St Germain's Furniture

★★★☆☆
  • 2432 Belle Chasse Hwy

    Terrytown, LA 70056

    Map & Directions
  • 504-394-3136

About St Germain's Furniture

Hours
Monday-Friday 8:00 AM - 5:00 PM ; Closed Saturday-Sunday

Home & Garden

Home & Garden
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one star is generous. these guys are in business to make a quick buck and forget about the customer when a problem arises. and with them its nothing but problems. they lie about status of merchandise time tbles cost and delivery is a fiasco.

1
★☆☆☆☆

one star is generous. these guys are in business to make a quick buck and forget about the customer when a problem arises. and with them its nothing but problems. they lie about status of merchandise time tbles cost and delivery is a fiasco.

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.

My salesperson was very helpful.

2
★★★★★

My salesperson was very helpful.

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Mrs. Trish was very helpful and very nice.

2
★★★★★

Mrs. Trish was very helpful and very nice.

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Keep up the good work

2
★★★★★

Keep up the good work

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Excellent service

2
★★★★★

Excellent service

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Excellent will return in the future

2
★★★★★

Excellent will return in the future

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the owner of this place is too stupid to run a lemon aid stand. i feel sorry for anybody working there

1
★☆☆☆☆

the owner of this place is too stupid to run a lemon aid stand. i feel sorry for anybody working there

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1 out of 1 people found this review helpful.

.

fire poeple for no good raison! how can you fire somebodie if you aint a manager.they was write about pat

1
★☆☆☆☆

fire poeple for no good raison! how can you fire somebodie if you aint a manager.they was write about pat

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1 out of 1 people found this review helpful.

.

Excellent will return in the future

2
★★★★★

Excellent will return in the future

.

Billy was my salesman - help me out very much. Good guy

2
★★★★★

Billy was my salesman - help me out very much. Good guy

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The salesman was great

2
★★★★★

The salesman was great

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Excellent will return in the future

2
★★★★★

Excellent will return in the future

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Billy was my salesperson , He did a great job.(wasnt pushy) I lke that very helpful.

2
★★★★★

Billy was my salesperson , He did a great job.(wasnt pushy) I lke that very helpful.

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Billy was a very pleasant aid, experienced sales associate he also approached us with a smile. Customers service was excellent.\r\n\r\nDanielle

2
★★★★★

Billy was a very pleasant aid, experienced sales associate he also approached us with a smile. Customers service was excellent.\r\n\r\nDanielle

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Ms. Pat was a good staff. She actually greeted me at the door. My service here was outstanding.\r\n\r\nTineka

2
★★★★★

Ms. Pat was a good staff. She actually greeted me at the door. My service here was outstanding.\r\n\r\nTineka

Pros: Pat

.

At St Germain's Furniture we pride ourselves on our dedication to customer satisfaction. Since 1978 we
have encouraged our customers to tell us if there was anything we could do to make their shopping
experience more pleasant. And we still believe strongly in that philosophy. If you have a complaint of
any kind whatsoever, please call me at 394-3136. I would like to hear about it.

Lloyd St Germain
Owner/Manager
St Germain's Furniture
An accredited member of the Better Business Bureau

5
★★★★★

At St Germain's Furniture we pride ourselves on our dedication to customer satisfaction. Since 1978 we
have encouraged our customers to tell us if there was anything we could do to make their shopping
experience more pleasant. And we still believe strongly in that philosophy. If you have a complaint of
any kind whatsoever, please call me at 394-3136. I would like to hear about it.

Lloyd St Germain
Owner/Manager
St Germain's Furniture
An accredited member of the Better Business Bureau

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0 out of 1 people found this review helpful.

.

At St Germain's Furniture we pride ourselves on our dedication to customer satisfaction. Since 1978 we\nhave encouraged our customers to tell us if there was anything we could do to make their shopping\nexperience more pleasant. And we still believe strongly in that philosophy. If you have a complaint of\nany kind whatsoever, please call me at 394-3136. I would like to hear about it.\n\nLloyd St Germain\nOwner/Manager\nSt Germain's Furniture\nAn accredited member of the Better Business Bureau

2
★★★★★

At St Germain's Furniture we pride ourselves on our dedication to customer satisfaction. Since 1978 we\nhave encouraged our customers to tell us if there was anything we could do to make their shopping\nexperience more pleasant. And we still believe strongly in that philosophy. If you have a complaint of\nany kind whatsoever, please call me at 394-3136. I would like to hear about it.\n\nLloyd St Germain\nOwner/Manager\nSt Germain's Furniture\nAn accredited member of the Better Business Bureau

Pros: Professional

.

This was a wonderful place, they did not have a style of bunkbeds we were looking for our kids so they showed us some of there online selection and we picked one out! thanks st germains!

2
★★★★☆

This was a wonderful place, they did not have a style of bunkbeds we were looking for our kids so they showed us some of there online selection and we picked one out! thanks st germains!

Pros: Wonderful place

Cons: did not have much bunkbeds

.

Awesome furniture selection, Very nice and helpful employees all I have to say about this place.

2
★★★★★

Awesome furniture selection, Very nice and helpful employees all I have to say about this place.

Pros: Great service, nice selectoin of furniture.

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False statements of fact about a person or persons that are printed, broadcast, spoken or otherwise communicated to others with the express intention of harm, may result in civil and criminal prosecution.\n \nChampionsoflaw(dot)com

2
★★★★★

False statements of fact about a person or persons that are printed, broadcast, spoken or otherwise communicated to others with the express intention of harm, may result in civil and criminal prosecution.\n \nChampionsoflaw(dot)com

.

Hot dirty messy store. Some items on floor are really old and broken, but manager wants full price. Get real, mister! Sales people OK, but managers NOT. Why can't we give half a star or no star rating?

0
★☆☆☆☆

Hot dirty messy store. Some items on floor are really old and broken, but manager wants full price. Get real, mister! Sales people OK, but managers NOT. Why can't we give half a star or no star rating?

Pros: Zero

Cons: Dirty, Unprofessional

.

Awesome store guys. Really great place to shop for all sorts of furniture. I had no problems with this place and I just got my furniture shipped and installed today! ontime! the guys who came were very nice and they setup our dresser in no time! Least i could do was give them a tip. For sure hands down the best place I have been in a very long time customer service is great. Why cant other companies have the same mentality as these guys.

2
★★★★★

Awesome store guys. Really great place to shop for all sorts of furniture. I had no problems with this place and I just got my furniture shipped and installed today! ontime! the guys who came were very nice and they setup our dresser in no time! Least i could do was give them a tip. For sure hands down the best place I have been in a very long time customer service is great. Why cant other companies have the same mentality as these guys.

Pros: hands down best furniture store for miles

Cons: could use more sofa selection

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I will defiantly be coming back. The service was out standing they help me pick out a bedroom set for my daughter, they found exactly what she was looking for and sure pleased my wife also. I would have no problem referring my friends and family to St Germain's Furniture.

2
★★★★☆

I will defiantly be coming back. The service was out standing they help me pick out a bedroom set for my daughter, they found exactly what she was looking for and sure pleased my wife also. I would have no problem referring my friends and family to St Germain's Furniture.

Pros: Nice employees great service

Cons: To far away from my home

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Nobody beats the sales force out the commission they earned better than these clowns.period.why even have a salespwerson if they going to take it away anyway. they have volunteers donating their time to sell for them.been that way for a long time. its a family affair.

1
★☆☆☆☆

Nobody beats the sales force out the commission they earned better than these clowns.period.why even have a salespwerson if they going to take it away anyway. they have volunteers donating their time to sell for them.been that way for a long time. its a family affair.

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1 out of 1 people found this review helpful.

.

still waiting on our free camera as promised for our purchase a year ago. at least we got two free lamps out of the deal from our sales woman who felt bad for us. but a promise is a promise.

1
★☆☆☆☆

still waiting on our free camera as promised for our purchase a year ago. at least we got two free lamps out of the deal from our sales woman who felt bad for us. but a promise is a promise.

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1 out of 1 people found this review helpful.

.

I can't comment on the furniture or the store appearance, but I can say these are the BEST website reviews I ever read. I laughed so hard, I cried.

2
★★★★★

I can't comment on the furniture or the store appearance, but I can say these are the BEST website reviews I ever read. I laughed so hard, I cried.

Pros: This Website

Cons: I guess none

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unproffessional in a word. We witnessed an ex worker named Tasha and her mother being pounced on by the entire family in the office one day. we couldnt get out of the store quick enough! Is this any way to run a real business?!

1
★☆☆☆☆

unproffessional in a word. We witnessed an ex worker named Tasha and her mother being pounced on by the entire family in the office one day. we couldnt get out of the store quick enough! Is this any way to run a real business?!

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1 out of 1 people found this review helpful.

.

WE WAITED FOREVER FOR ONE SALESMAN TO HELP US BECAUSE HE WAS THE ONLY SALESMAN THERE THAT DAY! WHY CANT THEY HAVE A FEW SALES PEOPLE LIKE EVERY OTHER FURNITURE STORE IN AMERICA? THEN WE WAITED A HALF HOUR FOR A PRICE ON A FLORR MODEL HOME ENTERTAINMENT CENTER. IT WAS WORN AND THEY PROMISED TO SEND A TECH OUT AFTER THIS GUY IN THE OFFICE KNOCKED 10 BUCKS OFF THE PRICE! GEE THANKS. THE TECH STILL HASNT COME OUT BECAUSE THEY SAID FIRST HE QUIT, THEN SOMEBODY ELSE IN THE OFFICE SAID HE WAS SICK AND COULD COME TO US IN A WEEK. HE HASNT MADE IT YET AFTER TWO WEEKS. NEED I GO ON?

0
★☆☆☆☆

WE WAITED FOREVER FOR ONE SALESMAN TO HELP US BECAUSE HE WAS THE ONLY SALESMAN THERE THAT DAY! WHY CANT THEY HAVE A FEW SALES PEOPLE LIKE EVERY OTHER FURNITURE STORE IN AMERICA? THEN WE WAITED A HALF HOUR FOR A PRICE ON A FLORR MODEL HOME ENTERTAINMENT CENTER. IT WAS WORN AND THEY PROMISED TO SEND A TECH OUT AFTER THIS GUY IN THE OFFICE KNOCKED 10 BUCKS OFF THE PRICE! GEE THANKS. THE TECH STILL HASNT COME OUT BECAUSE THEY SAID FIRST HE QUIT, THEN SOMEBODY ELSE IN THE OFFICE SAID HE WAS SICK AND COULD COME TO US IN A WEEK. HE HASNT MADE IT YET AFTER TWO WEEKS. NEED I GO ON?

Cons: STRAIGHT ANSWERS, PRICES, SERVICE

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not a good option if youre looking for quality furniture at a reasonable price and a staff of salemen, delivery and a service department. Its a mom and pop dusty building.

1
★☆☆☆☆

not a good option if youre looking for quality furniture at a reasonable price and a staff of salemen, delivery and a service department. Its a mom and pop dusty building.

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1 out of 1 people found this review helpful.

.

no salesmen\r\n\r\nno manager\r\n\r\noutdated models\r\n\r\nno discount off of floor models\r\n\r\nno service\r\n\r\nunproffessional\r\n\r\ndingy ""showroom""

0
★☆☆☆☆

no salesmen\r\n\r\nno manager\r\n\r\noutdated models\r\n\r\nno discount off of floor models\r\n\r\nno service\r\n\r\nunproffessional\r\n\r\ndingy ""showroom""

Pros: ????

Cons: too many to list

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WE PURCHASED A BEDROOM THAT SET US BACK 3 GRAND. THE DRESSER HAD A BROKEN TRACK AND NO HANDLES ON TWO DRAWERS, THE HEADBOARD WAS SPLIT AND THE NIGHT STAND WASNT LEVEL. ON TOP OF THAT WE ASKED FOR A TECH TO BE SENT OUT AND THEY TOLD US HE WAS OUT SICK TILL FURTHER NOTICE. WOULDNT EVEN REFUND OUR DELIVERY.

0
★☆☆☆☆

WE PURCHASED A BEDROOM THAT SET US BACK 3 GRAND. THE DRESSER HAD A BROKEN TRACK AND NO HANDLES ON TWO DRAWERS, THE HEADBOARD WAS SPLIT AND THE NIGHT STAND WASNT LEVEL. ON TOP OF THAT WE ASKED FOR A TECH TO BE SENT OUT AND THEY TOLD US HE WAS OUT SICK TILL FURTHER NOTICE. WOULDNT EVEN REFUND OUR DELIVERY.

Cons: OVERPRICED CHEAP FURNITURE

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Made the buying experience easy. Great credit terms. On time delivery. Easy to do business with, I am a happy customer. Thanks.

2
★★★★★

Made the buying experience easy. Great credit terms. On time delivery. Easy to do business with, I am a happy customer. Thanks.

Pros: Cheaper and Faster Than National Stores

Cons: NO CONS VERY EASY TO DEAL WITH

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its not that they dont care. its that they Dont know the first thing about running a retail furniture chain.if rooms to go would have followed their lead they wpuldnt have 300 stores. they would have zero. zero is the number of st. germanes stores that operate as a real store.

1
★☆☆☆☆

its not that they dont care. its that they Dont know the first thing about running a retail furniture chain.if rooms to go would have followed their lead they wpuldnt have 300 stores. they would have zero. zero is the number of st. germanes stores that operate as a real store.

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2 out of 2 people found this review helpful.

.

this business stinks and its NOT picking up! really bad and the prices are way high. service is terrible and the selection is awful. go anywhere but here unless you want a migraine!

1
★☆☆☆☆

this business stinks and its NOT picking up! really bad and the prices are way high. service is terrible and the selection is awful. go anywhere but here unless you want a migraine!

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1 out of 1 people found this review helpful.

.

I find that they cater to people who really dont have the funds to shop anywhere else. they do well with people who cant get credit and have only cash. the furniture is ok if you dont mind designs from a few years back. this store is not a destination for anybody who makes over $12,000 a year. they are with the are.

1
★★☆☆☆

I find that they cater to people who really dont have the funds to shop anywhere else. they do well with people who cant get credit and have only cash. the furniture is ok if you dont mind designs from a few years back. this store is not a destination for anybody who makes over $12,000 a year. they are with the are.

Pros: they work with low income people

Cons: they dont have any furniture for the middle class

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My wife and I were in disbelief. Read this place's reviews on Homestars dot com...

0
★☆☆☆☆

My wife and I were in disbelief. Read this place's reviews on Homestars dot com...

Pros: really none

Cons: prices, no a.c., dusty""showroom"", no sales people

.

maybe st. germains is rough around the edges and could use a buyer, a manager and a serious facelift on the showroom, but BPI was worse on the west bank. also frankie and johnnys on the east bank was run just as unprofessionaly if not even moreso. I personally like Ashley and dont expect my furniture to hold up forever.

1
★★☆☆☆

maybe st. germains is rough around the edges and could use a buyer, a manager and a serious facelift on the showroom, but BPI was worse on the west bank. also frankie and johnnys on the east bank was run just as unprofessionaly if not even moreso. I personally like Ashley and dont expect my furniture to hold up forever.

Pros: Ashley furniture

Cons: Im not going to lie, theres alot

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possibly the sorriest example of a furniture store weve ever witnessed. the place is run like a home for the criminally insane. dirty and filthy showroom. people are screaming like retards. the owner is holed up in an office counting his employees money he pilfered from them. who pays people 1 percent in furniture except a moral less idiot? somebody can work there for years and still be screwed by these theives.

0
★☆☆☆☆

possibly the sorriest example of a furniture store weve ever witnessed. the place is run like a home for the criminally insane. dirty and filthy showroom. people are screaming like retards. the owner is holed up in an office counting his employees money he pilfered from them. who pays people 1 percent in furniture except a moral less idiot? somebody can work there for years and still be screwed by these theives.

Pros: are you serious?

Cons: they open their doors

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At St Germain's Furniture we pride ourselves on our dedication to customer satisfaction. Since 1978 we\r\nhave encouraged our customers to tell us if there was anything we could do to make their shopping\r\nexperience more pleasant. And we still believe strongly in that philosophy. If you have a complaint of\r\nany kind whatsoever, please call me at 394-3136. I would like to hear about it.\r\n \r\nLloyd St Germain\r\nOwner/Manager\r\nSt Germain's Furniture\r\nAn accredited member of the Better Business Bureau\r\n \r\n

2
★★★★★

At St Germain's Furniture we pride ourselves on our dedication to customer satisfaction. Since 1978 we\r\nhave encouraged our customers to tell us if there was anything we could do to make their shopping\r\nexperience more pleasant. And we still believe strongly in that philosophy. If you have a complaint of\r\nany kind whatsoever, please call me at 394-3136. I would like to hear about it.\r\n \r\nLloyd St Germain\r\nOwner/Manager\r\nSt Germain's Furniture\r\nAn accredited member of the Better Business Bureau\r\n \r\n

Pros: I want to hear your complaints

.

we could not get help one saturday because there was one salesman on the floor. how is this possible?

0
★☆☆☆☆

we could not get help one saturday because there was one salesman on the floor. how is this possible?

Pros: no salesman harrassing you

Cons: no salesman to help you

.

This company has done business with my family for many years. They even know us by name. If they don't have what you want on the floor, they will order it for you. Local businesses don't come any better than this place. They are professional and deliver anywhere in the New Orleans area. Unkind words must come from disgruntled or fired employees.

2
★★★★★

This company has done business with my family for many years. They even know us by name. If they don't have what you want on the floor, they will order it for you. Local businesses don't come any better than this place. They are professional and deliver anywhere in the New Orleans area. Unkind words must come from disgruntled or fired employees.

Pros: Family Business, Large Selection

.

My auntie bought a mattress from St. Germain. they didnt tell her that it was the one on the floor. they delivered it and it was discolored and grey because it had been out on their floor uncovered for God knows how long catching all of that dirt coming in off Belle Chase. I told her to not accept it, and we had the damndest time trying to get her money back. R.W.

0
★☆☆☆☆

My auntie bought a mattress from St. Germain. they didnt tell her that it was the one on the floor. they delivered it and it was discolored and grey because it had been out on their floor uncovered for God knows how long catching all of that dirt coming in off Belle Chase. I told her to not accept it, and we had the damndest time trying to get her money back. R.W.

Pros: what?

Cons: selling people dirty old mattresses

.

they are really a lovable goofy bunch and will keep you laughing. down homey family biz with plenty of stock characters on the floor. problem is, when it comes time to see if somethings in stock, they start yelling to each other going through a chain of up to six people! what ever happened to computerized inventory?! our saleswoman scratched her head and said our bedroom set might be in! then the manager a sweet elderly lady said the same thing! than a warehouse guy drinking a coke walks up and said exactly the same thing! ""it might be in""! this went on for a half hour and we thought they were pulling a joke on me and my husband, but it was for real! how is this possible?!

0
★☆☆☆☆

they are really a lovable goofy bunch and will keep you laughing. down homey family biz with plenty of stock characters on the floor. problem is, when it comes time to see if somethings in stock, they start yelling to each other going through a chain of up to six people! what ever happened to computerized inventory?! our saleswoman scratched her head and said our bedroom set might be in! then the manager a sweet elderly lady said the same thing! than a warehouse guy drinking a coke walks up and said exactly the same thing! ""it might be in""! this went on for a half hour and we thought they were pulling a joke on me and my husband, but it was for real! how is this possible?!

Pros: staff will keep you in stitches

Cons: they guess at when and if furniture might be in stock

.

we had a good experience here. the staff was very down to earth. you felt like you were at a crawfish boil in aunt thelmas back yard. it was very stress free. we browsed for two hours and werent harrassed by an approching salesman even once! they were all at the desk having a meeting and allowed you to shop in peace. the selection wasnt great but the prices were almost as low as frankie and johnies. it was kind of self serve, and the salesman we waved dwon told us it was a simple operation that didnt even need a manager. too much emphasis is put on a physical appearance and atmoshere. if you have a big building ,you can just drop down random furniture and let people find stuff like a scavenger hunt. very unpretentious. one saleswoman was wearing flip flops! fun place for sure

1
★★☆☆☆

we had a good experience here. the staff was very down to earth. you felt like you were at a crawfish boil in aunt thelmas back yard. it was very stress free. we browsed for two hours and werent harrassed by an approching salesman even once! they were all at the desk having a meeting and allowed you to shop in peace. the selection wasnt great but the prices were almost as low as frankie and johnies. it was kind of self serve, and the salesman we waved dwon told us it was a simple operation that didnt even need a manager. too much emphasis is put on a physical appearance and atmoshere. if you have a big building ,you can just drop down random furniture and let people find stuff like a scavenger hunt. very unpretentious. one saleswoman was wearing flip flops! fun place for sure

Pros: layed back atmosphere. employees were having fun

Cons: wish they were open later

.

disappointed in a word. terrible service, and overpriced flimsy furniture. no name brands. just low grade ashley. they supply trailerparks, fishing camps and section 8 housing period. nobody knew anything. i mean it.

0
★☆☆☆☆

disappointed in a word. terrible service, and overpriced flimsy furniture. no name brands. just low grade ashley. they supply trailerparks, fishing camps and section 8 housing period. nobody knew anything. i mean it.

Pros: furniture mart was right across the highway

Cons: no air conditioner, stunk like possum funk, rude loud woman

.

We had always heard the jingle from grandpa: st. germains gonna treat you right, the quality always exceeds the price. did we have another thing coming! the furniture was overpriced particle board and low grade microfiber. the price far exceeded the quality, and they treated us like s&^%! the saleswoman was ignorant and loud. the person claiming to be the manager couldnt even knock a few dollars off of a clearly stained floor model. we now shop across the street at furniture mart, a place that does treat the customer right and gives great quality. Clyde

0
★☆☆☆☆

We had always heard the jingle from grandpa: st. germains gonna treat you right, the quality always exceeds the price. did we have another thing coming! the furniture was overpriced particle board and low grade microfiber. the price far exceeded the quality, and they treated us like s&^%! the saleswoman was ignorant and loud. the person claiming to be the manager couldnt even knock a few dollars off of a clearly stained floor model. we now shop across the street at furniture mart, a place that does treat the customer right and gives great quality. Clyde

Pros: we learned where not to shop for furniture

Cons: st. germains

.

Absolutely horrible shopping here! The woamn in the window rtaking our money currsed out my wife and the salesman. we wanted to speak to a manager, but they sent over some older heavy woman to apologize and she said she couldnt do anything because the woman was a sister in law! we dont need to be cursed out when we are giving somebody our hard earned cash for furniture. we will shop at rooms to go or anywhere else from now on. St. Elsewhere!!!!!

0
★☆☆☆☆

Absolutely horrible shopping here! The woamn in the window rtaking our money currsed out my wife and the salesman. we wanted to speak to a manager, but they sent over some older heavy woman to apologize and she said she couldnt do anything because the woman was a sister in law! we dont need to be cursed out when we are giving somebody our hard earned cash for furniture. we will shop at rooms to go or anywhere else from now on. St. Elsewhere!!!!!

Pros: It smells clean when you walk back outside

Cons: terrible staff and stench in building.

.

We waited 4 months for a dining room set that this idiot manager[Pat], had said was in stock. when they delivered it, it was the wrong set AND 3 of the chairs had broken legs. they sent out a tech who tried to ""color"" the chairs legs with a marks-a-lot after we agreed to keep the set because now they said the original set was no longer being made! the owner said that he ""thought"" there were three in his warehouse, possibly to cover for his idiot manager. terrible experience. the place is filthy and looks like a garage with furniture piled up randomly. some fat guy with a gray beard was cursing on the phone in a shrill voice. we will never go back!!!!!

0
★☆☆☆☆

We waited 4 months for a dining room set that this idiot manager[Pat], had said was in stock. when they delivered it, it was the wrong set AND 3 of the chairs had broken legs. they sent out a tech who tried to ""color"" the chairs legs with a marks-a-lot after we agreed to keep the set because now they said the original set was no longer being made! the owner said that he ""thought"" there were three in his warehouse, possibly to cover for his idiot manager. terrible experience. the place is filthy and looks like a garage with furniture piled up randomly. some fat guy with a gray beard was cursing on the phone in a shrill voice. we will never go back!!!!!

Pros: Cant think of even one!

Cons: owner who doesnt even know his own stock, unhelpful staff, old guy with beard cursing...

 

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