Center Point Energy Inc

★★★★★
Always There.®
  • 1111 Louisiana St

    Houston, TX 77002

    Map & Directions
  • 713-207-1111

About Center Point Energy Inc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Communications & Utilities

Communications & Utilities
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I t is difficult to get any customer service when your "lack of" customer service rep can't articulate a coherent sentence to save their lives. Solution:Ask to speak to a supervisor. BUZZZZZZZZ wrong answer. The supervisor is more

3
★★★★★

I t is difficult to get any customer service when your "lack of" customer service rep can't articulate a coherent sentence to save their lives. Solution:Ask to speak to a supervisor. BUZZZZZZZZ wrong answer. The supervisor is more

Pros: Can't think of a one

Cons: Lousy customer service, bonheaded reps

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After holding for over 60 min (amount of time show on my mobile phone), I finally had to hang up. I am moving out of Houston and want to have my utilities disconnected. They have a message saying this was a busy day. If they are aware of

3
★★★★★

After holding for over 60 min (amount of time show on my mobile phone), I finally had to hang up. I am moving out of Houston and want to have my utilities disconnected. They have a message saying this was a busy day. If they are aware of

Cons: Cannot reach Center Point to disconnect service

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I had a problem where I suddenly stopped getting gas. The rep, Chastity, was SO rude when I called and acted like I was an idiot and just needed to re-light the pilot on my stove, water heater and heat. She wouldn't send anyone out to

3
★★★★★

I had a problem where I suddenly stopped getting gas. The rep, Chastity, was SO rude when I called and acted like I was an idiot and just needed to re-light the pilot on my stove, water heater and heat. She wouldn't send anyone out to

Pros: You need gas and they have it!

Cons: They have gas and don't give it to you when you need it despite the fact that you have paid all your bills!

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I am so sick and tired of utility companies holding customers hostage! I needed a live human being that can speak fluent and clear English to help me with an issue on my account. I attempt to call several times one day only to get a

3
★★★★★

I am so sick and tired of utility companies holding customers hostage! I needed a live human being that can speak fluent and clear English to help me with an issue on my account. I attempt to call several times one day only to get a

Pros: Product always available

Cons: Below average customer service

 

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