Select Fitness Llc

★★★☆☆
  • 7800 Rivers Ave # B

    North Charleston, SC 29406

    Map & Directions
  • 843-764-4900

About Select Fitness Llc

Categories
Hours
Mon - Fri, 5am - 11pm; Sat, 8am - 6pm; Sun, noon - 6pm

Sports & Recreation

Sports & Recreation
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IMPOSSIBLE TO CANCEL. Read the other reviews, they all say the same thing. We should have before we joined. Detailed version below, to keep it short: If you sign up at this gym, DO NOT SIGN A CONTRACT OR GIVE THEM YOUR CREDIT CARD INFORMATION. They will keep charging you. My wife wanted a gym to join why I was stationed in Goose Creek for a few months. She spoke the manager, Oscar, when we walked in. After showing us around, while discussing the contracts he told her that because I was in the military we could get out of the contract when I got orders. LIES! LIES! LIES! I am never this passionate about telling other people about companies but this company is something special. You cannot go into the local gym to cancel. Their head quarters is in Layton, Utah. I have sent 3 different emails through their online cancellation system. They said they could not read the first one, that the .pdf I sent was of poor quality. (The file is saved on my computer. It is perfectly legible.) So I scanned another copy using a higher resolution. Then, they called back saying her name was not on the orders. I explained to them that I am in the Navy, and my wife is not in the Navy and that I had included in the scan a copy of my page 2 which says she is my dependent. Not good enough for them. They told us to call the base and request a copy of orders with her name on it. When my wife said that isn't going to happen, they suggested that we could GET A LAWYER. This is the kind of customer service you can expect from this company. We called back and spoke to someone else. They told us that if you move more than 50 miles from the gym, you can get out of the membership that way. So back to the scanner for email # 3. They called back and guess what!? They said they couldn't read it. I also sent the attachment to another party to verify it is legible. I asked to speak to a manager, after being on hold for 10 minutes I spoke to a female manager named "Toni", employee ID # 2233 (I asked). She said they company cannot read them, to try another file format other than .pdf, or we can send a copy via mail. I told her we will be changing the account number of the credit card they have on file, and will be sending in my orders via certified mail. If they send us to collections for an unpaid balance we will be consulting legal assistance. My wife brought this up to the manager she signed up with, Oscar. He cannot do anything for you at the gym, all cancellations are done through headquarters in Utah. Instead, he down plays the difficulties past customers have had in canceling, claiming other people have done it wrong or didn't do this or that. Absolutely ridiculous. Save your money, join another gym.

1
★☆☆☆☆

IMPOSSIBLE TO CANCEL. Read the other reviews, they all say the same thing. We should have before we joined. Detailed version below, to keep it short: If you sign up at this gym, DO NOT SIGN A CONTRACT OR GIVE THEM YOUR CREDIT CARD INFORMATION. They will keep charging you. My wife wanted a gym to join why I was stationed in Goose Creek for a few months. She spoke the manager, Oscar, when we walked in. After showing us around, while discussing the contracts he told her that because I was in the military we could get out of the contract when I got orders. LIES! LIES! LIES! I am never this passionate about telling other people about companies but this company is something special. You cannot go into the local gym to cancel. Their head quarters is in Layton, Utah. I have sent 3 different emails through their online cancellation system. They said they could not read the first one, that the .pdf I sent was of poor quality. (The file is saved on my computer. It is perfectly legible.) So I scanned another copy using a higher resolution. Then, they called back saying her name was not on the orders. I explained to them that I am in the Navy, and my wife is not in the Navy and that I had included in the scan a copy of my page 2 which says she is my dependent. Not good enough for them. They told us to call the base and request a copy of orders with her name on it. When my wife said that isn't going to happen, they suggested that we could GET A LAWYER. This is the kind of customer service you can expect from this company. We called back and spoke to someone else. They told us that if you move more than 50 miles from the gym, you can get out of the membership that way. So back to the scanner for email # 3. They called back and guess what!? They said they couldn't read it. I also sent the attachment to another party to verify it is legible. I asked to speak to a manager, after being on hold for 10 minutes I spoke to a female manager named "Toni", employee ID # 2233 (I asked). She said they company cannot read them, to try another file format other than .pdf, or we can send a copy via mail. I told her we will be changing the account number of the credit card they have on file, and will be sending in my orders via certified mail. If they send us to collections for an unpaid balance we will be consulting legal assistance. My wife brought this up to the manager she signed up with, Oscar. He cannot do anything for you at the gym, all cancellations are done through headquarters in Utah. Instead, he down plays the difficulties past customers have had in canceling, claiming other people have done it wrong or didn't do this or that. Absolutely ridiculous. Save your money, join another gym.

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IMPOSSIBLE TO CANCEL. Read the other reviews, they all say the same thing. We should have before we joined. Detailed version below, to keep it short: If you sign up at this gym, DO NOT SIGN A CONTRACT OR GIVE THEM YOUR CREDIT CARD

3
★★★★★

IMPOSSIBLE TO CANCEL. Read the other reviews, they all say the same thing. We should have before we joined. Detailed version below, to keep it short: If you sign up at this gym, DO NOT SIGN A CONTRACT OR GIVE THEM YOUR CREDIT CARD

.

They don't give any options at all to cancel the membership, not even for a fee... So no matter your circumstances, if you are not dead, haven't become disabled or aren't moving away, you are stuck with whatever fee they are charging. I think because of their outrageous contract, they don't feel any need to pursue a good customer relationship with the members. They have pretty much burnt me from ever getting a gym contract with any gym ever. At least next time I will make sure I am not entering a two year mob like agreement... My husband tried to explain our circumstances to the manager who was very rude and interrupted him saying that National Fitness are the only people who can listen to our circumstances and help us. When we called National Fitness we managed to talk to one of the managers there and after listening to our situations, she said that although our situation isn't one of the three options cited above, it does feel exceptional enough for a ground to break the contract. However she didn't have the authority to give such authorization and only the manager at the gym had that type of authority. So he lied to us.... My husband pays monthly for a personal trainer who has been unable to see him in three months and who hasn't been able to put together a diet he promised months ago. They are sweet until they entrapped you in their program and after that being rude and unhelpful is their motto. I would not recommend this gym to anyone at all!

1
★☆☆☆☆

They don't give any options at all to cancel the membership, not even for a fee... So no matter your circumstances, if you are not dead, haven't become disabled or aren't moving away, you are stuck with whatever fee they are charging. I think because of their outrageous contract, they don't feel any need to pursue a good customer relationship with the members. They have pretty much burnt me from ever getting a gym contract with any gym ever. At least next time I will make sure I am not entering a two year mob like agreement... My husband tried to explain our circumstances to the manager who was very rude and interrupted him saying that National Fitness are the only people who can listen to our circumstances and help us. When we called National Fitness we managed to talk to one of the managers there and after listening to our situations, she said that although our situation isn't one of the three options cited above, it does feel exceptional enough for a ground to break the contract. However she didn't have the authority to give such authorization and only the manager at the gym had that type of authority. So he lied to us.... My husband pays monthly for a personal trainer who has been unable to see him in three months and who hasn't been able to put together a diet he promised months ago. They are sweet until they entrapped you in their program and after that being rude and unhelpful is their motto. I would not recommend this gym to anyone at all!

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LIARS AND THIEVES! Customer service is a joke, and so is their billing! When I signed up they claimed I could cancel within 30 days, when I went to cancel four days later because they never took my infant out of their car seat, had my other two wet their pants because they didn't want to take them to the restroom, and then forced them to sit it it, they told me that I couldn't cancel unless I paid for my entire contract! Then they started charging me $39 dollars every quarter for a "maintenance fee" that IS NOT WRITTEN IN THE CONTRACT, when I question them, they told me they don't handle billing call National Fitness. When I called them they ran me in circles. When I moved out of area, they wouldnt accept any of the forms of proof I sent, and then wouldn't tell me, until after they charged me another months fees, claiming it's not their job to let me know when my request to cancel isn't the correct forms, THEY TOLD ME TO SEND. And when they finally accepted my forms of proof, they told me that they cannot and will not refund me the charges they had just taken out. AND that they don't prorate, so I've only paid for the time in the gym...and yet they said the last payment was for the entire month of September...how is this not prorated?! Like I said, thieves and liars.

1
★☆☆☆☆

LIARS AND THIEVES! Customer service is a joke, and so is their billing! When I signed up they claimed I could cancel within 30 days, when I went to cancel four days later because they never took my infant out of their car seat, had my other two wet their pants because they didn't want to take them to the restroom, and then forced them to sit it it, they told me that I couldn't cancel unless I paid for my entire contract! Then they started charging me $39 dollars every quarter for a "maintenance fee" that IS NOT WRITTEN IN THE CONTRACT, when I question them, they told me they don't handle billing call National Fitness. When I called them they ran me in circles. When I moved out of area, they wouldnt accept any of the forms of proof I sent, and then wouldn't tell me, until after they charged me another months fees, claiming it's not their job to let me know when my request to cancel isn't the correct forms, THEY TOLD ME TO SEND. And when they finally accepted my forms of proof, they told me that they cannot and will not refund me the charges they had just taken out. AND that they don't prorate, so I've only paid for the time in the gym...and yet they said the last payment was for the entire month of September...how is this not prorated?! Like I said, thieves and liars.

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HORRIBLE!!! I've worked out at many gyms and this is the worst! Equipment is always broken and they don't care. Staff is super unfriendly and I can't tell you how many times i've gotten rust on my workout clothes from the equipment. Go

3
★★★★★

HORRIBLE!!! I've worked out at many gyms and this is the worst! Equipment is always broken and they don't care. Staff is super unfriendly and I can't tell you how many times i've gotten rust on my workout clothes from the equipment. Go

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one of the worst gyms i've ever been to. i'm stuck with a contract that keeps renewing monthly. the staff made fun of me at one point. the personal training is a joke. i paid for a 1 year contract for the training and only got 3, 30 minute sessions before she started canceling and then left. the only thing that was good about the gym is the back room where you can work out while watching a movie on the big screen.

1
★☆☆☆☆

one of the worst gyms i've ever been to. i'm stuck with a contract that keeps renewing monthly. the staff made fun of me at one point. the personal training is a joke. i paid for a 1 year contract for the training and only got 3, 30 minute sessions before she started canceling and then left. the only thing that was good about the gym is the back room where you can work out while watching a movie on the big screen.

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If I could give them less than 1 star I would! The owner and his little flunky are very unprofessional and rude. The facilities are nice and clean but the service sucks! $100 dollars for personal training sounds great but once a week for 30 min sessions is ridiculous! Not to mention the fact that even though you sign a 6 month contract they automatically renew on a month to month basis but they fail to mention that. Their billing department is horrible. If they are willing to admit to a mistake, it takes over a month to refund your money! If you are looking for a gym, this one is ok but don't try to get to know the staff because they will screw you. I would actually recommend driving the extra 15 mins to World Fitness in Goose Creek!

1
★☆☆☆☆

If I could give them less than 1 star I would! The owner and his little flunky are very unprofessional and rude. The facilities are nice and clean but the service sucks! $100 dollars for personal training sounds great but once a week for 30 min sessions is ridiculous! Not to mention the fact that even though you sign a 6 month contract they automatically renew on a month to month basis but they fail to mention that. Their billing department is horrible. If they are willing to admit to a mistake, it takes over a month to refund your money! If you are looking for a gym, this one is ok but don't try to get to know the staff because they will screw you. I would actually recommend driving the extra 15 mins to World Fitness in Goose Creek!

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I have to say that I really love this gym. I have been an avid fitness enthusiast for quite some time now, and I have had some bad gym experiences elsewhere. Select Fitness is awesome for several different reasons. By far, they have the best group fitness instructors in all of Charleston. The place is always immaculately clean, even the showers and sauna. The staff are very personable and friendly. Last but not least, the child care is very impressive too. My 2 little one's absolutely love the jump castles. Great Prices too! Absolutely Loving It!

5
★★★★★

I have to say that I really love this gym. I have been an avid fitness enthusiast for quite some time now, and I have had some bad gym experiences elsewhere. Select Fitness is awesome for several different reasons. By far, they have the best group fitness instructors in all of Charleston. The place is always immaculately clean, even the showers and sauna. The staff are very personable and friendly. Last but not least, the child care is very impressive too. My 2 little one's absolutely love the jump castles. Great Prices too! Absolutely Loving It!

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I have been a member at Select for about 3 months now. This is by far the cleanest, nicest most well equipped gym I have ever been a member at. The cardio cinema room is fantastic and I really like that they have the outdoor area. The staff is always very attentive, friendly and willing to help. My kids love going to their child care and I can hardly get them to leave when it is time to go. I would recommend this gym to anyone who is looking for a place to work out in this area. It is far superior to the other gyms I checked out previous to Select and the price is much more reasonable.

5
★★★★★

I have been a member at Select for about 3 months now. This is by far the cleanest, nicest most well equipped gym I have ever been a member at. The cardio cinema room is fantastic and I really like that they have the outdoor area. The staff is always very attentive, friendly and willing to help. My kids love going to their child care and I can hardly get them to leave when it is time to go. I would recommend this gym to anyone who is looking for a place to work out in this area. It is far superior to the other gyms I checked out previous to Select and the price is much more reasonable.

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1 out of 1 people found this review helpful.

.

I have been reading these reviews and few things have come to mind that have not yet been mentioned but definitely need to be said, so here it goes... Why is it that it is always so easy to find things wrong and complain to no end about things that don't even really matter. Psychologists claim that no matter how positive or extraordinary a situation is for someone that they will always find a negative if given the time or the opportunity. This is so frustrating at times like these in a country like the one in which we live. I am a member at Select Fitness, and I have previously worked in this industry for over 40 years. I myself owned a chain of fitness centers in Tennessee and retired and moved to Charleston about 3 years ago. I have seen lots of different things concerning health clubs through the years, and since retiring I have had lots of free time. So, know that this review is from a member who knows the industry, what it offers, how it should operate, and most of all from someone who uses the facility 6 days a week for about 1.5 hours each visit. No more complaining and here are reasons from a seasoned veteran... The childcare is absolutely FREE! It is open to all members every morning and every evening. They have an inside play area and a large outside area with huge jump castles. During open hours it is always staffed appropriately. The aerobic/group fitness classes are absolutely FREE to each and every member! They offer about 40 classes per week and the times are great. The place is unbelievably clean. The showers are always clean as well as the floors and equipment too. The trainers are nice and friendly, knowledgeable too. The staff, their a great group of people. They all are nice and helpful, really friendly too. Let's do this... Let's be glad that North Charleston has a place that is family oriented and allows us all to do something positive with ourselves. Let's for once be happy that we are blessed with the health of even walking through the doors and being able to work out. Life is too short to miss the great opportunities that we often take for granted. Select Fitness is a great place, and for the staff who read these bad reviews know that there are lots and lots of members who are truly happy with the services that you provide. No complaints, great job guys and girls keep it up!

5
★★★★★

I have been reading these reviews and few things have come to mind that have not yet been mentioned but definitely need to be said, so here it goes... Why is it that it is always so easy to find things wrong and complain to no end about things that don't even really matter. Psychologists claim that no matter how positive or extraordinary a situation is for someone that they will always find a negative if given the time or the opportunity. This is so frustrating at times like these in a country like the one in which we live. I am a member at Select Fitness, and I have previously worked in this industry for over 40 years. I myself owned a chain of fitness centers in Tennessee and retired and moved to Charleston about 3 years ago. I have seen lots of different things concerning health clubs through the years, and since retiring I have had lots of free time. So, know that this review is from a member who knows the industry, what it offers, how it should operate, and most of all from someone who uses the facility 6 days a week for about 1.5 hours each visit. No more complaining and here are reasons from a seasoned veteran... The childcare is absolutely FREE! It is open to all members every morning and every evening. They have an inside play area and a large outside area with huge jump castles. During open hours it is always staffed appropriately. The aerobic/group fitness classes are absolutely FREE to each and every member! They offer about 40 classes per week and the times are great. The place is unbelievably clean. The showers are always clean as well as the floors and equipment too. The trainers are nice and friendly, knowledgeable too. The staff, their a great group of people. They all are nice and helpful, really friendly too. Let's do this... Let's be glad that North Charleston has a place that is family oriented and allows us all to do something positive with ourselves. Let's for once be happy that we are blessed with the health of even walking through the doors and being able to work out. Life is too short to miss the great opportunities that we often take for granted. Select Fitness is a great place, and for the staff who read these bad reviews know that there are lots and lots of members who are truly happy with the services that you provide. No complaints, great job guys and girls keep it up!

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1 out of 3 people found this review helpful.

.

I signed up for 2 Personal Training sessions a week for 4 months in Sept 2008. I gave them my cc and they automatically deducted the charges ($35.00 X 2 X 4 weeks a month) . During my 4 months I saw the removal of two managers (one was my trainer) form the training group and did not receive all my training sessions due to various scheduling issues. When I asked for my money back on the 17 sessions I did not receive they said"No Refunds". I asked if I could sell/give to a friend, again no. I called the corporate office and found they are just a collection agent for the chain, no customer service. They are arguing that I signed their contract and agreed to pay them no matter what!! I argue they also signed the contract and I did not get what I paid for. Issue is still pending 2009

1
★☆☆☆☆

I signed up for 2 Personal Training sessions a week for 4 months in Sept 2008. I gave them my cc and they automatically deducted the charges ($35.00 X 2 X 4 weeks a month) . During my 4 months I saw the removal of two managers (one was my trainer) form the training group and did not receive all my training sessions due to various scheduling issues. When I asked for my money back on the 17 sessions I did not receive they said"No Refunds". I asked if I could sell/give to a friend, again no. I called the corporate office and found they are just a collection agent for the chain, no customer service. They are arguing that I signed their contract and agreed to pay them no matter what!! I argue they also signed the contract and I did not get what I paid for. Issue is still pending 2009

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0 out of 1 people found this review helpful.

.

I've been going to Select Fitness for 3 months now. So far, I've enjoyed it! As long as you don't go right after work (or at the beginning of January), there are plenty of machines available. They have a sauna, an outdoor area with boxing and basketball, a dance room for classes, and a darkened room with a theater screen where you can watch movies while you exercise. My biggest complaint would have to be that the staff constantly pesters people about personal training.

4
★★★★☆

I've been going to Select Fitness for 3 months now. So far, I've enjoyed it! As long as you don't go right after work (or at the beginning of January), there are plenty of machines available. They have a sauna, an outdoor area with boxing and basketball, a dance room for classes, and a darkened room with a theater screen where you can watch movies while you exercise. My biggest complaint would have to be that the staff constantly pesters people about personal training.

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1 out of 1 people found this review helpful.

.

Poor quality gym. The staff is not well trained. The staff seems short and rude when you ask for anything. Daycare is always full or unavailable. Do not pay in advance like I did. After moving a refund was denied even though the contract offers the refund. There are much better gyms in the area for less money. I purchased my membership because it was close to my home. I should have drove to one of the better gyms. High pressure sales for personal trainers. The owner is young and more interested in money than clients health. Stay away...

1
★☆☆☆☆

Poor quality gym. The staff is not well trained. The staff seems short and rude when you ask for anything. Daycare is always full or unavailable. Do not pay in advance like I did. After moving a refund was denied even though the contract offers the refund. There are much better gyms in the area for less money. I purchased my membership because it was close to my home. I should have drove to one of the better gyms. High pressure sales for personal trainers. The owner is young and more interested in money than clients health. Stay away...

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0 out of 1 people found this review helpful.

.

If you are military or a military spouse I do not recommend this gym. We relocated and It has been a HUGE hassle to get a refund of my membership dues which I had paid in full. The management is unprofessional and always too busy to help. Child care is also an issue. There are never enough workers on staff to accommodate the number of children in the playroom. Bottom line...you should look elsewhere for a gym!

1
★☆☆☆☆

If you are military or a military spouse I do not recommend this gym. We relocated and It has been a HUGE hassle to get a refund of my membership dues which I had paid in full. The management is unprofessional and always too busy to help. Child care is also an issue. There are never enough workers on staff to accommodate the number of children in the playroom. Bottom line...you should look elsewhere for a gym!

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0 out of 1 people found this review helpful.

.

When I went to get a membership the people there were very rude and left me waiting around. I wasn't very impressed with the place from the moment I walked in. It seems like a decent place for people that are just there to socialize but not to lift. The weight lifting area is way smaller than other places I've worked out at. If you are serious about working out and lifting then look elsewhere!

1
★☆☆☆☆

When I went to get a membership the people there were very rude and left me waiting around. I wasn't very impressed with the place from the moment I walked in. It seems like a decent place for people that are just there to socialize but not to lift. The weight lifting area is way smaller than other places I've worked out at. If you are serious about working out and lifting then look elsewhere!

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0 out of 1 people found this review helpful.

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I was with ladies choice and they sold my membership when they closed the north charleston location. This is a far superior place. I am comfortable and there is a ton more equipment and the staff is always willing to help.

5
★★★★★

I was with ladies choice and they sold my membership when they closed the north charleston location. This is a far superior place. I am comfortable and there is a ton more equipment and the staff is always willing to help.

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1 out of 1 people found this review helpful.

 

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