Computer Geeks

★★★☆☆
Let your computer problems be my problem! CALL 504-324-8762
  • 4409 Magazine St

    New Orleans, LA 70115

    Map & Directions
  • 504-324-8762

Computer & Internet Services

Computer & Internet Services
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I had to use computer geeks to wipe my computer from the virus XP security 2012, saw that there were infos on the net to do that, but to be on the safe side i went to Comp Geeks. Without even looking at the computer they started suggesting i just reinstall windows, thanks for the time consuming advice, and asked 185 dollars to do that, as i insisted on first trying to just wipe the virus, they agree to do it for 75 $ on top of the 35$ diagnostic fee. (i told them the name of the virus but anyway).
When they returned the computer, they said it was clear of the virus, but that windows was damaged and i would have to reinstall it anyway, my computer was able to access my email box and surf the net, but i should wait to long to reinstall windows.
the missing program for windows to run properly was rundll32.exe. It took me exactly one hour by surfing the net to find a very easy way to just reinstall the missing link. So, either I AM the computer GEEK, or these guy are just plain incompetent (which i doubted), or more damaging to them, LAZY. So i would strongly discourage anyone to go there or encourage the so called geeks to actually found solutions that are in the best interest of their client.

0
★☆☆☆☆

I had to use computer geeks to wipe my computer from the virus XP security 2012, saw that there were infos on the net to do that, but to be on the safe side i went to Comp Geeks. Without even looking at the computer they started suggesting i just reinstall windows, thanks for the time consuming advice, and asked 185 dollars to do that, as i insisted on first trying to just wipe the virus, they agree to do it for 75 $ on top of the 35$ diagnostic fee. (i told them the name of the virus but anyway).
When they returned the computer, they said it was clear of the virus, but that windows was damaged and i would have to reinstall it anyway, my computer was able to access my email box and surf the net, but i should wait to long to reinstall windows.
the missing program for windows to run properly was rundll32.exe. It took me exactly one hour by surfing the net to find a very easy way to just reinstall the missing link. So, either I AM the computer GEEK, or these guy are just plain incompetent (which i doubted), or more damaging to them, LAZY. So i would strongly discourage anyone to go there or encourage the so called geeks to actually found solutions that are in the best interest of their client.

.

I had to use computer geeks to wipe my computer from the virus XP security 2012, saw that there were infos on the net to do that, but to be on the safe side i went to Comp Geeks. Without even looking at the computer they started suggesting i just reinstall windows, thanks for the time consuming advice, and asked 185 dollars to do that, as i insisted on first trying to just wipe the virus, they agree to do it for 75 $ on top of the 35$ diagnostic fee. (i told them the name of the virus but anyway).

When they returned the computer, they said it was clear of the virus, but that windows was damaged and i would have to reinstall it anyway, my computer was able to access my email box and surf the net, but i should wait to long to reinstall windows.

the missing program for windows to run properly was rundll32.exe. It took me exactly one hour by surfing the net to find a very easy way to just reinstall the missing link. So, either I AM the computer GEEK, or these guy are just plain incompetent (which i doubted), or more damaging to them, LAZY. So i would strongly discourage anyone to go there or encourage the so called geeks to actually found solutions that are in the best interest of their client.

1
★☆☆☆☆

I had to use computer geeks to wipe my computer from the virus XP security 2012, saw that there were infos on the net to do that, but to be on the safe side i went to Comp Geeks. Without even looking at the computer they started suggesting i just reinstall windows, thanks for the time consuming advice, and asked 185 dollars to do that, as i insisted on first trying to just wipe the virus, they agree to do it for 75 $ on top of the 35$ diagnostic fee. (i told them the name of the virus but anyway).

When they returned the computer, they said it was clear of the virus, but that windows was damaged and i would have to reinstall it anyway, my computer was able to access my email box and surf the net, but i should wait to long to reinstall windows.

the missing program for windows to run properly was rundll32.exe. It took me exactly one hour by surfing the net to find a very easy way to just reinstall the missing link. So, either I AM the computer GEEK, or these guy are just plain incompetent (which i doubted), or more damaging to them, LAZY. So i would strongly discourage anyone to go there or encourage the so called geeks to actually found solutions that are in the best interest of their client.

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I have used them in the past, and they were great. HOWEVER, I am really upset about my last experience. My computer suddenly died, so brought to CG to fix the problem, which they indicated was the power supply. They installed a new power supply, but didn't bother to check to see if Windows could load, which I had told them was also a problem. So I get computer home, and the power supply works but Windows is corrupted and won't load. So I had to bring it all the way back and they charged me AGAIN just to reload Windows, even though they acknowledged that they didn't even bother to check if Windows worked. THEN they failed to return my keyboard and mouse with my computer tower, and since we didn't notice it right away (my husband picked it up and he didn't remember that they had our keyboard and mouse), they are not reimbursing us or provide us with new keyboard and mouse. Overall POOR Customer Service in my opinion. I will never use or recommend them again.

0
★☆☆☆☆

I have used them in the past, and they were great. HOWEVER, I am really upset about my last experience. My computer suddenly died, so brought to CG to fix the problem, which they indicated was the power supply. They installed a new power supply, but didn't bother to check to see if Windows could load, which I had told them was also a problem. So I get computer home, and the power supply works but Windows is corrupted and won't load. So I had to bring it all the way back and they charged me AGAIN just to reload Windows, even though they acknowledged that they didn't even bother to check if Windows worked. THEN they failed to return my keyboard and mouse with my computer tower, and since we didn't notice it right away (my husband picked it up and he didn't remember that they had our keyboard and mouse), they are not reimbursing us or provide us with new keyboard and mouse. Overall POOR Customer Service in my opinion. I will never use or recommend them again.

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I can not say enough about these guys. Quick service, fair and honest and a great price. I took my computer to several places before I gave them a try. I spent alot of money trying to get the problem solved and I honestly feel as if the other places uptown ripped me off. The Geeks quickly told me what was causing the problem ( A bad hard drive) and all I can say is finaly my computer works beautifully, better than it did when it was new.\r
Gotta go and see these guys you wont regret it.

2
★★★★★

I can not say enough about these guys. Quick service, fair and honest and a great price. I took my computer to several places before I gave them a try. I spent alot of money trying to get the problem solved and I honestly feel as if the other places uptown ripped me off. The Geeks quickly told me what was causing the problem ( A bad hard drive) and all I can say is finaly my computer works beautifully, better than it did when it was new.\r
Gotta go and see these guys you wont regret it.

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There is no other place to take your computer to period!!!
Brian and oaren are the nicest guys you will ever meet. Great service, awesome advise, fair prices and the shop actually looks like a computer shop. I always look forward to taking any issues I have to this shop. I always learn something new and I always have a good time hanging out with the guys there. I HIGHLY RECOMEND GOING TO THE COMPUTER GEEKS.

5
★★★★★

There is no other place to take your computer to period!!!
Brian and oaren are the nicest guys you will ever meet. Great service, awesome advise, fair prices and the shop actually looks like a computer shop. I always look forward to taking any issues I have to this shop. I always learn something new and I always have a good time hanging out with the guys there. I HIGHLY RECOMEND GOING TO THE COMPUTER GEEKS.

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I really enjoyed the service I received at the computer geeks.
They have great prices and are quick to tell you if your computer needs to be replaced or repaired. I wish I listened to them. I owned an older computer and was told by Brian that it was going out. So I took it to another computer shop uptown where they assured me that they fixed it and a week later the computer died. when I brought it back they wanted to charge me again. I should have listened and I wouldn't be out of all that money. I wont make that mistake again.

5
★★★★★

I really enjoyed the service I received at the computer geeks.
They have great prices and are quick to tell you if your computer needs to be replaced or repaired. I wish I listened to them. I owned an older computer and was told by Brian that it was going out. So I took it to another computer shop uptown where they assured me that they fixed it and a week later the computer died. when I brought it back they wanted to charge me again. I should have listened and I wouldn't be out of all that money. I wont make that mistake again.

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1 out of 1 people found this review helpful.

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Brian (owner) is highly qualified and provides fast friendly service at an extremely reasonable price. For the repair I needed I had been quoted no less than $70 (some...like Geek Squad...were going to charge that much just to look at it). These guys only charge $35 to diagnose, and if it's a quick fix (as mine was) you walk out of there for the same price. He is not trying to up-charge or get one over on you in your time of computer need. I highly recommend that you go to this place for any help with your computer...you will not be disappointed. I will never go anywhere else in New Orleans. Even if you don't live close to uptown, it is worth the trip for the money you will save and the piece of mind.

2
★★★★★

Brian (owner) is highly qualified and provides fast friendly service at an extremely reasonable price. For the repair I needed I had been quoted no less than $70 (some...like Geek Squad...were going to charge that much just to look at it). These guys only charge $35 to diagnose, and if it's a quick fix (as mine was) you walk out of there for the same price. He is not trying to up-charge or get one over on you in your time of computer need. I highly recommend that you go to this place for any help with your computer...you will not be disappointed. I will never go anywhere else in New Orleans. Even if you don't live close to uptown, it is worth the trip for the money you will save and the piece of mind.

Pros: Quick and friendly

Cons: I can't think of a single con!

 

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