Mattress Direct

★★☆☆☆
  • 4325 Veterans Memorial Blvd

    Metairie, LA 70006

    Map & Directions
  • 504-457-2006

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we were very happy with mattress direct and serta. you have the best selection of serta at mattress direct. places like st. germains carry a few low level sertas and a handful of discountinued vera wangs, but have no selection and no backstock. mattress direct and bedding plus are the only two place to buy a matress set in gretna.

2
★★★★☆

we were very happy with mattress direct and serta. you have the best selection of serta at mattress direct. places like st. germains carry a few low level sertas and a handful of discountinued vera wangs, but have no selection and no backstock. mattress direct and bedding plus are the only two place to buy a matress set in gretna.

Pros: full line of Sertas

Cons: none

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We are very unhappy with the transaction we made with Mattress Direct. We showed them what we wanted, they told us there was a 30-day return if we were unsatisifed with the product. The incompetent sales staff wrote the order up incorrectly. When delivery occured, they did a "bait and switch" on us without notifiying us. After the first night of sleeping on the mattress we found it to not be anywhere near what we ordered. When we called the store about exchanging it for something that fit our needs, the store manager said there was nothing he could do about it...we were STUCK with a mattress that is not comfortable! I would never recommend them to anyone...not even my worst enemy!

1
★☆☆☆☆

We are very unhappy with the transaction we made with Mattress Direct. We showed them what we wanted, they told us there was a 30-day return if we were unsatisifed with the product. The incompetent sales staff wrote the order up incorrectly. When delivery occured, they did a "bait and switch" on us without notifiying us. After the first night of sleeping on the mattress we found it to not be anywhere near what we ordered. When we called the store about exchanging it for something that fit our needs, the store manager said there was nothing he could do about it...we were STUCK with a mattress that is not comfortable! I would never recommend them to anyone...not even my worst enemy!

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Friendly sales people, but the company does not assist the customers if there is a problem with the mattress. I had 4 defective mattress in less than 2 years. Serta is the worst mattress, it does not hold up after 6 months of use. YOU will be stuck holding the bill, they don't honor their warranty, and push you off the main Serta company.. it's the RUN AROUND from hell!

0
★☆☆☆☆

Friendly sales people, but the company does not assist the customers if there is a problem with the mattress. I had 4 defective mattress in less than 2 years. Serta is the worst mattress, it does not hold up after 6 months of use. YOU will be stuck holding the bill, they don't honor their warranty, and push you off the main Serta company.. it's the RUN AROUND from hell!

Pros: NONE

Cons: Bad mattresses and NO customer service

More about Mattress Direct

Serta Mattresses Wolf Futons Memory Foam Kids Mantua Frames

 

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