Taylor & Tyler Inc Ac & Htg

★★★★★
  • 2301 Brooklyn Ave

    Harvey, LA 70058

    Map & Directions
  • 504-468-8388

5.0 10
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I am new to using Taylor and Tyler, so far the service has been great. They came out the same day I called. I will call them again. Satisfied customer.

3
★★★★★

I am new to using Taylor and Tyler, so far the service has been great. They came out the same day I called. I will call them again. Satisfied customer.

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I find it very odd and strange that 3 people wrote a great review on the same day. Perhaps the employees or friends delivered great reviews after being prompted. To anyone who considers using this company, beware, read the reviews below,

3
★★★★★

I find it very odd and strange that 3 people wrote a great review on the same day. Perhaps the employees or friends delivered great reviews after being prompted. To anyone who considers using this company, beware, read the reviews below,

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Always easy and wonderful to deal with !!!\r
My husband and I have been using Taylor & Tyler since we moved into our house in 2003. We have two Lennox units for upstairs (2ton) and down (4ton). They have always been so easy to deal with

3
★★★★★

Always easy and wonderful to deal with !!!\r
My husband and I have been using Taylor & Tyler since we moved into our house in 2003. We have two Lennox units for upstairs (2ton) and down (4ton). They have always been so easy to deal with

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This is the second installation using the same dealer, Taylor & Tyler, and same brand, Lennox. We were so impressed with our dealer's knowledge and professionalism the first time that we had no doubt about using them a second time. They

3
★★★★★

This is the second installation using the same dealer, Taylor & Tyler, and same brand, Lennox. We were so impressed with our dealer's knowledge and professionalism the first time that we had no doubt about using them a second time. They

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I have been purchasing service contracts for the last 3 years through Taylor and Tyler A/C and heating and I must say so far the service has been great. They come out once in the summer time and once in the fall and check and clean my

3
★★★★★

I have been purchasing service contracts for the last 3 years through Taylor and Tyler A/C and heating and I must say so far the service has been great. They come out once in the summer time and once in the fall and check and clean my

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THIS WEBSITE DOES NOT OFFER A REVIEW OF ANY COMPANY IT IS SIMPLY A FORUM FOR SOMEONE TO COMPLAIN ABOUT SOMETHING WITHOUT THEIR COMMENTS BEING DEBATED IN A FAIR FORUM. DO NOT THINK YOU ARE HEARING BOTH SIDES TO A STORY, IT WILL BE ONE SIDED

3
★★★★★

THIS WEBSITE DOES NOT OFFER A REVIEW OF ANY COMPANY IT IS SIMPLY A FORUM FOR SOMEONE TO COMPLAIN ABOUT SOMETHING WITHOUT THEIR COMMENTS BEING DEBATED IN A FAIR FORUM. DO NOT THINK YOU ARE HEARING BOTH SIDES TO A STORY, IT WILL BE ONE SIDED

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I cannot recommend this company. A new tech for the company came by and during the routine 'cleaning' asked me if I wanted a chemical clean. I told him that would be OK, as he recommended it. My AC stopped working that night and I called

3
★★★★★

I cannot recommend this company. A new tech for the company came by and during the routine 'cleaning' asked me if I wanted a chemical clean. I told him that would be OK, as he recommended it. My AC stopped working that night and I called

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DO NOT USE THIS COMPANY, you will be sorry. I have elderly parents, and was seeking immediate assistance. The technician, Kevin, charged $80 for a service call that did not apply to the job that he would perform. He quoted me a price

3
★★★★★

DO NOT USE THIS COMPANY, you will be sorry. I have elderly parents, and was seeking immediate assistance. The technician, Kevin, charged $80 for a service call that did not apply to the job that he would perform. He quoted me a price

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Bought a new air handler and outside unit from these guys, the outside unit failed while still under warranty. I couldn't get anyone on the phone for 24 hours. When I finally did get an appointment, they showed up 8 hours late and didn't bring the parts they needed to fix the problem. They charged me for an ""after hours"" call (because they showed up late) and for ""extra time"" (because they didn't bring the right part and had to go and get it). Not recommended.

0
★☆☆☆☆

Bought a new air handler and outside unit from these guys, the outside unit failed while still under warranty. I couldn't get anyone on the phone for 24 hours. When I finally did get an appointment, they showed up 8 hours late and didn't bring the parts they needed to fix the problem. They charged me for an ""after hours"" call (because they showed up late) and for ""extra time"" (because they didn't bring the right part and had to go and get it). Not recommended.

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I have been using Taylor & Tyler for all my AC and heating needssince 2001 and have recommended them many times in the past. Unfortunately, the company appears to have growing pains. I called for an appointment to have my ouside unit (condenser) serviced and reported that the fan motor was not working and the unit was not colling. The repairman came out and tried to sell me a new outside unit. When I pulled out my receipt which proved that the unit was only 4 years old and showed it to the guy, he tried to get me to agree to let him change the fan motor, capacitor and the dual pressure switch at a cost of $862.00. When I told him that his prices were high and that the dual pressure switch almost never goes bad, he told me that the prices could go down, but that he could not quote me the exact price until the office opened up the next morning. I had to pay him $80.00 for the diagnostic fee even though he did not bother to bring a fan motor with him and was not able to repair my unit in 100 degree heat that evening. (Remember: I have been using this company since 2001 and this company installed my oustide unit in March of 2007. My thinking is that this guy should have been able to bring a fan motor with him to the job site since I reported that my fanmotor was out, RIGHT? Maybe, I am being unreasonable!) The guy also did not bother to try to find out if my unit was under warranty. I requested a different repairman the next day and he was able to repair my unit by changing just the fan motor and capacitor. The charge was $433.00 which is still a little high. I am writing the manufacturer to find out if the parts are covered under the warranty or not. Given that the unit is less than 5 years old, the parts certainly should be under warranty. To be fair, the second technician the company sent out was wonderful. Having said that, you need to be cautious when dealing with this vender given the above.

0
★☆☆☆☆

I have been using Taylor & Tyler for all my AC and heating needssince 2001 and have recommended them many times in the past. Unfortunately, the company appears to have growing pains. I called for an appointment to have my ouside unit (condenser) serviced and reported that the fan motor was not working and the unit was not colling. The repairman came out and tried to sell me a new outside unit. When I pulled out my receipt which proved that the unit was only 4 years old and showed it to the guy, he tried to get me to agree to let him change the fan motor, capacitor and the dual pressure switch at a cost of $862.00. When I told him that his prices were high and that the dual pressure switch almost never goes bad, he told me that the prices could go down, but that he could not quote me the exact price until the office opened up the next morning. I had to pay him $80.00 for the diagnostic fee even though he did not bother to bring a fan motor with him and was not able to repair my unit in 100 degree heat that evening. (Remember: I have been using this company since 2001 and this company installed my oustide unit in March of 2007. My thinking is that this guy should have been able to bring a fan motor with him to the job site since I reported that my fanmotor was out, RIGHT? Maybe, I am being unreasonable!) The guy also did not bother to try to find out if my unit was under warranty. I requested a different repairman the next day and he was able to repair my unit by changing just the fan motor and capacitor. The charge was $433.00 which is still a little high. I am writing the manufacturer to find out if the parts are covered under the warranty or not. Given that the unit is less than 5 years old, the parts certainly should be under warranty. To be fair, the second technician the company sent out was wonderful. Having said that, you need to be cautious when dealing with this vender given the above.

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