had me done in less than an hour. We didnt meet in the best circumstances but I was glad MS Glass was there to help me.

2
★★★★★

My 2006 Acura MDX was broken into and I panicked. I called MS Glass and talked with a very friendly customer service person who helped me get this horrible problem taken care of. They had the best price in town and most amazing service ever. I took my car into the Beaverton location and was warmly welcomed by the manager. They took my info and had me done in less than an hour. We didnt meet in the best circumstances but I was glad MS Glass was there to help me.

Pros: Fast, reliable, friendly, great price, easy to get to

Cons: None

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Fast Service!
Great Work!
Extremely Clean!
Mobile Service to my house!
Paid for all of my deductible!
I am a customer for life you guys, and I will reccomend your service to anybody I know and care for!!!!!!

A+++

Thanks again!

2
★★★★★

Fast Service!
Great Work!
Extremely Clean!
Mobile Service to my house!
Paid for all of my deductible!
I am a customer for life you guys, and I will reccomend your service to anybody I know and care for!!!!!!

A+++

Thanks again!

Pros: Fast Service, Clean Work, and Excellent Customer Service!

Cons: Gives no chance to other competitors.

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It was forth of july weekend and I must of left my wallet in the car. When I finally noticed and went to get it someone had smashed my door glass in. I must have called every auto glass store in the phone book and no one was able to get it replaced until the following week, until I called MS Glass they went out of thier way to get the glass in for and was very helpful on working with my insurance which was great. Escecially since everything was stolen and it was a holiday. Thanks MS Glass for making my horrible day a lot better

2
★★★★★

It was forth of july weekend and I must of left my wallet in the car. When I finally noticed and went to get it someone had smashed my door glass in. I must have called every auto glass store in the phone book and no one was able to get it replaced until the following week, until I called MS Glass they went out of thier way to get the glass in for and was very helpful on working with my insurance which was great. Escecially since everything was stolen and it was a holiday. Thanks MS Glass for making my horrible day a lot better

Pros: amazing service

Cons: are none

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I have never seen a business that didn't care about the customer as much as this place. I called on Friday to make an appointment, and the first opening wasn't until Tuesday. After I explained that I work until 4:30 every day and wouldn't be home until 5, he said he doesn't go on calls that late (Even though the website says 7pm). So I asked for Saturday instead. He said he can make it out then, but he had a leave a three hour window (between 12-3pm). Once I told him I lived in a condo, he insisted I bring the car in instead. I said that wouldn't work, so he agreed to come out, not that coming Saturday, but the Saturday after. I waited all day for him to show up, and he never did. There was no phone call, nothing!!!! I wouldn't recommend this business to ANYONE! No customer that I going to pay hundreds of dollars should be treated that way.

0
★☆☆☆☆

I have never seen a business that didn't care about the customer as much as this place. I called on Friday to make an appointment, and the first opening wasn't until Tuesday. After I explained that I work until 4:30 every day and wouldn't be home until 5, he said he doesn't go on calls that late (Even though the website says 7pm). So I asked for Saturday instead. He said he can make it out then, but he had a leave a three hour window (between 12-3pm). Once I told him I lived in a condo, he insisted I bring the car in instead. I said that wouldn't work, so he agreed to come out, not that coming Saturday, but the Saturday after. I waited all day for him to show up, and he never did. There was no phone call, nothing!!!! I wouldn't recommend this business to ANYONE! No customer that I going to pay hundreds of dollars should be treated that way.

Pros: Nothing, They didn't even show up!

Cons: They didn't even show up!

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1. Cheap quality glass, and charge high price on it.

2. Lack of quality on installation and worst workmanship among all.

3. They use black glue to attach the wind shield glass and the plastic fender together, which leaves a big gap between it. Water or rain can go in between the gap and cause serious damage of your car.

4. They do a terrible job on sealing up the plastic fender on the wind shield glass and they cracked my plastic wind shield fender accidentally.

5. When they tape up the edge of the wind shield glass to stabilize the glass over night, when you peel it off, it took the whole layer of your clear coat off from your car.

6. Bad attitude towards to customers and the workers was smoking at the same time while working on customers car.

7. After 2 days i took the tapes off on the edge of the wind shield glass, when i drive my car, i can hear the loud vibrating sounds from my wind shield glass hitting hard against the metal fram of my car. The molding job is unbelievable bad.....

8. This auto glass place does one time business only, it doesn't aim its goal on reputation.

9. The people that works there tells me different prices on the wind shield glass, it's extremely hard to quote prices in this auto glass store, not to mention, they're very bias on quoting the prices.

10. Conclusion: one piece of advice from the bottom of my heart, do yourself a favor, dont go to this place for your auto glass repair, because I learned my lesson the hard/harsh way. I had to take my car to other auto glass places to get it fix because of them. I want to help you save money, time, effort, and most importantly, i don't want your baby car to suffer like i did.

0
★☆☆☆☆

1. Cheap quality glass, and charge high price on it.

2. Lack of quality on installation and worst workmanship among all.

3. They use black glue to attach the wind shield glass and the plastic fender together, which leaves a big gap between it. Water or rain can go in between the gap and cause serious damage of your car.

4. They do a terrible job on sealing up the plastic fender on the wind shield glass and they cracked my plastic wind shield fender accidentally.

5. When they tape up the edge of the wind shield glass to stabilize the glass over night, when you peel it off, it took the whole layer of your clear coat off from your car.

6. Bad attitude towards to customers and the workers was smoking at the same time while working on customers car.

7. After 2 days i took the tapes off on the edge of the wind shield glass, when i drive my car, i can hear the loud vibrating sounds from my wind shield glass hitting hard against the metal fram of my car. The molding job is unbelievable bad.....

8. This auto glass place does one time business only, it doesn't aim its goal on reputation.

9. The people that works there tells me different prices on the wind shield glass, it's extremely hard to quote prices in this auto glass store, not to mention, they're very bias on quoting the prices.

10. Conclusion: one piece of advice from the bottom of my heart, do yourself a favor, dont go to this place for your auto glass repair, because I learned my lesson the hard/harsh way. I had to take my car to other auto glass places to get it fix because of them. I want to help you save money, time, effort, and most importantly, i don't want your baby car to suffer like i did.

Pros: Thumbs down!!

Cons: Thumbs down!!!

 

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