Cocina

★☆☆☆☆

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Superior Grill

3636 Saint Charles Ave New Orleans, LA

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Taqueros Y Coyoacan

1432 Saint Charles New Orleans, LA

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I use to order from Si Senor a LOT when I worked my overnight shifts about a year ago (it was one of the few places that stayed open late night for us "night owls"). Everything was always good and consistent.I recently ordered and let me just say this for emphasis; I'm seven months pregnant and had the wildest craving for quesadillas. I added shrimp to my spinach quesadillas (for an additional fee of course), and I ordered a few order things (for co-workers) that totaled 32$ (I gave the driver 40$ for this delivery). Once I sat to eat dinner I realized that I did not have the shrimp that I paid additional for and my quesadillas were OVERLY filled with minced garlic a few spinach leaves and mixed cheeses (not like what I was use to, and had grown accustomed to). I phoned Don (order taker and cook) and told him of my dilemma. I was told that I can receive 5.00 off my next order due to his "screw up". I asked Don what I was suppose to do tonight as I was hungry and He stated the driver wouldn't come back, even though I tipped him 8$. Dom went on to say that I could call in anytime using his name and I could receive the 5$ off , I asked Don to emphasize with me "I was seven months pregnant, and that I was hungry, and looking forward to the spinach/shrimp quesadillas". Don stated that he could bring me a "hand full of shrimp" when he got off from work. When told it wasn't just the absent shrimp (although major) but the heavy garlic, and lack thereof of the spinach. Also, that I would have had to wait until he got off, by then I'm sure my food would have been cold, and would have to be re-warmed. I told Don, "thanks, but no thanks", and again he stated that whenever I wanted to order again, mention his name for 5$ off.

1
★☆☆☆☆

I use to order from Si Senor a LOT when I worked my overnight shifts about a year ago (it was one of the few places that stayed open late night for us "night owls"). Everything was always good and consistent.I recently ordered and let me just say this for emphasis; I'm seven months pregnant and had the wildest craving for quesadillas. I added shrimp to my spinach quesadillas (for an additional fee of course), and I ordered a few order things (for co-workers) that totaled 32$ (I gave the driver 40$ for this delivery). Once I sat to eat dinner I realized that I did not have the shrimp that I paid additional for and my quesadillas were OVERLY filled with minced garlic a few spinach leaves and mixed cheeses (not like what I was use to, and had grown accustomed to). I phoned Don (order taker and cook) and told him of my dilemma. I was told that I can receive 5.00 off my next order due to his "screw up". I asked Don what I was suppose to do tonight as I was hungry and He stated the driver wouldn't come back, even though I tipped him 8$. Dom went on to say that I could call in anytime using his name and I could receive the 5$ off , I asked Don to emphasize with me "I was seven months pregnant, and that I was hungry, and looking forward to the spinach/shrimp quesadillas". Don stated that he could bring me a "hand full of shrimp" when he got off from work. When told it wasn't just the absent shrimp (although major) but the heavy garlic, and lack thereof of the spinach. Also, that I would have had to wait until he got off, by then I'm sure my food would have been cold, and would have to be re-warmed. I told Don, "thanks, but no thanks", and again he stated that whenever I wanted to order again, mention his name for 5$ off.

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i order a delivery from there... they got my order wrong so i called back and the manager told me it was my problem and then hung up in my face. i work in a hotel and we send some of our guest there but i wont even send an enemy there.

0
★☆☆☆☆

i order a delivery from there... they got my order wrong so i called back and the manager told me it was my problem and then hung up in my face. i work in a hotel and we send some of our guest there but i wont even send an enemy there.

Pros: no pro

Cons: customer service always get orders wrong

 

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