NTB-National Tire & Battery

★☆☆☆☆
  • 7300 Washington Ave

    New Orleans, LA 70125

    Map & Directions
  • 504-304-0584

About NTB-National Tire & Battery

Categories
  • Tires
  • Brake Repair
  • Auto Body Paint & Repair
  • Automotive Repair
  • Oil Changes
Details
  • BF Goodrich
  • Goodyear
  • Michelin
  • Pirelli
  • Uniroyal Tire
  • General Tire
  • Radiator Repair
  • Brake Repair
  • Oil Changes
Hours
M-F 7am-8pm, Sa 7am-7pm, Su 9am-5pm

Automotive

Automotive
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1.0 3
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First of all I want to say that I use the location on Washington Ave because of the convenience but this location has caused me inconvenience twice in a roll. The first time I bought my vechicle in for an oil change. The lady at the front desk stated no problem said she was waiting on her workers to come in so I left my vehicle. After a few hours had passed I called and she said they were working on it I ask her to call me when the vehicle is ready she agreed. A few more hours passed still had not heard from them so I decided to go in and my car was on the lift. The female said she tried calling me to inform me that there was an issue with getting the bolt unscrewed to the oil pan and it took a special tool to get it unscrewed and the mechanics have their tools locked up....WHOA....OKAY!!

0
★☆☆☆☆

First of all I want to say that I use the location on Washington Ave because of the convenience but this location has caused me inconvenience twice in a roll. The first time I bought my vechicle in for an oil change. The lady at the front desk stated no problem said she was waiting on her workers to come in so I left my vehicle. After a few hours had passed I called and she said they were working on it I ask her to call me when the vehicle is ready she agreed. A few more hours passed still had not heard from them so I decided to go in and my car was on the lift. The female said she tried calling me to inform me that there was an issue with getting the bolt unscrewed to the oil pan and it took a special tool to get it unscrewed and the mechanics have their tools locked up....WHOA....OKAY!!

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I bought four new radial tires and a road hazard policy late last year from this Tire Kingdom.

0
★☆☆☆☆

I bought four new radial tires and a road hazard policy late last year from this Tire Kingdom.

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I went in because I had a flat tire on the front passenger side for my 2009 Toyota Camry LE. I did research before going to the store to make sure I'm not getting ripped off. Online it gave an estimate of $79.99/tire, though when I got to the store the clerk told me it was $149.99/tire. I asked politely why the price was so high, the clerk told me that's what they have on file. I was desperate on getting a new tire and said fine. Then they told me to give them my car keys, which I asked why and the clerk responded that they will change out the tire for me. I handed him the car key and waited outside the store since my puppy was with me. I watched them work on six others cars that came in after me and ended up waiting for an hour for them to change one tire. When they handed me the invoice, they charged me $39.99 for the service fee which I wasn't notified. I was thoroughly upset that I wasn't notified that i was going to be charged for it when they took my car key. I inquire about this situation to the clerk and he said nothing can be done since the service is already render. Before heading to Tire Kingdom, I was planning on purchasing a tire and going home and doing it myself within twenty minutes.

0
★☆☆☆☆

I went in because I had a flat tire on the front passenger side for my 2009 Toyota Camry LE. I did research before going to the store to make sure I'm not getting ripped off. Online it gave an estimate of $79.99/tire, though when I got to the store the clerk told me it was $149.99/tire. I asked politely why the price was so high, the clerk told me that's what they have on file. I was desperate on getting a new tire and said fine. Then they told me to give them my car keys, which I asked why and the clerk responded that they will change out the tire for me. I handed him the car key and waited outside the store since my puppy was with me. I watched them work on six others cars that came in after me and ended up waiting for an hour for them to change one tire. When they handed me the invoice, they charged me $39.99 for the service fee which I wasn't notified. I was thoroughly upset that I wasn't notified that i was going to be charged for it when they took my car key. I inquire about this situation to the clerk and he said nothing can be done since the service is already render. Before heading to Tire Kingdom, I was planning on purchasing a tire and going home and doing it myself within twenty minutes.

Message from NTB-National Tire & Battery

NTB of New Orleans, LA is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes and alignments, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or something more, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!

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