I dropped off 4 large bins of name brand clothes, shoes, belts, Pottery Barn bedding (still in pkgs), and room decorations (new frames etc). Anyway, most of the items especially the coats, shoes and belts were never worn - first baby syndrome. When I called to check on my bins the owner stated many of my clothes were in poor shape and she wasn't taking hardly anything except the PB bedding and 1 or 2 outfits. I was a little concerned considering several of the items were NEVER even worn. Anyway, I was shocked when I actually got the bins back - they were ALL near empty. The sad thing is I don't think she even knew what exactly she took after I questioned her. She did work something out but, I will never just drop off bins for someone else to go thru. I really don't know if she lost track of what she took or just didn't anticipate me knowing exactly what I had in those bins. Lesson learned.
Posted 03/11/09 | Report Abuse
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Response from this business:
Honest and Trustworthy
replied on 06/17/09
We pride ourselves on being the best in customer service through our honesty and integrity. Please accept our apology for any confusion or inconvenience for we are all just human! Thank you for your comments and the opportunity to improve our process. We value all of our customers and strive daily to provide a valueable service in the community. We look forward to the opportunity to serve you again!