Tom Williams Lexus

★★★☆☆
  • 1001 Tom Williams Way

    Birmingham, AL 35210

    Map & Directions
  • 205-252-5000

About Tom Williams Lexus

Categories
Hours
Mon-Fri 8am-5pm

Automotive

Automotive
More choices in Birmingham:
Resultset_next

Edwards Chevrolet-280

5499 Highway 280 Birmingham, AL

Resultset_next

Edwards Chevrolet

1400 3rd Ave N 1400 Birmingham, AL

3.2041 49
Hi! Sign in to let us know how Tom Williams Lexus was?
Write a Review
.

The service was excellent.

1
★★★☆☆

The service was excellent.

.

Best service ever!

1
★★★☆☆

Best service ever!

.

I had Ron as my service advisor and he was absolutely perfect!! He was so nice and caring and super friendly!! I will recommend him to everyone I know that has to come there. Thank you Ron!!

1
★★★☆☆

I had Ron as my service advisor and he was absolutely perfect!! He was so nice and caring and super friendly!! I will recommend him to everyone I know that has to come there. Thank you Ron!!

.

Excellent service and attention to detail!\r

1
★★★☆☆

Excellent service and attention to detail!\r

.

Excellent service as always\r

1
★★★☆☆

Excellent service as always\r

.

great service advisor!

1
★★★☆☆

great service advisor!

.

Charlotte is amazing!

1
★★★☆☆

Charlotte is amazing!

.

Excellent service, thanks!

1
★★★☆☆

Excellent service, thanks!

.

best ever

1
★★★☆☆

best ever

.

excellent service always

1
★★★☆☆

excellent service always

.

We love our treat at your dealership

1
★★★☆☆

We love our treat at your dealership

.

This was the absolute worst car buying experience I've ever had! I called about a used car they had listed online. The car was available so we drove 1 hr & 1/2 to the dealership on a Friday night. After test driving the car, we loved the

1
★★★☆☆

This was the absolute worst car buying experience I've ever had! I called about a used car they had listed online. The car was available so we drove 1 hr & 1/2 to the dealership on a Friday night. After test driving the car, we loved the

.

GREAT SERVICE, GREAT PEOPLE!!

1
★★★☆☆

GREAT SERVICE, GREAT PEOPLE!!

.

Charlotte Haynes in the Birmingham, AL is the best advisor. She has a pleasant smile on her face all the time and kind words to say each visit. It is truly because of her that I continue to service my car at Tom Williams Lexus.

1
★★★☆☆

Charlotte Haynes in the Birmingham, AL is the best advisor. She has a pleasant smile on her face all the time and kind words to say each visit. It is truly because of her that I continue to service my car at Tom Williams Lexus.

.

I had an extremely positive experience working with Bernard Remke. My new Lexus was in perfect condition and Bernard did an awsome job going over all the features in detail. Excellent service and exceeded expectations.

1
★★★☆☆

I had an extremely positive experience working with Bernard Remke. My new Lexus was in perfect condition and Bernard did an awsome job going over all the features in detail. Excellent service and exceeded expectations.

.

Sharon was a delight. Felt good to be back in her wonderful hands and the greatest service department at Tom Williams Lexus.\r
New tires, brakes, timing belt, major maint, fluids, etc. My 2005 ls430 feels and runs just like the day I

1
★★★☆☆

Sharon was a delight. Felt good to be back in her wonderful hands and the greatest service department at Tom Williams Lexus.\r
New tires, brakes, timing belt, major maint, fluids, etc. My 2005 ls430 feels and runs just like the day I

.

Thanks to everyone for making my service experience effecient and I can say I am more than satisfied with the whole experience.

1
★★★☆☆

Thanks to everyone for making my service experience effecient and I can say I am more than satisfied with the whole experience.

.

Tom Zeck did a great job. I am a repeat customer.

1
★★★☆☆

Tom Zeck did a great job. I am a repeat customer.

.

Service was excellent as always from the time I drive in the polite young men waiting to take the car to my wonder service manager Charlotte Haynes to mechanics. Thank you

1
★★★☆☆

Service was excellent as always from the time I drive in the polite young men waiting to take the car to my wonder service manager Charlotte Haynes to mechanics. Thank you

.

I've been doing business at Tom Williams Lexus a long time now. They have never let me down. Great staff... Service here has been excellent. I love the free car washes and the coffee bar here is outstanding. Nice friendly environment. I

1
★★★☆☆

I've been doing business at Tom Williams Lexus a long time now. They have never let me down. Great staff... Service here has been excellent. I love the free car washes and the coffee bar here is outstanding. Nice friendly environment. I

.

Bill Cowan, my service consultant at Tom Williams Lexus, and all other staff members with whom I have had contact, have been friendly, helpful, efficient, and thorough. My entire experience with Tom Williams Lexus, beginning with Robert

1
★★★☆☆

Bill Cowan, my service consultant at Tom Williams Lexus, and all other staff members with whom I have had contact, have been friendly, helpful, efficient, and thorough. My entire experience with Tom Williams Lexus, beginning with Robert

.

I was extremely pleased with my prompt and courteous service as always with Bill Cowan in the service department at Tom Williams Lexus.

1
★★★☆☆

I was extremely pleased with my prompt and courteous service as always with Bill Cowan in the service department at Tom Williams Lexus.

.

My entire experience was the best I have had. Salesman (Rob Erwin) was always couteous, friendly, understanding of my needs. no pressure He met with me several times before I committed and the automobile is truly my dream car & look

1
★★★☆☆

My entire experience was the best I have had. Salesman (Rob Erwin) was always couteous, friendly, understanding of my needs. no pressure He met with me several times before I committed and the automobile is truly my dream car & look

.

I like being able to schedule the service online. They are prompt and professional and efficient. It is a great car and they are a very good dealership.

1
★★★☆☆

I like being able to schedule the service online. They are prompt and professional and efficient. It is a great car and they are a very good dealership.

.

Thank you Craig Curlette, Lindsey Lawson, Bernard Remke, Chris Jones & Tom Williams Lexus for your commitment to providing highest level of professional services and delivering the Lexus that we were looking for! We look forward to

1
★★★☆☆

Thank you Craig Curlette, Lindsey Lawson, Bernard Remke, Chris Jones & Tom Williams Lexus for your commitment to providing highest level of professional services and delivering the Lexus that we were looking for! We look forward to

.

Very nice and very helpful

1
★★★☆☆

Very nice and very helpful

.

Excellent service

1
★★★☆☆

Excellent service

.

The service and the way that I am treated are always excellent. This dealership is the standard against which other dealers should be measured.

1
★★★☆☆

The service and the way that I am treated are always excellent. This dealership is the standard against which other dealers should be measured.

.

Thanks to Bill Cowan and everyone for making my service experience efficient and I can say I am more than satisfied with the whole experience.

1
★★★☆☆

Thanks to Bill Cowan and everyone for making my service experience efficient and I can say I am more than satisfied with the whole experience.

.

Excellent service

1
★★★☆☆

Excellent service

.

Very happy with service

1
★★★☆☆

Very happy with service

.

They make it so easy to get service for my car. Every time I'm surprised at the great experience. My service manager is Charlotte and she is wonderful.

1
★★★☆☆

They make it so easy to get service for my car. Every time I'm surprised at the great experience. My service manager is Charlotte and she is wonderful.

.

My service was great like always.

1
★★★☆☆

My service was great like always.

.

Rob Erwin is an exceptional sales consultant. I really believe he cares about me and my satisfaction with the vehicle.

1
★★★☆☆

Rob Erwin is an exceptional sales consultant. I really believe he cares about me and my satisfaction with the vehicle.

.

This is my third Lexus purchase at this dealership. they have a outstanding team that is easy to work with.

1
★★★☆☆

This is my third Lexus purchase at this dealership. they have a outstanding team that is easy to work with.

.

Bill Cowan was very courteous and helpful when we had to have our car towed into the dealership after my wife hit a log on I 459. Even though it was not a scheduled service they got right on it and the car was ready the same day. Great

1
★★★☆☆

Bill Cowan was very courteous and helpful when we had to have our car towed into the dealership after my wife hit a log on I 459. Even though it was not a scheduled service they got right on it and the car was ready the same day. Great

.

Joe Zeck was my salesperson and he was truly outstanding and also Reginal Palmer was truly outstanding.

1
★★★☆☆

Joe Zeck was my salesperson and he was truly outstanding and also Reginal Palmer was truly outstanding.

.

Excellent experience. Quality product. Professional dealership with competent, attentive personnel. Have driven Acura's for two decades. Great vehicles, but they've lost their way on styling.\r

1
★★★☆☆

Excellent experience. Quality product. Professional dealership with competent, attentive personnel. Have driven Acura's for two decades. Great vehicles, but they've lost their way on styling.\r

.

I would recommend this dealership because of the interest of the sales man and his effort to work around my schedule.

1
★★★☆☆

I would recommend this dealership because of the interest of the sales man and his effort to work around my schedule.

.

I have to say that Bill Cowen is really the very best service person I have ever dealt with. He always makes me feel like I am family, and never like he is trying to sell me on anything. He is always available to answer a question, and

1
★★★☆☆

I have to say that Bill Cowen is really the very best service person I have ever dealt with. He always makes me feel like I am family, and never like he is trying to sell me on anything. He is always available to answer a question, and

.

Vincent was a great help. Extremely professional and friendly. Got us in and out in a timely manner and went out of his way to show me exactly what was wrong with my car. Thanks!

1
★★★☆☆

Vincent was a great help. Extremely professional and friendly. Got us in and out in a timely manner and went out of his way to show me exactly what was wrong with my car. Thanks!

.

Bill Cowan, my service consultant at Tom Williams Lexus, and all other staff members with whom I have had contact, have been friendly, helpful, efficient and thorough. My entire experience with Tom Williams Lexus, beginning with Robert

1
★★★☆☆

Bill Cowan, my service consultant at Tom Williams Lexus, and all other staff members with whom I have had contact, have been friendly, helpful, efficient and thorough. My entire experience with Tom Williams Lexus, beginning with Robert

.

Very satisfied with Vincent Hudson, my new service advisor. Was disappointed when I found out that Brandon was gone, but Vincent is also great!! Very helpful and nice. he did exactly what was needed and what he said he would do.......

1
★★★☆☆

Very satisfied with Vincent Hudson, my new service advisor. Was disappointed when I found out that Brandon was gone, but Vincent is also great!! Very helpful and nice. he did exactly what was needed and what he said he would do.......

.

Joe Zeggarelli (sorry spell?) was really a pleasure to work with. I did not come to buy only to take my mother to buy her car. He was patience with my elderly mother and I really appreciate that. He made it easy for me to trade as well.

1
★★★☆☆

Joe Zeggarelli (sorry spell?) was really a pleasure to work with. I did not come to buy only to take my mother to buy her car. He was patience with my elderly mother and I really appreciate that. He made it easy for me to trade as well.

.

Contrary to past experience that buying a car was unpleasant - my Lexus purchase was a very good experience.

2
★★★★★

Contrary to past experience that buying a car was unpleasant - my Lexus purchase was a very good experience.

.

Really appreciated Mr Reimke.

2
★★★★★

Really appreciated Mr Reimke.

.

It was a great experience.

2
★★★★★

It was a great experience.

.

I have to say Bill Cowen is really the very best service person I have ever dealt with. He always makes me feel like I am family, and he never like he is trying to sell me on anything. He is always available to answer a questoin, and

2
★★★★★

I have to say Bill Cowen is really the very best service person I have ever dealt with. He always makes me feel like I am family, and he never like he is trying to sell me on anything. He is always available to answer a questoin, and

.

The service and the way I am treated are always excellent. This dealership is the standard against which other dealerships should be measured.

2
★★★★★

The service and the way I am treated are always excellent. This dealership is the standard against which other dealerships should be measured.

 

Wait, you're the expert.

If you've been to or used Tom Williams Lexus, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review