I special order a 36"" door. Was very happy with price and service. But when I went to install the door I found that I had a 32"" door frame (didnt fit LOL). Went back to see if I could exchange (expected to pay a restock which would be OK). The owner said no problem on restock was VERY happy with the attitude and service. The new door looks great. THESE GUYS ARE GREAT!!!!!