Greenway English Saddlery

★★★☆☆
  • 9380 E Bahia Dr A103

    Scottsdale, AZ 85260

    Map & Directions
  • 480-502-9776

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I went in to exchange a show jacket I had previously bought and the manager, Cindy Chavez, helped me. She was extremely rude and unfriendly. She never once said anything nice, helpful or friendly to me. I wanted help fitting the jacket and when I asked her for advice on how tight other people wear their show jackets, she responded "other people buy what fits and they leave the store and never come back." Obviously she didn't want to help me and for some reason was put out that I wasn't sure what size to buy. But that wasn't the only thing, her attitude was nasty and unbelievably condescending. Honestly, I was shocked she was treating me like that. So I didn't shop for anything else because she was so rude. I felt like I just wanted to get out of there. I went to this store to buy a jacket expecting customer service. Is it too much to ask for help with fitting a show jacket? Apparently at Greenway Saddlery it is. I will never shop there again. The manager of this store has made sure of that.

1
★☆☆☆☆

I went in to exchange a show jacket I had previously bought and the manager, Cindy Chavez, helped me. She was extremely rude and unfriendly. She never once said anything nice, helpful or friendly to me. I wanted help fitting the jacket and when I asked her for advice on how tight other people wear their show jackets, she responded "other people buy what fits and they leave the store and never come back." Obviously she didn't want to help me and for some reason was put out that I wasn't sure what size to buy. But that wasn't the only thing, her attitude was nasty and unbelievably condescending. Honestly, I was shocked she was treating me like that. So I didn't shop for anything else because she was so rude. I felt like I just wanted to get out of there. I went to this store to buy a jacket expecting customer service. Is it too much to ask for help with fitting a show jacket? Apparently at Greenway Saddlery it is. I will never shop there again. The manager of this store has made sure of that.

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I love this store. They have a great selection of riding clothes, from the inexpensive to show quality. They also have tack also ranging in price (they once had a Jaguar saddle there). You can also find grooming brushes, blankets, treats, gifts etc. The people who run the store are very friendly and not the least snooty like you often find in other equestrian stores.

5
★★★★★

I love this store. They have a great selection of riding clothes, from the inexpensive to show quality. They also have tack also ranging in price (they once had a Jaguar saddle there). You can also find grooming brushes, blankets, treats, gifts etc. The people who run the store are very friendly and not the least snooty like you often find in other equestrian stores.

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Greenway Saddlery has an amazing selection of tack and apparel. The store is very clean, very well laid out, very nice...and you know how horsey leather smells..hmmm! I love it. The prices are HIGH but the quality is excellent and service is friendly.

4
★★★★☆

Greenway Saddlery has an amazing selection of tack and apparel. The store is very clean, very well laid out, very nice...and you know how horsey leather smells..hmmm! I love it. The prices are HIGH but the quality is excellent and service is friendly.

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