Bay Eyes Cataract & Laser Center

★★★★★
  • 1624 N McKenzie St

    Foley, AL 36535

    Map & Directions
  • 251-943-3937

About Bay Eyes Cataract & Laser Center

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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5.0 5
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.

First, I have to say that I did NOT get an eye examination here so I am not commenting on the quality of the doctors here.I would like to comment on the service I received when ordering a pair of prescription sun glasses. It was HORRIBLE!!

3
★★★★★

First, I have to say that I did NOT get an eye examination here so I am not commenting on the quality of the doctors here.I would like to comment on the service I received when ordering a pair of prescription sun glasses. It was HORRIBLE!!

.

Rude, incompetent, and uncaring. From the moment you walk in, you are greeted with unfriendly faces, scowls, and bad attitudes.

It appears that any patient to them is a nuisance to even be within their space. What bothers me most about

3
★★★★★

Rude, incompetent, and uncaring. From the moment you walk in, you are greeted with unfriendly faces, scowls, and bad attitudes.

It appears that any patient to them is a nuisance to even be within their space. What bothers me most about

.

I walked right in and was greeted and taken care of
right away. The person helping me was very knowledge-
able and helped me made a good decision on the lens
and agreed that my frames were still in good condition to
use if I wanted to.

3
★★★★★

I walked right in and was greeted and taken care of
right away. The person helping me was very knowledge-
able and helped me made a good decision on the lens
and agreed that my frames were still in good condition to
use if I wanted to.

Pros: Had wonderful assistance and results

.

I'm not sure what that guy is raving about. It doesn't seem like anyone would make him happy. And why would you need 15 pairs of glasses? \r
Anyway. I have been a customer of Bay Eyes for over 14 years now and have brought in my entire

3
★★★★★

I'm not sure what that guy is raving about. It doesn't seem like anyone would make him happy. And why would you need 15 pairs of glasses? \r
Anyway. I have been a customer of Bay Eyes for over 14 years now and have brought in my entire

Pros: fast service, technicians that know what they're doing,clean

Cons: need a toy area for little children

.

They receive no rating from me!
Do not purchase any type of lens from Bay Eyes; they do not stand behind their product (that probably goes for everything they sell). After spending over $400 for a pair of lens with scratch resistant and anti reflective coatings on them, the lens scratched immediately, I took them back and Cathy said let's send them back and have them redo them and if that doesn't work, well send them back to have them take the anti reflective coating off sense that??s what is causing the scratching, so we did, the same thing happened, I went back to have her send them back and she said I would have to purchase a new pair because they will only warrant one redo, she told me I would have to purchase another pair with out the anti reflective coating, why wouldn't she send them back the first time to have to anti reflective coating removed if she new I was going to have the same problem and have to purchase new lens, she just didn't care about someone who owns more than 15 pair of glasses and was going to have all of them updated with my new prescription. I am not a happy customer and will tell everyone I know not to use Bay Eyes in any city. They will lie to you straight to your face. DO NOT TRUST ANYTHING BAY EYES TELL YOU BECAUSE IT??S A LIE!

0
★☆☆☆☆

They receive no rating from me!
Do not purchase any type of lens from Bay Eyes; they do not stand behind their product (that probably goes for everything they sell). After spending over $400 for a pair of lens with scratch resistant and anti reflective coatings on them, the lens scratched immediately, I took them back and Cathy said let's send them back and have them redo them and if that doesn't work, well send them back to have them take the anti reflective coating off sense that??s what is causing the scratching, so we did, the same thing happened, I went back to have her send them back and she said I would have to purchase a new pair because they will only warrant one redo, she told me I would have to purchase another pair with out the anti reflective coating, why wouldn't she send them back the first time to have to anti reflective coating removed if she new I was going to have the same problem and have to purchase new lens, she just didn't care about someone who owns more than 15 pair of glasses and was going to have all of them updated with my new prescription. I am not a happy customer and will tell everyone I know not to use Bay Eyes in any city. They will lie to you straight to your face. DO NOT TRUST ANYTHING BAY EYES TELL YOU BECAUSE IT??S A LIE!

Pros: Nothing

Cons: Cathy will lie to your face!

 

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