Sudden Link

★☆☆☆☆

About Sudden Link

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This business not only has terrible service but their customer service is also horrible. After they cut off our service for the third time in one year (twice in one week) we went into their office to see what the problem was. The employees had attitudes like we were inconveniencing them by daring to complain about our service. They said they could get someone back out to turn it back on, but it would be an all day ticket so now, due to their stupidity we were supposed to sit home all day and wait for them to come turn it back on. Unfortunately I can't use profanity on this review. I can't even begin to express what an awful experience dealing with this terrible company and its lazy, inept, incompetant employees has been. Unfortunately they have a monopoly in this town and so see no need to improve their service or train their employees. The customer service level provided from them is zero, they don't care if their business makes a mistake and complain about having to lift a finger to fix THEIR mistakes. If I could give this business no stars I would. I would rather have no internet at all than have to deal one more minute with these horrible providers.

1
★☆☆☆☆

This business not only has terrible service but their customer service is also horrible. After they cut off our service for the third time in one year (twice in one week) we went into their office to see what the problem was. The employees had attitudes like we were inconveniencing them by daring to complain about our service. They said they could get someone back out to turn it back on, but it would be an all day ticket so now, due to their stupidity we were supposed to sit home all day and wait for them to come turn it back on. Unfortunately I can't use profanity on this review. I can't even begin to express what an awful experience dealing with this terrible company and its lazy, inept, incompetant employees has been. Unfortunately they have a monopoly in this town and so see no need to improve their service or train their employees. The customer service level provided from them is zero, they don't care if their business makes a mistake and complain about having to lift a finger to fix THEIR mistakes. If I could give this business no stars I would. I would rather have no internet at all than have to deal one more minute with these horrible providers.

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