Ray Stovall Plumbing

I love Ray Stovall plumbing they helped me I have been using them for 2 years. and the people below be are stupid because if you have ahs you have to pay the service fee of 55 dollars that has nothign to do with RSP so ya'll are effing idiots. Oh and bout thedouble service fee they alway read a disclaimer that says if you are not there between the hours of your time then you will be charged a double service fee. So Dericck you are wrong.

Posted 07/18/09 | Report Abuse

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I am disappointed in Ray Stovall's ethics toward their customers. Not only did they charge us for services not rendered but they are deceptive. They charged us $55 through American Home Shield stating they came to our house and no one was home. When the appointment was made for them to service our hot water heater, they never disclose to us that we had to cancel ahead of time or we would be charged the $55 fee. Even after we inform them our work schedule and what was convenient to us, they still came to our house and charged the fee. However, if they came to our house, no note or payment slip was left on our door as proof of arrival/departure.They do not accommodate their schedule for their client. They even made charges to American Home Shield for services that were not rendered. They quoted us a price around $289 to install a new water heater and 3 new hoses. However, when I went to Lowe's and spoke to technician, he informed me that the process to install the 3 new hoses was a simple as attaching a water hose to a faucet. The time frame, from which all of these issues took place, was from April 28 to June 3. RIDICULOUS!!! I definitely would not recommend doing business with this company!

Posted 06/22/09 | Report Abuse

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The worst service ever. Never completed job even six months later. Refused to speak about job on the phone. Very unprofessional. Use at your own risk!

Posted 01/31/09 | Report Abuse

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