Serenity Salon & Spa

★★★★☆
  • 10597 Dorchester Rd

    Summerville, SC 29485

    Map & Directions
  • 208-262-9169

About Serenity Salon & Spa

Categories
Hours
Sun-Mon Closed Tues-Fri 9-7pm Sat-9-3pm

Personal Services

Personal Services
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A big THANK YOU to the professionals at Serenity! We are military and move all the time so we have tried many places! The staff are always pleasant and professional and the service superb! My husband and I had a spa day here and it was 5 Star service!

5
★★★★★

A big THANK YOU to the professionals at Serenity! We are military and move all the time so we have tried many places! The staff are always pleasant and professional and the service superb! My husband and I had a spa day here and it was 5 Star service!

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I recieved a gift card for Serenity for Christmas last year and wanted a facial.I was excited to go but wasn't sure which facial to get and I am very busy.I'm a single mother that works full time with victims of crime,so I'm also on call 24-7.When I finally decided that I just needed to go and do it and found my card,I noticed that on the bottom of the card,it said that it expires 1 year after purchase.I realized that it was about a week and a half past the year,so I called the salon that morning and spoke with the owner,Candice.She told me that she would have to speak with the co-owner and also the esthetician to make sure it was ok with her and call me back, and it would be a few hours.She didn't call me back that day, and the next day around 5:30 pm, still no call, so I called her.She then advised that after speaking with the co-owner,they decided that they could not allow me to use my card.So $100 card was no good because of about 10 days.Unbelievable,greedy and just plain wrong. There is not a doubt in my mind that she could have let me come in...if she wanted to. There is a reason that the law involving gift card time limits changed. It's not right putting limits on services that have already been paid for out of someone's pocket. Still, I would understand more if I called or showed up 6 months or more later with the gift card, but 10 days?! That is just greediness and bad business.

1
★☆☆☆☆

I recieved a gift card for Serenity for Christmas last year and wanted a facial.I was excited to go but wasn't sure which facial to get and I am very busy.I'm a single mother that works full time with victims of crime,so I'm also on call 24-7.When I finally decided that I just needed to go and do it and found my card,I noticed that on the bottom of the card,it said that it expires 1 year after purchase.I realized that it was about a week and a half past the year,so I called the salon that morning and spoke with the owner,Candice.She told me that she would have to speak with the co-owner and also the esthetician to make sure it was ok with her and call me back, and it would be a few hours.She didn't call me back that day, and the next day around 5:30 pm, still no call, so I called her.She then advised that after speaking with the co-owner,they decided that they could not allow me to use my card.So $100 card was no good because of about 10 days.Unbelievable,greedy and just plain wrong. There is not a doubt in my mind that she could have let me come in...if she wanted to. There is a reason that the law involving gift card time limits changed. It's not right putting limits on services that have already been paid for out of someone's pocket. Still, I would understand more if I called or showed up 6 months or more later with the gift card, but 10 days?! That is just greediness and bad business.

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User Rating: 5 out of 5 stars
by Tickled Pink 04/01/2010
I've lived here for a few years now, and have finally found a great place to get everything I need at one spa! Serenity is it for me! I see Sabrina for my hair who is incredible! Annette for all my waxing and facial needs, she is very professional and always a joy to see! And Bair for my pedicures, this girl is sooo talented with the nail art! Never have seen anything like what that girl can do! Elizabeth does my Eyelash extentions and I've also had a massage by her! Again, everything at Serenity is so nice, always clean, the staff is all so sweet, and it is by far the best in Summerville!!! And I get everything I need at one location, so that makes it even better! A must try and find out for yourself!

5
★★★★★

User Rating: 5 out of 5 stars
by Tickled Pink 04/01/2010
I've lived here for a few years now, and have finally found a great place to get everything I need at one spa! Serenity is it for me! I see Sabrina for my hair who is incredible! Annette for all my waxing and facial needs, she is very professional and always a joy to see! And Bair for my pedicures, this girl is sooo talented with the nail art! Never have seen anything like what that girl can do! Elizabeth does my Eyelash extentions and I've also had a massage by her! Again, everything at Serenity is so nice, always clean, the staff is all so sweet, and it is by far the best in Summerville!!! And I get everything I need at one location, so that makes it even better! A must try and find out for yourself!

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I enjoy so much at Serenity, where do I start!!! They have a wonderful staff and all are very good at what they do. I have had everything here from facials, massages, and just cant say enough about my hair. I get compliments everywhere I go and I send them all to see the girls at Serenity!!!

5
★★★★★

I enjoy so much at Serenity, where do I start!!! They have a wonderful staff and all are very good at what they do. I have had everything here from facials, massages, and just cant say enough about my hair. I get compliments everywhere I go and I send them all to see the girls at Serenity!!!

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I was recently at Serenity Spa for a pedicure and makeup color matching for Jane Iredale cosmetics. The esthetician that color matched me was so wonderful and easy to talk with. She didn't try to push product on me, she recommended started out small and adding product as I need it. The pedicure was amazing and relaxing. I loved the jetted basin and the aromatherapy. I just didn't want it to end. The one thing that was nice to see was how all the employees worked as a team to give the clients the best care. Being 8 1/2 months pregnant it was a nice way to spend my time. I'm hoping my husband gets the hint for a spa package there after the baby is born. :)

5
★★★★★

I was recently at Serenity Spa for a pedicure and makeup color matching for Jane Iredale cosmetics. The esthetician that color matched me was so wonderful and easy to talk with. She didn't try to push product on me, she recommended started out small and adding product as I need it. The pedicure was amazing and relaxing. I loved the jetted basin and the aromatherapy. I just didn't want it to end. The one thing that was nice to see was how all the employees worked as a team to give the clients the best care. Being 8 1/2 months pregnant it was a nice way to spend my time. I'm hoping my husband gets the hint for a spa package there after the baby is born. :)

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