Cloud 9 Confections

★★★★★

About Cloud 9 Confections

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  • Food
  • Bakeries

Food

Food
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cakes

by appointment only Charlotte, NC

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Mother Scrumptious Cookies

208 N Caldwell St Charlotte, NC

4.5 12
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I had the pleasure of ordering a cake for my girlfriends birthday party and was so happy to work with Erica on this project. I do not have an ounce of creativity and Erica gave me the options I needed to put together a wonderful gift. She is professional, creative, artistic, and such a life saver. Thank you Erica for my Tiffany box cake! Her staff is so pleasant and went out of their way to deliver the cake. I will never order a cake from anyone else in Charlotte!

5
★★★★★

I had the pleasure of ordering a cake for my girlfriends birthday party and was so happy to work with Erica on this project. I do not have an ounce of creativity and Erica gave me the options I needed to put together a wonderful gift. She is professional, creative, artistic, and such a life saver. Thank you Erica for my Tiffany box cake! Her staff is so pleasant and went out of their way to deliver the cake. I will never order a cake from anyone else in Charlotte!

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Not only were Erica and her staff a pleasure to be around, but she really took the time to make my wedding cake come to life. She put my ideas on paper, and changed them over and over until it was perfect. The day of my wedding, it was beautiful. It was all set up and exactly as I wanted. My husband(who isn't a cake man) was very pleased. The bonus was that it tasted just as good as it looked. We received many compliments and inquiries as to where it came from. She even gave us a honeymoon cake! I will be sure to use her again next time I want some fabulous pastry. Thank you Erica and cloud 9 for your contribution on my special day!

5
★★★★★

Not only were Erica and her staff a pleasure to be around, but she really took the time to make my wedding cake come to life. She put my ideas on paper, and changed them over and over until it was perfect. The day of my wedding, it was beautiful. It was all set up and exactly as I wanted. My husband(who isn't a cake man) was very pleased. The bonus was that it tasted just as good as it looked. We received many compliments and inquiries as to where it came from. She even gave us a honeymoon cake! I will be sure to use her again next time I want some fabulous pastry. Thank you Erica and cloud 9 for your contribution on my special day!

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Like another bride who posted here, we were married at Lake Lure. We had discussed preparations with Erica several times before the wedding, and her ideas were creative and responsive to our styles and wishes.

Obviously the wedding day was very hectic, but it was such a gorgeous sight to see the cake all set up and beautiful. My husband had been adamant that the cake must taste as awesome as it looked, and it did. We had numerous comments from our guests on how moist it was, and we munched on our top tier for the couple of days we were home before leaving for our honeymoon.

I will definitely use Cloud 9 Confections in the future.

5
★★★★★

Like another bride who posted here, we were married at Lake Lure. We had discussed preparations with Erica several times before the wedding, and her ideas were creative and responsive to our styles and wishes.

Obviously the wedding day was very hectic, but it was such a gorgeous sight to see the cake all set up and beautiful. My husband had been adamant that the cake must taste as awesome as it looked, and it did. We had numerous comments from our guests on how moist it was, and we munched on our top tier for the couple of days we were home before leaving for our honeymoon.

I will definitely use Cloud 9 Confections in the future.

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Cloud 9 Confection did an excellent job designing and delivering the perfect cake to celebrate my husband's 50th birthday. It was not only beautifully crafted, it was delicious. Well worth the price. All of our guests were amazed at the creation and many commented that it was the best cake they had ever eaten. I ran out of business cards to give them. There were many highlights during the party, and the cake clearly was one of them. Erica and her team were great to work with every step of the way.

5
★★★★★

Cloud 9 Confection did an excellent job designing and delivering the perfect cake to celebrate my husband's 50th birthday. It was not only beautifully crafted, it was delicious. Well worth the price. All of our guests were amazed at the creation and many commented that it was the best cake they had ever eaten. I ran out of business cards to give them. There were many highlights during the party, and the cake clearly was one of them. Erica and her team were great to work with every step of the way.

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I was married two years ago March 17th,2007. I love the assistance Erica provided "throughout" the whole wedding preparation. Thank you Erica. She brought real silver platter and cake cutter for us to borrow and give back at the end of the week. She has the moisiest cakes you will ever eat. YOu'd think with how long the reception takes it would be dry but she delivers exactly what she says.

Love,
Rebecca Ginenthal

4
★★★★☆

I was married two years ago March 17th,2007. I love the assistance Erica provided "throughout" the whole wedding preparation. Thank you Erica. She brought real silver platter and cake cutter for us to borrow and give back at the end of the week. She has the moisiest cakes you will ever eat. YOu'd think with how long the reception takes it would be dry but she delivers exactly what she says.

Love,
Rebecca Ginenthal

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My friends at work had Cloud 9 create a replicate of my bridal shower invitations in a CAKE. It was amazing, and delicious. We definitely recommend cloud 9. Lissette

5
★★★★★

My friends at work had Cloud 9 create a replicate of my bridal shower invitations in a CAKE. It was amazing, and delicious. We definitely recommend cloud 9. Lissette

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My son was in town working on the Obama Campaign.. a long way from home (Twin Cities) and celebrating his Golden Birthday (25). I searched the Internet looking for a local bakery that would deliver. I emailed several and Erica was prompt at responding. She sounded so upbeat and positive I felt confindent going with Cloud 9. She made several suggestions for design and flavor and helped me decide. The cake was delivered on time and my son said it was "beautiful and delicious". Thanks Erica/Cloud 9! I highly recommend them.

5
★★★★★

My son was in town working on the Obama Campaign.. a long way from home (Twin Cities) and celebrating his Golden Birthday (25). I searched the Internet looking for a local bakery that would deliver. I emailed several and Erica was prompt at responding. She sounded so upbeat and positive I felt confindent going with Cloud 9. She made several suggestions for design and flavor and helped me decide. The cake was delivered on time and my son said it was "beautiful and delicious". Thanks Erica/Cloud 9! I highly recommend them.

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Not only did our cupcakes turn out fantastic, Erica and the staff at Cloud 9 were professional and provided exceptional service. We were married on June 13, 2008 at Lake Lure, which is a good distance from the bakery in Charlotte. Erica personally delivered the cupcakes and cookies and made certain they were properly taken care of for the long drive as well as the heat. We couldn't have asked for a better experience!! Thank you!

5
★★★★★

Not only did our cupcakes turn out fantastic, Erica and the staff at Cloud 9 were professional and provided exceptional service. We were married on June 13, 2008 at Lake Lure, which is a good distance from the bakery in Charlotte. Erica personally delivered the cupcakes and cookies and made certain they were properly taken care of for the long drive as well as the heat. We couldn't have asked for a better experience!! Thank you!

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.

Not only did our cupcakes turn out fantastic, Erica and the staff at Cloud 9 were professional and provide exceptional service. We were married on June 13, 2008 at Lake Lure, which is a good distance from the bakery in Charlotte. Erica personally delivered the cupcakes and cookies and made certain they were properly taken care of for the long drive as well as the heat. We couldn't have asked for a better experience!! Thank you!

5
★★★★★

Not only did our cupcakes turn out fantastic, Erica and the staff at Cloud 9 were professional and provide exceptional service. We were married on June 13, 2008 at Lake Lure, which is a good distance from the bakery in Charlotte. Erica personally delivered the cupcakes and cookies and made certain they were properly taken care of for the long drive as well as the heat. We couldn't have asked for a better experience!! Thank you!

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I was married on June 7, 2008 & I could not have asked for a better cake! Erica was such a pleasure to work with & the cake was beautiful! I would recommend her & her bakery to everyone I know. Although your wedding day can be hectic, I knew the cake was in good hands & I need not worry!!! Thanks Erica!!

4
★★★★☆

I was married on June 7, 2008 & I could not have asked for a better cake! Erica was such a pleasure to work with & the cake was beautiful! I would recommend her & her bakery to everyone I know. Although your wedding day can be hectic, I knew the cake was in good hands & I need not worry!!! Thanks Erica!!

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We were kind enough to Trust this wonderful client in stating they would pay us at the reception venue for her final balance and still $480 is outstanding on our books. I've got a great email trail of a soap opera that will vouch for her smear campaign along with her termination for lying at her job as well (being we were trying to collect a debt, we had to call numerous times.)
To make a long story short they made sure to leave promptly without any announcement, we should've become suspicious when the venue told us they didn't know anything about this wedding the week prior, along with No DJ, no Florist, and No Caterer a month prior to your wedding date?? If that wasn't a Tale Tale sign.
After consuming and stealing all of the fantastically commented menu, there was no Kim Mains Houston to be found. And as I forgot to mention their check for the venue Shuford House in Hickory of $1500 has also bounced.

Cloud 9 is a very hard working and fair company, we don't Lie, Scam, Cheat or Steal nor do we have bad attitudes. That's why you see us on plenty of hotels preferred vendor lists along with being an Approved David's Bridal Vendor. In our defense again, don't believe the hype and please double check your resources, you can't get something for nothing and that's not what our company is about. We take much pride in our work and your special day as you will see at www.myspace.com/cloud9bakery. Feel free to phone or stop by if you care for documentation on Kim Houston and her so called STOLEN leather binder that she will not come and pick up from our bakery.

5
★★★★★

We were kind enough to Trust this wonderful client in stating they would pay us at the reception venue for her final balance and still $480 is outstanding on our books. I've got a great email trail of a soap opera that will vouch for her smear campaign along with her termination for lying at her job as well (being we were trying to collect a debt, we had to call numerous times.)
To make a long story short they made sure to leave promptly without any announcement, we should've become suspicious when the venue told us they didn't know anything about this wedding the week prior, along with No DJ, no Florist, and No Caterer a month prior to your wedding date?? If that wasn't a Tale Tale sign.
After consuming and stealing all of the fantastically commented menu, there was no Kim Mains Houston to be found. And as I forgot to mention their check for the venue Shuford House in Hickory of $1500 has also bounced.

Cloud 9 is a very hard working and fair company, we don't Lie, Scam, Cheat or Steal nor do we have bad attitudes. That's why you see us on plenty of hotels preferred vendor lists along with being an Approved David's Bridal Vendor. In our defense again, don't believe the hype and please double check your resources, you can't get something for nothing and that's not what our company is about. We take much pride in our work and your special day as you will see at www.myspace.com/cloud9bakery. Feel free to phone or stop by if you care for documentation on Kim Houston and her so called STOLEN leather binder that she will not come and pick up from our bakery.

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1 out of 1 people found this review helpful.

.

I ordered a birthday cake from Cloud 9 for my son's birthday. It was great, so I thought of them for my 5/10/08 wedding. I dealt with Erica the owner, who promised "even better food & service for your wedding than you received for your son's birthday". I trusted her - 1st mistake! Here's the SHORT list of problems: Erica arrived over an hour late to setup, never followed up or returned ANY phone calls during our planning stages, did not provide the food we ordered, did not bring the bartender we paid for, did not bring the other staff she promised & we paid for, did not use the the china, glass & silver provided by my venue as we agreed-used plastic instead and STOLE MY LEATHER WORKBOOK which was non-related to our wedding reception.

When my husband & I called repeatedly & left numerous messages to discuss her taking my property, she would not return our calls nor come to the phone when calling her store. When I finally did reach her store, I spoke with her husband - he cursed at me, called me a liar & hung up on me. I was finally able to speak with Erica on the phone only after giving a different name to the person answering phone - she claimed to have lost her cell phone (this was the 3rd time she used this excuse during my dealings with them). When they FINALLY admitted to having my property, I provided them with my personal FedEx number so they could return it to me. They never did.

These people are SCAM-ARTISTS. They do not deliver what they promise, steal, lie & cheat trusting people. The store does not keep regular business hours, the phones are shut off from time to time (including cell phone), her employees claim they don't get paid regularly. BEWARE OF THESE SCAM-ARTISTS!!!

1
★☆☆☆☆

I ordered a birthday cake from Cloud 9 for my son's birthday. It was great, so I thought of them for my 5/10/08 wedding. I dealt with Erica the owner, who promised "even better food & service for your wedding than you received for your son's birthday". I trusted her - 1st mistake! Here's the SHORT list of problems: Erica arrived over an hour late to setup, never followed up or returned ANY phone calls during our planning stages, did not provide the food we ordered, did not bring the bartender we paid for, did not bring the other staff she promised & we paid for, did not use the the china, glass & silver provided by my venue as we agreed-used plastic instead and STOLE MY LEATHER WORKBOOK which was non-related to our wedding reception.

When my husband & I called repeatedly & left numerous messages to discuss her taking my property, she would not return our calls nor come to the phone when calling her store. When I finally did reach her store, I spoke with her husband - he cursed at me, called me a liar & hung up on me. I was finally able to speak with Erica on the phone only after giving a different name to the person answering phone - she claimed to have lost her cell phone (this was the 3rd time she used this excuse during my dealings with them). When they FINALLY admitted to having my property, I provided them with my personal FedEx number so they could return it to me. They never did.

These people are SCAM-ARTISTS. They do not deliver what they promise, steal, lie & cheat trusting people. The store does not keep regular business hours, the phones are shut off from time to time (including cell phone), her employees claim they don't get paid regularly. BEWARE OF THESE SCAM-ARTISTS!!!

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