GOODYEAR AUTO SERVICE CENTER

★☆☆☆☆
  • 1406 Ben Sawyer Blvd

    Mount Pleasant, SC 29464

    Map & Directions
  • 843-849-6225

Automotive

Automotive
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Can I choose a No Star rating? My car needed a new AC part and, since this store is conveniently located, I decided to have Goodyear install it. I asked if the part being ordered was a Honda part and they assured me that it was. After installation the AC started making a horrible clicking noise. I brought it back numerous times to be fixed, but no one would acknowledge the noise and said they couldn't help. This is after I asked all of my friends and family if they could hear it and their answers were all a resounding YES. After bringing my car back 3 times I asked for a final confirmation that the part was from Honda and they said it was. I headed straight to Rick Hendrick Honda. They asked how I was able to drive with the horrible noise my AC was making. They removed the part Goodyear installed and it turned out to be an after market part. Goodyear flat out lied to my face. On top of it all, Goodyear had charged me double the cost of what the correct Honda part cost. Goodyear did end up refunding me the cost of the part, but never apologized for their horrendous service.Do not trust the Goodyear on Ben Sawyer.

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★☆☆☆☆

Can I choose a No Star rating? My car needed a new AC part and, since this store is conveniently located, I decided to have Goodyear install it. I asked if the part being ordered was a Honda part and they assured me that it was. After installation the AC started making a horrible clicking noise. I brought it back numerous times to be fixed, but no one would acknowledge the noise and said they couldn't help. This is after I asked all of my friends and family if they could hear it and their answers were all a resounding YES. After bringing my car back 3 times I asked for a final confirmation that the part was from Honda and they said it was. I headed straight to Rick Hendrick Honda. They asked how I was able to drive with the horrible noise my AC was making. They removed the part Goodyear installed and it turned out to be an after market part. Goodyear flat out lied to my face. On top of it all, Goodyear had charged me double the cost of what the correct Honda part cost. Goodyear did end up refunding me the cost of the part, but never apologized for their horrendous service.Do not trust the Goodyear on Ben Sawyer.

 

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