Enterprise Rent-A-Car

★★☆☆☆
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  • 4437 Selma Hwy

    Montgomery, AL 36108

    Map & Directions
  • 800-257-1136

About Enterprise Rent-A-Car

Hours
Mon-Fri 7:30am-6pm ; Sat 9am-Noon ; Sun Closed ; Open Holidays

Automotive

Automotive
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Enterprise Rent-A-Car

185 Eastern Blvd Montgomery, AL

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Enterprise Rent-A-Car

4000 Eastern Blvd Montgomery, AL

2.0 1
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The lethargic check in and check out procedures at this rental agency put its customers at risk. I rented a car in Montgomery in Nov 14. I was very careful to check the car for damages and even went the extra mile to go back into the agency and note a small damaged area on the car. The desk clerk barely noted it. I brought the car back on time with no additional damage. No one met me, check me in or bothered to check the car with me there. A month later Enterprise tried to accuse me of returning the car damaged. They had no grounds to hold me liable and subsequently dropped the claim but the fact that they would try to charge me for damage I did not do is enough to make me not want to do business with this car rental agency again. Poor attention to detail and QC led to these employees trying to throw me, the customer under the bus. Will not do business with them again and would warn others to watch and document anything you do with them.

2
★★☆☆☆

The lethargic check in and check out procedures at this rental agency put its customers at risk. I rented a car in Montgomery in Nov 14. I was very careful to check the car for damages and even went the extra mile to go back into the agency and note a small damaged area on the car. The desk clerk barely noted it. I brought the car back on time with no additional damage. No one met me, check me in or bothered to check the car with me there. A month later Enterprise tried to accuse me of returning the car damaged. They had no grounds to hold me liable and subsequently dropped the claim but the fact that they would try to charge me for damage I did not do is enough to make me not want to do business with this car rental agency again. Poor attention to detail and QC led to these employees trying to throw me, the customer under the bus. Will not do business with them again and would warn others to watch and document anything you do with them.

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North America's largest rental car company boasts a fleet of more than 500,000 vehicles, including 120 different models. Long-term rentals are available.

 

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