Suns Up Tanning

Krystal was so nice and welcoming! She knows her stuff and I loved the bed! #89104

Krystal and Kori are awesome. I've been coming to this location for years and i love it. #73303

I have been tanning for almost a month now. Great staff at this location as well as the Beaverton location. They are friendly and always take good care of me when I go in. I don't hear sales pitches every time which I love, they are just

Just started tanning after many years off and I thought the staff was amazing at this location! Nicole W helped me with choosing the correct package and lotion, I left very satisfied! Took my husband in the next day and someone else

The bulbs at this store suck!! And nobody gives a rats ass in changing them.. Suns up is okay, but not this particular store, bulbs are older than dirt. Plan on tanning for a month before you see any color!!

If I could I would give no stars. Horribly uninformed and pushy staff. I didn't go in there once where they didn't try to pressure me to buy some lotion or some other overly priced product. When my wife tried to cancel our memberships

Reveling the reality of Suns Up tanning, from an inside perspective. I have worked for Suns Up, and I want truth to be told about this establishment, so all potential customers know what is going on behind the scenes, to make an educated

They were really nice and not pushy at all. Alyssa was really helpful, informed me about all of the different types of beds and and helped me pick the best package. I appreciated that it wasn't an uncomfortable, pushy experience.

I was a brand new, first time tanner last week and the woman there, named Alyssa, was more than helpful. She took the time to explain everything to me and walk me through the center. She explored options with me, and made me feel very

I have been a customer for 10 years or so and I love the staff at Sun's Up! I went tanning after work today and usually I am able to just go in, tan and zip out but today I had to wait a little while because all of the beds were full.

Stopped in because the Tigard salon is close to my house. I just wanted to check out the packages. It was nice to not get the huge sales push. The girl was very friendly and I signed up for unlimited monthly tanning.\r
Customer # 10883

i walk in and the first thing he says is, "wow, looks like you need a tan, your're so white!" okay, i know how white i am, that's why i'm here. so then he proceeds to tell me how much is bed cost him and that he wont let me leave without

I used this tanning place a couple years ago and they were only alright at that time, but they were close so I favored on the side of convenience. At the end of my contract I didn't want to renew so I didn't go in again. Then last fall

I have over eight family members alone that are going to SunsUp Tanning right now and all of them love it. They love the girls and products. that is just family... don't get me started on my friends. this is an fantastic place to tan and I never want to leave.

Pros: staff

Omgosh, this lady was about to bite my head off asking information about their salon.Very rude, how in the world do you hire people like that.

I have never been given such poor service in a tanning salon in my life. Not only are the sales people rude and unknowledgeable, but they push packages and lotions on you every time you come in. Every time that I have tanned there i've had to ask for my bed to be recleaned, I have been given dirty towels, the bulbs are uneven and old. Their claim that they are replaced twice as often is completely bogus. They recycle their bulbs into other beds. Oh, and at meetings...THEY ASK THEIR EMPLOYEES TO WRITE GOOD REVIEWS ON CITY SEARCH. Dont be fooled by the good reviews...i've never heard a good word about this place.

Pros: decent atmosphere

Cons: dirty beds, rude staff, used bulbs

My review echos the reviews that I see on Citysearch. They have decent facilities and a really nice premium bed. The problem is that you will get poor and unpredictable treatment every time you go in. Jenny is one of the regular workers that has been there for a couple of years. She honestly must have bipolar disorder and has gone out of her way to be rude and follows up with a smile on the next visit. There is simply is no reason for paying customers to be so down on a membership that they dont feel up to going in and getting a tan. I am canceling my membership this month to find somewhere else to go. Ive had it with Suns Up.

Pros: Decent facilities

Cons: Some of the staff is absolutely terrible and rude

If you really want good service go down the street to a nicer facility.There is only one clean, professional tanning facility available.
Do your reasearch once you see the best place in town you will never wish to go back to Suns Up again.

Pros: dirty

When i go tanning i want to feel like i am wanted and welcome at SunsUp Tanning they do just that. their staff helps you whenever you have questions and helps you find things that better suits your needs and wants. their hours are fantastic especially because i work late some nights i can easily just go there and tan after work. The atmosphere makes you feel welcome as well they facility is very clean and always up to date. its nice to know that they have a lot of beds to chose from that way you rarely have to wait for a bed. i would recommend SunsUp Tanning to anyone and everyone!! i am never going anywhere else.

Today I cancelled my membership to Suns up Tanning. I am completely disatisfied with the so called "customer service" that is and has been provided. You can count on all of the employees looking "annoyed" that you have come in for service or simply have no sense in urgency to get you checked in as they make signs for the office or gossip about their lives. Yesterday, I stopped by for a quick tan after hitting the gym. I did not have my "tanning key card" but offered to show a Photo I.D. since I had been dropped off by my husband and did not have my keys. After all, I have been a member for almost one year. The employee looked at me and pointed to the sign that explains the importance of having this card, shrugged her shoulders without offering any type of solution to my problem. Then, looking happy that I could not be helped she smiled and went about her business. Again, without any type of solution to my now wasted trip. Is this normal to deny someone their right to tan, after they pay $30/mo for the package? I am forced to believe that my experiences cannot be out of the ordinary. I have worked in customer service for almost six years and I know the importance of making sure you go above and beyond for your customers. Perhaps my experience will help others find the best service they deserve. With all the other Tanning facilities in the Portland Metro Area, think and look elsewhere before you sign up.

Pros: Convenient for King City

Cons: Atmosphere, Staff