Ooh Events

★★★★☆

About Ooh Events

Categories
  • Weddings and Events

Personal Services

Personal Services
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With a hundred questions needed to pull together our event, the staff at ooh Events was able to predict additional questions and already had researched answers with optional solutions. The turn-around time was fast, ahead of schedule and well within budget.

2
★★★★★

With a hundred questions needed to pull together our event, the staff at ooh Events was able to predict additional questions and already had researched answers with optional solutions. The turn-around time was fast, ahead of schedule and well within budget.

Pros: Thousand questions answered, timely and honestly

Cons: Wish we had met OOH Events earlier, making life easier

.

I contracted with Ooh! Events for my intimate wedding because of their vintage china and silver. From my research, they were the only vendor in Charleston to offer these unique rentals. I had also planned to use them for day-of coordination and florals. I was first in touch with Michelle and she was very friendly and professional via e-mail. Then I received an e-mail from Lisa, the owner, and never heard from Michelle again. Lisa was initially nice via e-mail, aloof during our first and only in-person meeting, and continuously rude via e-mail over the course of 6+ months. I even received an all caps e-mail from her. Here are a few highlights of my experience with Ooh! Events... I had to find a new day-of coordinator (Interestingly, when I was checking references for a new coordinator, I talked to two other brides who had bad experiences with Ooh! Events); I didn't have the look I envisioned for the dining table because all of Ooh! Events' vintage silver was stolen the week before our wedding; they arrived late with the high cocktail tables I ordered - three minutes before the end of the ceremony - and dropped one table making a loud noise during the closing of our ceremony. To their credit, the china was beautiful. I think Ooh! Events has a good creative team, but that does not make them good business people. Customer service and professionalism are seriously lacking. I did not feel that our business was valued - we did not even get a simple 'thank you.' I felt that our wedding was just one of several as Lisa made it a point to emphasize in one e-mail that it was their "busiest week of the year." That may be, but do you really tell your clients that the week of their wedding? Happy wedding planning!

0
★☆☆☆☆

I contracted with Ooh! Events for my intimate wedding because of their vintage china and silver. From my research, they were the only vendor in Charleston to offer these unique rentals. I had also planned to use them for day-of coordination and florals. I was first in touch with Michelle and she was very friendly and professional via e-mail. Then I received an e-mail from Lisa, the owner, and never heard from Michelle again. Lisa was initially nice via e-mail, aloof during our first and only in-person meeting, and continuously rude via e-mail over the course of 6+ months. I even received an all caps e-mail from her. Here are a few highlights of my experience with Ooh! Events... I had to find a new day-of coordinator (Interestingly, when I was checking references for a new coordinator, I talked to two other brides who had bad experiences with Ooh! Events); I didn't have the look I envisioned for the dining table because all of Ooh! Events' vintage silver was stolen the week before our wedding; they arrived late with the high cocktail tables I ordered - three minutes before the end of the ceremony - and dropped one table making a loud noise during the closing of our ceremony. To their credit, the china was beautiful. I think Ooh! Events has a good creative team, but that does not make them good business people. Customer service and professionalism are seriously lacking. I did not feel that our business was valued - we did not even get a simple 'thank you.' I felt that our wedding was just one of several as Lisa made it a point to emphasize in one e-mail that it was their "busiest week of the year." That may be, but do you really tell your clients that the week of their wedding? Happy wedding planning!

Pros: Beautiful vintage china

Cons: Lack of e-mail etiquette; late delivery; unprofessional

.

I can't say enough about Lisa Thomas and her staff- they have miles of creativity plus the talent to focus that on my vision! To say I was amazed at how fabulous my reception appeared to me is an understatement and my flowers were so beautiful that my mother actually cried. I loved working with Lisa for each and every detail and I have to say a special thank you to Jerri Heater for coordinating it all. My wedding was over three months ago and my friends are all still talking about it.

2
★★★★★

I can't say enough about Lisa Thomas and her staff- they have miles of creativity plus the talent to focus that on my vision! To say I was amazed at how fabulous my reception appeared to me is an understatement and my flowers were so beautiful that my mother actually cried. I loved working with Lisa for each and every detail and I have to say a special thank you to Jerri Heater for coordinating it all. My wedding was over three months ago and my friends are all still talking about it.

Pros: creative, genuine, fun

Cons: none

 

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