Coosa Cable Co

★★★☆☆
  • 1701 Cogswell Ave

    Pell City, AL 35125

    Map & Directions
  • 205-884-4545

Computer & Internet Services

Computer & Internet Services
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Customer Service, Technical Service???
Almost every evening, 8:00pm till 1:00am service drips to 100k or low as 32k. Is this cost savings for company with their bandwidth lease? Do not know but internet speed test from many sources

3
★★★★★

Customer Service, Technical Service???
Almost every evening, 8:00pm till 1:00am service drips to 100k or low as 32k. Is this cost savings for company with their bandwidth lease? Do not know but internet speed test from many sources

.

this company has Major problems with its service and customer service. my internet has been off since saturday and cable is horrible.. they were told thursday and acted like the probem didnt exist,and have left us sitting till today with promise of a resolution. service should not take a week.. and the rudeness of the people opon getting a credit.. i agree with guy before. they have major problems.. dont depend on there service,internet,or phone.. itll leave your buisiness crippled like mine now... at a stand still since saturday.. AFTER paying big money for upgrades.

0
★☆☆☆☆

this company has Major problems with its service and customer service. my internet has been off since saturday and cable is horrible.. they were told thursday and acted like the probem didnt exist,and have left us sitting till today with promise of a resolution. service should not take a week.. and the rudeness of the people opon getting a credit.. i agree with guy before. they have major problems.. dont depend on there service,internet,or phone.. itll leave your buisiness crippled like mine now... at a stand still since saturday.. AFTER paying big money for upgrades.

Pros: Absolutley Nothing

Cons: Customer Service,waiting since saturday for internet

.

I called twice to get a bill faxed to my desk when I never received one. Two customer service employees told me they would.

Never notified me and cut my internet and cable off.

I am 57 years old never had anything like this.

Employees are terrible and need some customer service training and need to hire pleasant employees.

0
★☆☆☆☆

I called twice to get a bill faxed to my desk when I never received one. Two customer service employees told me they would.

Never notified me and cut my internet and cable off.

I am 57 years old never had anything like this.

Employees are terrible and need some customer service training and need to hire pleasant employees.

Pros: None

Cons: Customer Service

 

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