Maid OK

★★★★☆
  • 1315 24th Ave SW Suite C

    Norman, OK 73072

    Map & Directions
  • 405-447-4964

About Maid OK

Hours
8-5 Monday-Friday
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Personal Services

Personal Services
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This is the business to go to if you want the experience from Hell. From their maids, to the administration arena, to management, they're a terrible company to work with. They are not a member of the BBB. When we filed a complaint with

3
★★★★★

This is the business to go to if you want the experience from Hell. From their maids, to the administration arena, to management, they're a terrible company to work with. They are not a member of the BBB. When we filed a complaint with

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I have used Sooner maids four or five times over the past two years. The service has become very bad. I recently paid $300 for a deep clean. They did not dust the tops of the furniture in the bedroom and other things. Since they guarantee

3
★★★★★

I have used Sooner maids four or five times over the past two years. The service has become very bad. I recently paid $300 for a deep clean. They did not dust the tops of the furniture in the bedroom and other things. Since they guarantee

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I asked a co worker who she had clean her home and she recommended Sooner Maid. The first time they came there was still dust on several shelves and dog hair on our floor. I was less than impressed but my co worker insisted to try them

3
★★★★★

I asked a co worker who she had clean her home and she recommended Sooner Maid. The first time they came there was still dust on several shelves and dog hair on our floor. I was less than impressed but my co worker insisted to try them

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We paid for a deep clean the other day and were SO disappointed. When we got home to do a walk through, you couldn't even tell maids had been there. There was lint all over the carpet in mulitple rooms and asked them to vacuumn again. The pantry floor was dirty and asked them to sweep it and at that point they got an attiude so we said to go ahead and leave. We proceeded to call the owner who told us that we could pay for them to come back out but thats about all she could do...The girls knocked our shower door off the track and pull off 2 pieces of our crown molding in the kitchen. The microwave wasn't cleaned, the outside of the fridge wasn't cleaned, the blinds and vents weren't even touched even though they bragged about that being part of the deep clean. The hall wasn't mopped and it was obvious...The soap dish in the master shower had scum on it still. Very disappointed in the cleaning and even more disappointed in the customer service. As a fellow business owner, THAT IS NOT HOW YOU TREAT CUSTOMERS. I also took pictures of the house as soon as I got home and sent them to the email address on the website and never heard back.

0
★☆☆☆☆

We paid for a deep clean the other day and were SO disappointed. When we got home to do a walk through, you couldn't even tell maids had been there. There was lint all over the carpet in mulitple rooms and asked them to vacuumn again. The pantry floor was dirty and asked them to sweep it and at that point they got an attiude so we said to go ahead and leave. We proceeded to call the owner who told us that we could pay for them to come back out but thats about all she could do...The girls knocked our shower door off the track and pull off 2 pieces of our crown molding in the kitchen. The microwave wasn't cleaned, the outside of the fridge wasn't cleaned, the blinds and vents weren't even touched even though they bragged about that being part of the deep clean. The hall wasn't mopped and it was obvious...The soap dish in the master shower had scum on it still. Very disappointed in the cleaning and even more disappointed in the customer service. As a fellow business owner, THAT IS NOT HOW YOU TREAT CUSTOMERS. I also took pictures of the house as soon as I got home and sent them to the email address on the website and never heard back.

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After a horrible experience with another 'maid service' in the OKC area I contacted Sooner Maid for biweekly recurring service on our 1900 square foot home.

Kimberly in the main office took detailed info from me to put together an accurate quote. Was assigned a cleaning team while I was on the phone with her, so I know who will be coming each time to the house. When Melissa arrived at the home she had all my instructions including which knick-knacks were fragile, any special info I provided. When they left it was like I had a 100% new home. They even changed the linens on my bed, wiped down my washer/dryer, and handwashed the morning's coffee cups that were left in the kitchen sink. I cannot recommend them enough. Absolutely wonderful.

2
★★★★★

After a horrible experience with another 'maid service' in the OKC area I contacted Sooner Maid for biweekly recurring service on our 1900 square foot home.

Kimberly in the main office took detailed info from me to put together an accurate quote. Was assigned a cleaning team while I was on the phone with her, so I know who will be coming each time to the house. When Melissa arrived at the home she had all my instructions including which knick-knacks were fragile, any special info I provided. When they left it was like I had a 100% new home. They even changed the linens on my bed, wiped down my washer/dryer, and handwashed the morning's coffee cups that were left in the kitchen sink. I cannot recommend them enough. Absolutely wonderful.

Pros: PROFESSIONAL! Honest, accurate quote, GREAT

Cons: Slight more expensive than other services but that's fine

.

Don't waste your time or money using Sooner Maid House Cleaning services. I had them come out to do a 4 hour cleaning to dust, vacume, mop, clean the bathrooms, and the kitchen. The bathrooms were not even touched. I could tell that they dusted, but they did not wipe off the counters in the kitchen, and the floor was not cleaned. I spoke to the owner, and she said that she could refund half of my money or have them come out for another cleaning. I scheduled to have them re-do the job, and they never even showed up.
This is no way to run a business!!!

1
★★☆☆☆

Don't waste your time or money using Sooner Maid House Cleaning services. I had them come out to do a 4 hour cleaning to dust, vacume, mop, clean the bathrooms, and the kitchen. The bathrooms were not even touched. I could tell that they dusted, but they did not wipe off the counters in the kitchen, and the floor was not cleaned. I spoke to the owner, and she said that she could refund half of my money or have them come out for another cleaning. I scheduled to have them re-do the job, and they never even showed up.
This is no way to run a business!!!

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Hired Sooner Maids for deep cleaning for estimated 7 hours to take down cobwebs, clean light fixtures, clean ceiling fans, vents, wood blinds, top of cabinets, then to vacuum/mop. Not only did they not take down the cobwebs (have pictures) they also did not clean the light fixtures (have pictures) nor did they clean the ceiling fans well (have pictures)
They sent someone out (I believe maybe the owner) and told the girls to do it again. She agreed they would do the job right and that they would do the rest of the house correctly. I heard her tell them to check each others work and we agreed that if there was any problem call and she would come back and fix it. We left forgot some papers returned after about 25 minutes one was outside smoking and the other was missing. We left came back at approx 5:20 and found they had finished. We went and looked at the kitchen and called immediately. They said they could not come right away they could not leave for 30 minutes (picking up their son) I asked if they could come in an hour and a half because we needed to take our 2 1/2 year old for something to eat. No it would be in 30 minutes so we waited after some time passed she called back and said she wasn't coming. Offered 2 hours off and we said no either send someone out who will clean it correctly or we would consider paying half since they did less than half. She refused to do either of those we reminded her she said she would come back out if needed, She told me there was no pleasing us people.
I am disputing this with my credit card company and reporting to the BetterBuisnessBureau
here is a link to see the pictures
ht tp://soonermaid.notlong. com, ht tp://Picturesmaid.notlong. com,

0
★☆☆☆☆

Hired Sooner Maids for deep cleaning for estimated 7 hours to take down cobwebs, clean light fixtures, clean ceiling fans, vents, wood blinds, top of cabinets, then to vacuum/mop. Not only did they not take down the cobwebs (have pictures) they also did not clean the light fixtures (have pictures) nor did they clean the ceiling fans well (have pictures)
They sent someone out (I believe maybe the owner) and told the girls to do it again. She agreed they would do the job right and that they would do the rest of the house correctly. I heard her tell them to check each others work and we agreed that if there was any problem call and she would come back and fix it. We left forgot some papers returned after about 25 minutes one was outside smoking and the other was missing. We left came back at approx 5:20 and found they had finished. We went and looked at the kitchen and called immediately. They said they could not come right away they could not leave for 30 minutes (picking up their son) I asked if they could come in an hour and a half because we needed to take our 2 1/2 year old for something to eat. No it would be in 30 minutes so we waited after some time passed she called back and said she wasn't coming. Offered 2 hours off and we said no either send someone out who will clean it correctly or we would consider paying half since they did less than half. She refused to do either of those we reminded her she said she would come back out if needed, She told me there was no pleasing us people.
I am disputing this with my credit card company and reporting to the BetterBuisnessBureau
here is a link to see the pictures
ht tp://soonermaid.notlong. com, ht tp://Picturesmaid.notlong. com,

Pros: the owner came right away the 1 st phone call

Cons: the owner is okay with the maids not cleaning an empty house and still charging me for it

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