Halloween Express Celebration

★☆☆☆☆
  • 2798 John Hawkins Pkwy # 112

    Birmingham, AL 35244

    Map & Directions
  • 205-985-0100

About Halloween Express Celebration

Categories
  • Gift Shops

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It's hard to believe a business can survive when they are run like Halloween Express. My Daughter bought a costume yesterday and got it home to find the hat was broken. When my wife attempted to exchange the item, the manager accused her of breaking it and then attempting to return it. They would do absolutely nothing. I called shortly after and this same woman hung up on me. I just wish she had paid with a credit card so I could cancel the charge. I highly recommend avoiding this business.

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★☆☆☆☆

It's hard to believe a business can survive when they are run like Halloween Express. My Daughter bought a costume yesterday and got it home to find the hat was broken. When my wife attempted to exchange the item, the manager accused her of breaking it and then attempting to return it. They would do absolutely nothing. I called shortly after and this same woman hung up on me. I just wish she had paid with a credit card so I could cancel the charge. I highly recommend avoiding this business.

Pros: Lots of costomes, but they were generally overpriced.

Cons: Worst customer service I have experienced in years!

 

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