Pop-A-Lock

★★★★☆
  • 130 Wildwood Pkwy Ste 108 Ste 108-301

    Birmingham, AL 35209

    Map & Directions
  • 205-251-7171

About Pop-A-Lock

Categories
Hours
Mon. - Sun. 24 Hours
3.8 5
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I called through my car insurance roadside assistance program and was set up with Pop-A-Lock. I was told someone would be there in 30 minutes or less when I had locked my keys as well as my purse with my cell phone and wallet in my car. I was stranded! Two full hours later the man finally showed up. He said they were short handed and overloaded so I could understand, I guess but two hours? It took him less than a minute to get in my car after a 2 hour wait. At least my insurance paid for it.

3
★★★☆☆

I called through my car insurance roadside assistance program and was set up with Pop-A-Lock. I was told someone would be there in 30 minutes or less when I had locked my keys as well as my purse with my cell phone and wallet in my car. I was stranded! Two full hours later the man finally showed up. He said they were short handed and overloaded so I could understand, I guess but two hours? It took him less than a minute to get in my car after a 2 hour wait. At least my insurance paid for it.

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My first experience with this business today was very unprofessional and unsatisfying. Their website advertises "24/7 locksmith, rain or shine, day or night". That turned out to be a lie. I called on a Sunday afternoon around 2 pm and asked about the pricing for a new motorcycle key because I lost mine and needed a new one. The woman told me that the locksmith was "not working today". I then asked her if she could at least provide basic pricing information, but she again told me the locksmith would "be in tomorrow and only he could answer my questions". OK, so I asked her if she could take down my information and have the locksmith call me the next day, she told me "I'm sorry, you will have to call tomorrow and try to get him that way".
Seriously? I called a 24/7 locksmith and was told I couldn't speak to a locksmith. I was told that the 24/7 locksmith company couldn't provide any pricing information of any kind. I was told that they can't even have the locksmith contact me and that I should just try again another day. That is not what I would expect from a 24/7 locksmith service. Thank God I wasn't sitting on the side of the road and in need of assistance because apparently they can't help me even though they advertise 24/7 locksmith services.

1
★☆☆☆☆

My first experience with this business today was very unprofessional and unsatisfying. Their website advertises "24/7 locksmith, rain or shine, day or night". That turned out to be a lie. I called on a Sunday afternoon around 2 pm and asked about the pricing for a new motorcycle key because I lost mine and needed a new one. The woman told me that the locksmith was "not working today". I then asked her if she could at least provide basic pricing information, but she again told me the locksmith would "be in tomorrow and only he could answer my questions". OK, so I asked her if she could take down my information and have the locksmith call me the next day, she told me "I'm sorry, you will have to call tomorrow and try to get him that way".
Seriously? I called a 24/7 locksmith and was told I couldn't speak to a locksmith. I was told that the 24/7 locksmith company couldn't provide any pricing information of any kind. I was told that they can't even have the locksmith contact me and that I should just try again another day. That is not what I would expect from a 24/7 locksmith service. Thank God I wasn't sitting on the side of the road and in need of assistance because apparently they can't help me even though they advertise 24/7 locksmith services.

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Thank you, Pop-A-Lock for your QUICK and professional service! Rocky was at my vehicle in literally 5 minutes and helped us get back on the road. We were in Birmingham for my husband's surgery and already had a very long day in the hospital when we found our battery was dead. It was such a relief and we were able to get a new battery the next day. Thanks again, you are wonderful!

5
★★★★★

Thank you, Pop-A-Lock for your QUICK and professional service! Rocky was at my vehicle in literally 5 minutes and helped us get back on the road. We were in Birmingham for my husband's surgery and already had a very long day in the hospital when we found our battery was dead. It was such a relief and we were able to get a new battery the next day. Thanks again, you are wonderful!

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0 out of 1 people found this review helpful.

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Service was excellent. Dave was a great representative for the company. Work was fast and reliable. Highly recommend.

5
★★★★★

Service was excellent. Dave was a great representative for the company. Work was fast and reliable. Highly recommend.

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just wanted to say thank you to Pop-a-lock for their service today. they helped me with my jump start. becuase of that i made it to work today. the represantative was very helpful and nice. he fix the problem really quickly. i just want to say thank you for his service and for the quice response. i will definitely use them and recommend them in the future.

5
★★★★★

just wanted to say thank you to Pop-a-lock for their service today. they helped me with my jump start. becuase of that i made it to work today. the represantative was very helpful and nice. he fix the problem really quickly. i just want to say thank you for his service and for the quice response. i will definitely use them and recommend them in the future.

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Message from Pop-A-Lock

Pop-A-Lock is the leader in Birmingham for full-service 24-hour locksmith work and car door unlockings. We are now in our 10th year, and we pride ourselves on our service to the community. Through our EDU (Emergency Door Unlocking) program, we will unlock anything for FREE if a life is in danger!



We have certified, bonded locksmiths registered with the Associated Locksmiths of America (ALOA), and all employees are insured.



All of our locksmiths carry photo identification, wear bright uniforms so you know itβ??s us, and act with the highest integrity and moral standards. Founded by law enforcement professionals, Pop-A-Lock strives to make our customers feel as safe as possible. Knowing the abuse that exists in the market, we charge fair prices without any last minute surprises.



We are able to come to your home, office, car, or wherever you happen to be to provide service.



We proudly serve the entire Birmingham Metro area. Specific areas served include: Adamsville, Bessemer, Center Point, Clay / Chalkville, Downtown, Eagle Point, East Lake, Ensley, Fairfield, Five Points, Fultondale, Gardendale, Greystone, Helena, Highland Lakes, Homewood, Hoover, Hueytown, Inverness, Irondale, Lee Branch, McCalla, Mountain Brook, Mt. Laurel, Narrows, North Birmingham, Pelham, Pinson, Roebuck, Shoal Creek, Southside, Tarrant City, Trussville, Vestavia, West End and the rest of the greater Birmingham area.



We specialize in doing the job right the first time. We have over a 90% success rate picking locks β?? which is by far industry leading. When we canβ??t pick the lock, or if you need us to provide other locksmith services, we are able to perform any lock service you need. We can make keys for most vehicles, and can re-key your home, office, small business, or commercial enterprise.



Specific services offered include:

- Car Door Unlocking

- Home rekeys

- Master key systems

- Opening car doors

- Lockouts

- Car Key replacements

- Lost Keys

- Lost Car Keys

- Home Security

- Access Control

- Transponder keys

- High-security keys

- Deadbolts

- Cabinet locks

- Trunk locks

- Door Openers

- Safe Sales and Installation

- Safe Repair and Opening

- Auto Locks

- Any locksmithing work.



Please feel free to call us 24/7 for safe, reliable service.



Thank you for your continued support.



Alabama State License # 10-1358

More about Pop-A-Lock

Pop-A-Lock is the leading Birmingham locksmith providing full-service 24 hour locksmith, including car door locking, commercial and residential lockouts & re-keys, safe work, commercial locksmith work, and key makes for most vehicles.

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