River Road Collision Ctr

★★★☆☆
  • 501 River Rd

    New Orleans, LA 70121

    Map & Directions
  • 504-831-5005

About River Road Collision Ctr

Hours
Fri 9am-5pm

Automotive

Automotive
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I stopped in to get an estimate on repairing the front of my car and they were able to do it immediately and inexpensively. They also fixed a seat in my car that the dealer was going to charge over $350 for. I highly recommend them.

3
★★★★★

I stopped in to get an estimate on repairing the front of my car and they were able to do it immediately and inexpensively. They also fixed a seat in my car that the dealer was going to charge over $350 for. I highly recommend them.

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The paint match was great. all body work looked good and they saved me my 500.00 deductable.

2
★★★★★

The paint match was great. all body work looked good and they saved me my 500.00 deductable.

Pros: saved me my deductable

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You are so right. The service is horrible. I put my car in after a car accident for two weeks and he never called me for an update. They would put me on hold for over 15 minutes so I end up hanging up each time. I asked him to call me after the insurance company did the inspection and gave him the check and he never did. Now I am on my 3rd week (which he guaranteed to be done by today) and now he pushed it for another week. The other day I drove pass the shop and my car was still in the same spot, not even touched! I am going to go to the shop tomorrow and if he still hadn't laid hands on them, I'll tow it to another shop. This is just ridiculous.

0
★☆☆☆☆

You are so right. The service is horrible. I put my car in after a car accident for two weeks and he never called me for an update. They would put me on hold for over 15 minutes so I end up hanging up each time. I asked him to call me after the insurance company did the inspection and gave him the check and he never did. Now I am on my 3rd week (which he guaranteed to be done by today) and now he pushed it for another week. The other day I drove pass the shop and my car was still in the same spot, not even touched! I am going to go to the shop tomorrow and if he still hadn't laid hands on them, I'll tow it to another shop. This is just ridiculous.

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This is my first ever review...I am very disgusted with the professionalism of this company. I have yet to rate the quality of their work because I am still waiting for my vehicle... My car has been at this shop for going on 2 months. I have been told the same thing for the last week and a half regarding completion. I was told it should be ready, I call everyday around noon and then I am told to call back in the afternoon. Then I am told it will not be ready. When I call and leave a message to get a return call, I don't receive it...Not having my car and getting the run around daily is making this experience terrible..I would only recommend River Road Collision to an enemy.

0
★☆☆☆☆

This is my first ever review...I am very disgusted with the professionalism of this company. I have yet to rate the quality of their work because I am still waiting for my vehicle... My car has been at this shop for going on 2 months. I have been told the same thing for the last week and a half regarding completion. I was told it should be ready, I call everyday around noon and then I am told to call back in the afternoon. Then I am told it will not be ready. When I call and leave a message to get a return call, I don't receive it...Not having my car and getting the run around daily is making this experience terrible..I would only recommend River Road Collision to an enemy.

 

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