Courtyard by Marriott Charleston Waterfront

★☆☆☆☆
  • 35 Lockwood Drive

    Charleston, SC 29401

    Map & Directions
  • 843-722-7229

About Courtyard by Marriott Charleston Waterfront

Categories
  • Hotels & Motels
  • Meeting Facilities
  • Wedding Sites
Hours
M-Su 24hr
Phones
  • Fax (843-722-2080)
  • Toll Free (800-321-2211)
Keywords
  • Charleston business hotels
  • Courtyard Charleston Waterfront
  • Charleston South Carolina US Courtyard
  • Courtyard Charleston
  • Charleston hotels
  • hotels in Charleston
Payment Options
  • American Express
  • Cash
  • Diners Club
  • MasterCard
  • Visa
Brands
  • Courtyard By Marriott

Hotels & Travel

Hotels & Travel
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We stayed in this courtyard four times in the past 3 years but something changed there and we will not go back there.\nThings get stolen there out of the room while you are out. BEWARE!!!\nMy son did his mp3-player plug in for charging purpose in our hotelroom. The player with charger and earplugs got stolen out of our hotelroom probably in the evening while we went to a restaurent. \n\nWe found out the next day and when we informed the customer service care manager she tried to get rid of us with phrases like ""you probably left it somewhere"" or ""I trust my staff"", ""it?s probably in lost&found -please ask in a few days again."" \nBut we stayed persistent and she finally asked if we think she should call the Police like we are put on airs. When we said ""Yes , do that!"" she seemed unpleasently surprised and called the police. \nI am glad we did!!!\nThe room service manager who was also there walked away after the police got called and -guess what- 1 minute before the police entered the lobby she came back with our belongings. \n\nAllegedly the mp3-player with charger and earplugs was stuffed behind the headbord of the bed.\nLike any hotel guest would stuff any belongins behind the headboard that is anyway attached to the wall. It was insane!\nIt was ridiculous!!! Nobody of the staff found a word of apology. ""you guys have a safe trip home!"" was everything this lady said to us.\n\nIn short for you:\nThey steal your belongings and than try to get rid off you!\n\n We are done with this hotel!!\n

0
★☆☆☆☆

We stayed in this courtyard four times in the past 3 years but something changed there and we will not go back there.\nThings get stolen there out of the room while you are out. BEWARE!!!\nMy son did his mp3-player plug in for charging purpose in our hotelroom. The player with charger and earplugs got stolen out of our hotelroom probably in the evening while we went to a restaurent. \n\nWe found out the next day and when we informed the customer service care manager she tried to get rid of us with phrases like ""you probably left it somewhere"" or ""I trust my staff"", ""it?s probably in lost&found -please ask in a few days again."" \nBut we stayed persistent and she finally asked if we think she should call the Police like we are put on airs. When we said ""Yes , do that!"" she seemed unpleasently surprised and called the police. \nI am glad we did!!!\nThe room service manager who was also there walked away after the police got called and -guess what- 1 minute before the police entered the lobby she came back with our belongings. \n\nAllegedly the mp3-player with charger and earplugs was stuffed behind the headbord of the bed.\nLike any hotel guest would stuff any belongins behind the headboard that is anyway attached to the wall. It was insane!\nIt was ridiculous!!! Nobody of the staff found a word of apology. ""you guys have a safe trip home!"" was everything this lady said to us.\n\nIn short for you:\nThey steal your belongings and than try to get rid off you!\n\n We are done with this hotel!!\n

Cons: unsafe place !!!!

Message from Courtyard by Marriott Charleston Waterfront

This newly renovated waterfront hotel is situated on the banks of the beautiful Ashley River just a five-minute drive from some of Charleston's most renowned attractions, sophisticated nightlife, endless shopping, and mouth-watering Lowcountry restaurants

Yext PowerListings

 

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