Home-Mart

★★☆☆☆

Home & Garden

Home & Garden
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1.5 2
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RUN FOR YOUR LIFE!! We purchased a new home directly off their lot because we had sold our old home and needed a new one quickly. Took them 2 weeks to even deliver the home to us 14 miles away. They had several excuses (no driver available, bad weather, Scheduler's Mother was sick, Driver had GI problems, blah, blah, blah). When they finally got it there, they neglected to connect the plumbing under the home so when the water was turned on, a river was created under the home. There was no Heating or AC Unit installed. The exterior trim and sealing work work was not done. The wrong Appliances were in it. Essentially, the home was not fit to live in. Furthermore, NO ONE would give us a straight answer about anything. They would always say things like, "parts are on order", "we are doing the best we can", "Yes, we knew about that and have already ordered the parts",etc.. If you ask them a straight up yes/no question, they had to check with the owner of the place before giving an answer. We finally had to contact our Mortgage Company and FREEZE their payment to Home-Mart before they would even send someone out. The Owner has a bunch of Businessman Of The Year awards hanging in the lobby but don't be fooled. All they want is your money and could care less about customer satisfaction. Oh yes, the Awards were very old :)

1
★☆☆☆☆

RUN FOR YOUR LIFE!! We purchased a new home directly off their lot because we had sold our old home and needed a new one quickly. Took them 2 weeks to even deliver the home to us 14 miles away. They had several excuses (no driver available, bad weather, Scheduler's Mother was sick, Driver had GI problems, blah, blah, blah). When they finally got it there, they neglected to connect the plumbing under the home so when the water was turned on, a river was created under the home. There was no Heating or AC Unit installed. The exterior trim and sealing work work was not done. The wrong Appliances were in it. Essentially, the home was not fit to live in. Furthermore, NO ONE would give us a straight answer about anything. They would always say things like, "parts are on order", "we are doing the best we can", "Yes, we knew about that and have already ordered the parts",etc.. If you ask them a straight up yes/no question, they had to check with the owner of the place before giving an answer. We finally had to contact our Mortgage Company and FREEZE their payment to Home-Mart before they would even send someone out. The Owner has a bunch of Businessman Of The Year awards hanging in the lobby but don't be fooled. All they want is your money and could care less about customer satisfaction. Oh yes, the Awards were very old :)

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Nice houses, added extra cost, payments were alot more than other places. People were very friendly. Good selection

1
★★☆☆☆

Nice houses, added extra cost, payments were alot more than other places. People were very friendly. Good selection

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