Puppy's Palace

★★★★☆
Open 8:30 a.m. to 6:30 p.m. Monday through Saturday. Open 8:30 a.m. to 4:00 p.m. on Sunday. Earlier drop off or later pick up of pets being groomed is available.
  • 10995 State Bridge Rd Ste E

    Alpharetta, GA 30022

    Map & Directions
  • 770-663-8575

About Puppy's Palace

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Even the chain store PUPPY MILL where some of the people involved in this place have roots treat the pups better. Awhile back during my discovery of this business the highly desired breeds were being merchandised right on the store floor close to the front door with wire circle fences around them. Store clerks at the back of store didn't seem to make a big effort to rush over as people reached into the makeshift dog pens. The chain store made the news not long ago when it was discovered their puppy supplier was a puppy mill. I saw some business cards sitting on the counter at the P Palace of people involved with that chain. Why are they still operating under the radar? If you rescue a dog from there for a price be prepared to take responsibility for the animal's vet bill the disappointment for what is the reality of the situation. If you loved the little pup or kitten when you saw it, love it unconditionally the same way the animal will love you or don't buy it.

1
★☆☆☆☆

Even the chain store PUPPY MILL where some of the people involved in this place have roots treat the pups better. Awhile back during my discovery of this business the highly desired breeds were being merchandised right on the store floor close to the front door with wire circle fences around them. Store clerks at the back of store didn't seem to make a big effort to rush over as people reached into the makeshift dog pens. The chain store made the news not long ago when it was discovered their puppy supplier was a puppy mill. I saw some business cards sitting on the counter at the P Palace of people involved with that chain. Why are they still operating under the radar? If you rescue a dog from there for a price be prepared to take responsibility for the animal's vet bill the disappointment for what is the reality of the situation. If you loved the little pup or kitten when you saw it, love it unconditionally the same way the animal will love you or don't buy it.

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Carol Anne is absolutely the best! I have 2 dogs that have been and will continue to be groomed by Carol Anne. I "followed" her from Petco because she is wonderful with my dogs. I rescued both of them and they tend to be nervous in unusual situations. She works with them and considers their needs as well as delivering an expert job. They always look great when I pick them up, are ready to go home, and are NOT fearful! Under her ownership, Puppy's Palace should no longer be looked upon with disdain. I highly recommend her services.

5
★★★★★

Carol Anne is absolutely the best! I have 2 dogs that have been and will continue to be groomed by Carol Anne. I "followed" her from Petco because she is wonderful with my dogs. I rescued both of them and they tend to be nervous in unusual situations. She works with them and considers their needs as well as delivering an expert job. They always look great when I pick them up, are ready to go home, and are NOT fearful! Under her ownership, Puppy's Palace should no longer be looked upon with disdain. I highly recommend her services.

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I have read the reviews of Puppy Palace and would have to agree that I stopped going because of poor grooming. Now that Carol Anne is in charge and grooming, I have had the best grooming of my dogs in two years. (And I have gone to most of the places locally.) I have two Shelties and she does a beautiful job. She combs them out better than any other place I have been and is extremely good with both of them. I am thrilled to see the place reverted to just grooming. Puppies are cute but I always question what reputable breeder would sell their well bred dogs to a puppy store? I came to the conclusion, NONE. Puppy Palace seems to be cleaning up their poor reputation from previous owners and doing a great job. I would highly recommend this place. PS...There is no longer any pee smell now that there are no puppies!

5
★★★★★

I have read the reviews of Puppy Palace and would have to agree that I stopped going because of poor grooming. Now that Carol Anne is in charge and grooming, I have had the best grooming of my dogs in two years. (And I have gone to most of the places locally.) I have two Shelties and she does a beautiful job. She combs them out better than any other place I have been and is extremely good with both of them. I am thrilled to see the place reverted to just grooming. Puppies are cute but I always question what reputable breeder would sell their well bred dogs to a puppy store? I came to the conclusion, NONE. Puppy Palace seems to be cleaning up their poor reputation from previous owners and doing a great job. I would highly recommend this place. PS...There is no longer any pee smell now that there are no puppies!

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I have a little maltese who has been going to Puppy's Palace when Christine owned it and when a family member forced her to move she sold the business to a man who had no idea about the grooming business, then Christine bought the business back. In the meantime the groomer that Christine had moved on and was no where to be found. Then I heard that a new owner had purchased the business. I took my maltese in and met the owner who was an attorney, I believe, and she had bought the business as an investment. I was not really happy with the grooming but figured the groomer was getting use to my maltese and the grooming was just okay. I took my maltese back for again and this time I was totally speechless. If I had said anything at the time I pick up my maltese I probably would have been asked to leave and not come back. I called the store the next day and told them how unhappy I was with the grooming. Maltese have a top knot but my maltese had her top knot CUT OFF. The hair on the top of her head was only 1 inch. The person who answered the phone said the owner would call me. I am still waiting AND IT HAS BEEN 2 MONTHS! The groomer apparently has no idea how to groom a maltese. I will not recommend this shop to anyone.

1
★☆☆☆☆

I have a little maltese who has been going to Puppy's Palace when Christine owned it and when a family member forced her to move she sold the business to a man who had no idea about the grooming business, then Christine bought the business back. In the meantime the groomer that Christine had moved on and was no where to be found. Then I heard that a new owner had purchased the business. I took my maltese in and met the owner who was an attorney, I believe, and she had bought the business as an investment. I was not really happy with the grooming but figured the groomer was getting use to my maltese and the grooming was just okay. I took my maltese back for again and this time I was totally speechless. If I had said anything at the time I pick up my maltese I probably would have been asked to leave and not come back. I called the store the next day and told them how unhappy I was with the grooming. Maltese have a top knot but my maltese had her top knot CUT OFF. The hair on the top of her head was only 1 inch. The person who answered the phone said the owner would call me. I am still waiting AND IT HAS BEEN 2 MONTHS! The groomer apparently has no idea how to groom a maltese. I will not recommend this shop to anyone.

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I used this forum to look up the phone number for Puppy's Palace - I'd used them once before and been pleased. I was surprised to see one lone negative (but vague) review. I took my dog today and decided I would write a review afterwards. I'm pleased to see that there are now 2 positive reviews added.
I had another favorable experience today. I have a Bichon Frise - and he was groomed exactly as I requested. Best of all, he didn't spend all day waiting around. I dropped him off, they groomed him and then called me - just about a 2 hour turnaround. They were great and he looks great.

5
★★★★★

I used this forum to look up the phone number for Puppy's Palace - I'd used them once before and been pleased. I was surprised to see one lone negative (but vague) review. I took my dog today and decided I would write a review afterwards. I'm pleased to see that there are now 2 positive reviews added.
I had another favorable experience today. I have a Bichon Frise - and he was groomed exactly as I requested. Best of all, he didn't spend all day waiting around. I dropped him off, they groomed him and then called me - just about a 2 hour turnaround. They were great and he looks great.

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0 out of 1 people found this review helpful.

.

I am not sure what the first comment is about. Maybe a disgruntled former employee. I had been in before and found the establishment to be much nicer than I remember. I was in on Saturday and was very impressed with the selection of puppies and merchandise. Alot of unique collars and leashes. If you are not in the market for a puppy beware - they are sooo cute! It is very hard to leave without taking one of those bundles of joy home. All of the puppies were well cared for and clean. The sales staff (lady in her 40's) was friendly and knowledgeable. I know it is just a matter of time before we have another addition to our family!

5
★★★★★

I am not sure what the first comment is about. Maybe a disgruntled former employee. I had been in before and found the establishment to be much nicer than I remember. I was in on Saturday and was very impressed with the selection of puppies and merchandise. Alot of unique collars and leashes. If you are not in the market for a puppy beware - they are sooo cute! It is very hard to leave without taking one of those bundles of joy home. All of the puppies were well cared for and clean. The sales staff (lady in her 40's) was friendly and knowledgeable. I know it is just a matter of time before we have another addition to our family!

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0 out of 1 people found this review helpful.

.

I disagree with whom ever wrote the first review. The new ownership has brought nothing but good things to Puppy's Palace. The place has never looked or smelled better. All the puppies look happy and healthy and the staff is friendly and knowledgeable! I for one am very glad to see the old owner go and look forward to giving the new owner my business!

5
★★★★★

I disagree with whom ever wrote the first review. The new ownership has brought nothing but good things to Puppy's Palace. The place has never looked or smelled better. All the puppies look happy and healthy and the staff is friendly and knowledgeable! I for one am very glad to see the old owner go and look forward to giving the new owner my business!

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0 out of 1 people found this review helpful.

Message from Puppy's Palace

Puppy's Palace offers unique products for your canine family members and provides grooming and bathing services 7 days a week to keep your doggie looking and smelling great. We also offer puppies for inclusion in your family and home. Our website is www.puppyspalace.net. Please ignore the prior website of www.puppyspalace.com.

More about Puppy's Palace

We offer a unique line of collars, leashes, clothing, dog carriers, dog furniture and other dog accessories. We also offer Blackwood dog food and a variety of pet treats and natural chews. We specialize in grooming both cats and dogs. Limited boarding

 

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