Tom Williams Bmw & Auto Parts

★★★★★
  • 1000 Tom Williams Way

    Irondale, AL 35210

    Map & Directions
  • 205-252-9512

About Tom Williams Bmw & Auto Parts

Categories
Hours
Hours: Mon - Fri: 9:00 am - 7:30 pm Sat: 9:00 am - 6:00 pm

Automotive

Automotive
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5 68
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Service is great and always gets my car serviced as promised.

3
★★★★★

Service is great and always gets my car serviced as promised.

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Very professional, expediant overall process. Will recomend to others.

3
★★★★★

Very professional, expediant overall process. Will recomend to others.

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I was able to get the car in the same day rather than a week later. Tom Williams BMW was generous and gave me a loaner car in the meantime.

3
★★★★★

I was able to get the car in the same day rather than a week later. Tom Williams BMW was generous and gave me a loaner car in the meantime.

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Everyone was very friendly and it was by far the best experience I have had with an automobile service dept.

3
★★★★★

Everyone was very friendly and it was by far the best experience I have had with an automobile service dept.

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I give them a thumbs up!!! A satisfied customer.

3
★★★★★

I give them a thumbs up!!! A satisfied customer.

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This was my first experience with the service dept. From the initial phone call to make the appointment through the time I picked up my vehicle after service, all the staff were extremely helpful and went out of their way to assist me.

3
★★★★★

This was my first experience with the service dept. From the initial phone call to make the appointment through the time I picked up my vehicle after service, all the staff were extremely helpful and went out of their way to assist me.

.

My sales rep returned all calls and responded to my emails promptly. It does not get better than that.

3
★★★★★

My sales rep returned all calls and responded to my emails promptly. It does not get better than that.

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I received excellent customer service from Tom Williams BMW!

3
★★★★★

I received excellent customer service from Tom Williams BMW!

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Every time we come in for service, their there and ready to greet us with a fresh cup coffee! Service is also great and always gets my car serviced as promised. Thanks

3
★★★★★

Every time we come in for service, their there and ready to greet us with a fresh cup coffee! Service is also great and always gets my car serviced as promised. Thanks

.

The sales representative made all the difference to me. He was honest, up front with the pricing, and everything that he stated was fact and there were no misunderstandings.

3
★★★★★

The sales representative made all the difference to me. He was honest, up front with the pricing, and everything that he stated was fact and there were no misunderstandings.

.

Was very satisfied with my purchase experience.

3
★★★★★

Was very satisfied with my purchase experience.

.

I would highly recommend Tom Williams BMW. I was able to get the car in the same day rather than a week later.

3
★★★★★

I would highly recommend Tom Williams BMW. I was able to get the car in the same day rather than a week later.

.

Let me say that my initial contact with this dealership and its employees (our salesman being Zac) was excellent in all areas.\r

3
★★★★★

Let me say that my initial contact with this dealership and its employees (our salesman being Zac) was excellent in all areas.\r

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I drove one to Barber Motor Vintage. It was great experience..appreciate the opportunity\r

3
★★★★★

I drove one to Barber Motor Vintage. It was great experience..appreciate the opportunity\r

.

Let me start out by saying that my initial contact with this dealership and its employees (our salesman being Zac) was excellent in all areas. We were not disappointed until a week after our BMW was purchased when we had to bring the car

3
★★★★★

Let me start out by saying that my initial contact with this dealership and its employees (our salesman being Zac) was excellent in all areas. We were not disappointed until a week after our BMW was purchased when we had to bring the car

.

After my purchase, I had a few minor issues with the car (non mechnical). James Corlew (GM) was hands on and made sure my problems were resolved. He returned all calls and responded to my emails promptly. It does not get better than that.

3
★★★★★

After my purchase, I had a few minor issues with the car (non mechnical). James Corlew (GM) was hands on and made sure my problems were resolved. He returned all calls and responded to my emails promptly. It does not get better than that.

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Karreem Battles went out of his way to make the experience wonderful. It was a Christmas gift to myself and my first BMW. He literally had me in tears (in a good way and I'm not a crier). He took his time to explain everything pertaining

3
★★★★★

Karreem Battles went out of his way to make the experience wonderful. It was a Christmas gift to myself and my first BMW. He literally had me in tears (in a good way and I'm not a crier). He took his time to explain everything pertaining

.

Jason was very helpful. He listened while we described what we were looking for. When we requested information regarding the vehicle we were interestd in he immediately went in and gave us the car fax and mechanical check that they perform

3
★★★★★

Jason was very helpful. He listened while we described what we were looking for. When we requested information regarding the vehicle we were interestd in he immediately went in and gave us the car fax and mechanical check that they perform

.

Originally came into the dealership on a Friday afternoon six minutes after close. The receptionist greeted us and told us that they were closing, but said it was fine for us to look around and grabbed John for us. He entertained the

3
★★★★★

Originally came into the dealership on a Friday afternoon six minutes after close. The receptionist greeted us and told us that they were closing, but said it was fine for us to look around and grabbed John for us. He entertained the

.

I test drove a BMW and I knew that I would not be satisfied with any other car...

3
★★★★★

I test drove a BMW and I knew that I would not be satisfied with any other car...

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I have always had great service department experience at Tom Williams BMW so deciding to purchase another one was easy. What made it all the better was Jordan working with me through my decision making process and taking his time to

3
★★★★★

I have always had great service department experience at Tom Williams BMW so deciding to purchase another one was easy. What made it all the better was Jordan working with me through my decision making process and taking his time to

.

Jordan Whisenhunt was outstanding! Tina York also. We will be doing business with Jordan again!

3
★★★★★

Jordan Whisenhunt was outstanding! Tina York also. We will be doing business with Jordan again!

.

BMW, as a company, has set expectations in its customer base extremely high. Those expectations were met with the vehicle. I am extremely pleased with it.

3
★★★★★

BMW, as a company, has set expectations in its customer base extremely high. Those expectations were met with the vehicle. I am extremely pleased with it.

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I had a horrible; I mean horrible experience BEFORE coming to Tom Williams BMW. My client advisor made buying a car easy!

3
★★★★★

I had a horrible; I mean horrible experience BEFORE coming to Tom Williams BMW. My client advisor made buying a car easy!

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My first encounter with Tom Williams BMW was for the first oil service on my 2006 325Ci. Spotless check-in area, very courteous sign-in staff. Comfortable waiting area with big screen TV, bottled water, soft drinks and a fancy coffee

3
★★★★★

My first encounter with Tom Williams BMW was for the first oil service on my 2006 325Ci. Spotless check-in area, very courteous sign-in staff. Comfortable waiting area with big screen TV, bottled water, soft drinks and a fancy coffee

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I have already informed 3 friends and a family member as to the top notch experience we received traveling from New Orleans area to purchase the vehicle from Tom Williams Imports. Mr. Jerry McDonald was our salesman and went above and

3
★★★★★

I have already informed 3 friends and a family member as to the top notch experience we received traveling from New Orleans area to purchase the vehicle from Tom Williams Imports. Mr. Jerry McDonald was our salesman and went above and

.

I have purchased from Tom Williams previously and was very satisfied with my purchase experience, that's what brought me back.\r

3
★★★★★

I have purchased from Tom Williams previously and was very satisfied with my purchase experience, that's what brought me back.\r

.

I received excellent customer service at Tom Williams BMW! This was my first experience with the service dept. From the initial phone call to make the appointment through the time I picked up my vehicle after service, all the staff were

3
★★★★★

I received excellent customer service at Tom Williams BMW! This was my first experience with the service dept. From the initial phone call to make the appointment through the time I picked up my vehicle after service, all the staff were

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All of my questions were answered!

3
★★★★★

All of my questions were answered!

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The entire staff at Tom Williams BMW has perfected the customer service experience.

3
★★★★★

The entire staff at Tom Williams BMW has perfected the customer service experience.

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The whole service staff at Tom Williams BMW is great.

3
★★★★★

The whole service staff at Tom Williams BMW is great.

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I am about to purchase another BMW from Tom Williams and the service staff is one of the main reasons!

3
★★★★★

I am about to purchase another BMW from Tom Williams and the service staff is one of the main reasons!

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I thought the client advisor was a wonderful salesperson to work with, very precise and knowledgeable!

3
★★★★★

I thought the client advisor was a wonderful salesperson to work with, very precise and knowledgeable!

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I am sold on BMW for life and my client advisor will always get my business!\r

3
★★★★★

I am sold on BMW for life and my client advisor will always get my business!\r

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Your client advisor was great. Very helpful and patient.

3
★★★★★

Your client advisor was great. Very helpful and patient.

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I will buy from Tom Williams BMW in the future.

3
★★★★★

I will buy from Tom Williams BMW in the future.

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The entire staff at Tom Williams BMW exceeded my expectations.

3
★★★★★

The entire staff at Tom Williams BMW exceeded my expectations.

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Your client advisor is a wonderful representative and a great asset to your dealership.

3
★★★★★

Your client advisor is a wonderful representative and a great asset to your dealership.

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I wish your client adviser could be at every car dealership so people could have an enjoyable car buying experience.

3
★★★★★

I wish your client adviser could be at every car dealership so people could have an enjoyable car buying experience.

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The entire team was exceptional!

3
★★★★★

The entire team was exceptional!

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Ill never go anywhere else other than Tom Williams BMW

3
★★★★★

Ill never go anywhere else other than Tom Williams BMW

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There wasnt a question your client adviser couldnt answer and there wasnt anything he didnt do to try to make things better.

3
★★★★★

There wasnt a question your client adviser couldnt answer and there wasnt anything he didnt do to try to make things better.

.

Your client adviser was the best I have ever purchased a vehicle from

3
★★★★★

Your client adviser was the best I have ever purchased a vehicle from

.

Best BMW customer service I have ever experienced

3
★★★★★

Best BMW customer service I have ever experienced

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As a single female, it wasnt the first thing on my list to come into the dealership by myself. But, I did not feel like I was being talked down upon or strung along. Everything was explained in depth and your client adviser went the extra

3
★★★★★

As a single female, it wasnt the first thing on my list to come into the dealership by myself. But, I did not feel like I was being talked down upon or strung along. Everything was explained in depth and your client adviser went the extra

.

Every time I go in for service at TWBMW my vehicle is ready quicker than expected. This is an excellent service dept.

2
★★★★★

Every time I go in for service at TWBMW my vehicle is ready quicker than expected. This is an excellent service dept.

.

The service advisors at TWBMW always cater to my needs! I won??t take my BMW anywhere else.

2
★★★★★

The service advisors at TWBMW always cater to my needs! I won??t take my BMW anywhere else.

.

I do not even need to receive an email telling me my vehicle is ready because my service advisor always personally calls me with updates about my vehicle. I appreciate being able to work with TWBMW because the staff there is always so helpful! I do want to keep my vehicle for a long time and TWBMW seems sincerely interested in helping me keep the car maintained and working well!

2
★★★★★

I do not even need to receive an email telling me my vehicle is ready because my service advisor always personally calls me with updates about my vehicle. I appreciate being able to work with TWBMW because the staff there is always so helpful! I do want to keep my vehicle for a long time and TWBMW seems sincerely interested in helping me keep the car maintained and working well!

.

- My sales advisor and other personnel at Tom Williams BMW presented an experience that knocked my socks off. I truly had not thought about a BMW until a coworker who is a close friend suggested that I look at one and gave me the name of a sales advisor at TWBMW. Up to that point I had looked at a lot of other brands in a variety of price ranges and had decided to purchase a new car in the fall. Another friend I was talking to said ??Why don??t you buy a new car now instead of waiting?? That was the kick that I needed. I called a client advisor at TWBMW and gave him the specifics of what I was looking for. Colors, options, and the fact that I wanted to purchase my vehicle the very next day. I spent a lot of time studying up on the BMW 3 series. When I got to TWBMW the next morning, the advisor had pulled cars that met my specs and it was easy to choose the right car for me. I was WOWED by the way Tom Williams presents the purchased vehicle to the buyer after all the paperwork had been done. The four wall glass room, sign with my name on it, and the unveiling made me feel very special. I felt I had become part of a very exclusive club. I have had my 328i for exactly two weeks and I have learned a lot about BMW and how special it is. Knowing BMW includes a 4-year maintenance is terrific, but knowing my car will notify me when it needs maintenance is even better. I can go on and on and already have to friends and coworkers about my new car. I had never thought of purchasing a BMW previously. Wish I had done this years ago. The BMW ??joy in driving? theme is certainly on the mark. It is fun to drive again and I do take the long way home now.

2
★★★★★

- My sales advisor and other personnel at Tom Williams BMW presented an experience that knocked my socks off. I truly had not thought about a BMW until a coworker who is a close friend suggested that I look at one and gave me the name of a sales advisor at TWBMW. Up to that point I had looked at a lot of other brands in a variety of price ranges and had decided to purchase a new car in the fall. Another friend I was talking to said ??Why don??t you buy a new car now instead of waiting?? That was the kick that I needed. I called a client advisor at TWBMW and gave him the specifics of what I was looking for. Colors, options, and the fact that I wanted to purchase my vehicle the very next day. I spent a lot of time studying up on the BMW 3 series. When I got to TWBMW the next morning, the advisor had pulled cars that met my specs and it was easy to choose the right car for me. I was WOWED by the way Tom Williams presents the purchased vehicle to the buyer after all the paperwork had been done. The four wall glass room, sign with my name on it, and the unveiling made me feel very special. I felt I had become part of a very exclusive club. I have had my 328i for exactly two weeks and I have learned a lot about BMW and how special it is. Knowing BMW includes a 4-year maintenance is terrific, but knowing my car will notify me when it needs maintenance is even better. I can go on and on and already have to friends and coworkers about my new car. I had never thought of purchasing a BMW previously. Wish I had done this years ago. The BMW ??joy in driving? theme is certainly on the mark. It is fun to drive again and I do take the long way home now.

.

The service advisors at TWBMW go above and beyond- always providing top notch customer service. Outstanding experience!!!

2
★★★★★

The service advisors at TWBMW go above and beyond- always providing top notch customer service. Outstanding experience!!!

 

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