George Brazil Air Conditioning & Heating

★★★☆☆
The Phoenix-Area's Most Trusted A/C & Heating Company
  • 2655 E Magnolia St

    Phoenix, AZ 85034

    Map & Directions
  • 602-842-0009

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Automotive
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I suspect the company practices tiered pricing by home value...not by job size. Do your homework and get quotes by other companies, be warned!

3
★★★★★

I suspect the company practices tiered pricing by home value...not by job size. Do your homework and get quotes by other companies, be warned!

.

I always appreciate a good service and I can tell you guys that you have the stuff to make it. You have a wonderful team, very professional and prompt and punctual.

3
★★★★★

I always appreciate a good service and I can tell you guys that you have the stuff to make it. You have a wonderful team, very professional and prompt and punctual.

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If you need to ask 'how much does it cost?', you can't afford George Brazil for simple plumbing work. All work is 'fixed price' so there are no surprises, other than the ridiculously high estimate, about 300% higher than from a licensed plumber. In my case, I needed very simple plumbing work done. When I balked at the estimate, I was shown the 'bible' where all estimates are carved in stone, down to the penny!
G. Brazil fixed price estimate vs what I actually paid a licensed plumber.

Job George Brazil vs Licensed Plumber
Replace 2 shower valve stems $400.56 $65.00
Replace Kitchen Faucet $322.91 $75.00
Replace 1" ball valve - $321.18 $155.00
Replace 2 Hose bibs - $336.46 $165.00

I told the George Brazil rep that his prices were high. He assured me that their prices were competitive and that prices in Connecticut were higher (yeah, right!) and that prices in California were double his. I told him I had a much better price. He said they would not price match any 'handyman' price, only that of one competitor, another air conditioning/heating firm.

Oh I forgot to mention, these were their preferred prices. The list prices are even higher. You may save enough money for a Hawaiian vacation by using the Better Business Bureau to find a good licensed plumber instead.
921 reasons - all in dollars! ($1,381.11 vs $460 )

1
★☆☆☆☆

If you need to ask 'how much does it cost?', you can't afford George Brazil for simple plumbing work. All work is 'fixed price' so there are no surprises, other than the ridiculously high estimate, about 300% higher than from a licensed plumber. In my case, I needed very simple plumbing work done. When I balked at the estimate, I was shown the 'bible' where all estimates are carved in stone, down to the penny!
G. Brazil fixed price estimate vs what I actually paid a licensed plumber.

Job George Brazil vs Licensed Plumber
Replace 2 shower valve stems $400.56 $65.00
Replace Kitchen Faucet $322.91 $75.00
Replace 1" ball valve - $321.18 $155.00
Replace 2 Hose bibs - $336.46 $165.00

I told the George Brazil rep that his prices were high. He assured me that their prices were competitive and that prices in Connecticut were higher (yeah, right!) and that prices in California were double his. I told him I had a much better price. He said they would not price match any 'handyman' price, only that of one competitor, another air conditioning/heating firm.

Oh I forgot to mention, these were their preferred prices. The list prices are even higher. You may save enough money for a Hawaiian vacation by using the Better Business Bureau to find a good licensed plumber instead.
921 reasons - all in dollars! ($1,381.11 vs $460 )

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Spent $140 for a 5 minute diagnostic. The tech tried to sell me on a maintenance plan and about $1400 worth of work. I declined and fixed the problem for about $23.

3
★★★★★

Spent $140 for a 5 minute diagnostic. The tech tried to sell me on a maintenance plan and about $1400 worth of work. I declined and fixed the problem for about $23.

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I called George Brazil at 3:30pm because my A/C air handler fan would not come on. He was prompt and came out at 6pm. Stuck his head in the attic and said that my variable speed blower motor was bad. It would cost $1900 to repair. Unit is 7 years old and I had this replaced in 2010. He said he could possibly do it for $1600 or maybe even $1450, if I bought a warrantee. Told him to call me in the morning. In the meantime, I called a local 2 man shop and they quoted me $650 for the motor (it has to be a Trane, not generic) and $150-$200 for labor. I know they have higher overhead but $800 for a 2 hour install job? The last time it went out in 2010, I was charged $370 for labor (part was under warrantee.

2
★★☆☆☆

I called George Brazil at 3:30pm because my A/C air handler fan would not come on. He was prompt and came out at 6pm. Stuck his head in the attic and said that my variable speed blower motor was bad. It would cost $1900 to repair. Unit is 7 years old and I had this replaced in 2010. He said he could possibly do it for $1600 or maybe even $1450, if I bought a warrantee. Told him to call me in the morning. In the meantime, I called a local 2 man shop and they quoted me $650 for the motor (it has to be a Trane, not generic) and $150-$200 for labor. I know they have higher overhead but $800 for a 2 hour install job? The last time it went out in 2010, I was charged $370 for labor (part was under warrantee.

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Called George Brazil re leak in walls.They sent Shane B. who calmed a new condo owner on my first owner crisis. He was very professional and explaned every step beforehand. I would recommend George Brazil.

3
★★★★★

Called George Brazil re leak in walls.They sent Shane B. who calmed a new condo owner on my first owner crisis. He was very professional and explaned every step beforehand. I would recommend George Brazil.

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Tom F. performed maintenance service @ my home and was professional, tidy and considerate. He arrived on time and explained clearly what the service call entailed. I would request Tom for future visits.

3
★★★★★

Tom F. performed maintenance service @ my home and was professional, tidy and considerate. He arrived on time and explained clearly what the service call entailed. I would request Tom for future visits.

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My City of Phoenix water bill was twice as high as it was last year.I called George Brazil to check for leaks. Jason D. came out to take a look. He replaced two gate valves and checked the toilets. Two of the toilets were leaking. I will

3
★★★★★

My City of Phoenix water bill was twice as high as it was last year.I called George Brazil to check for leaks. Jason D. came out to take a look. He replaced two gate valves and checked the toilets. Two of the toilets were leaking. I will

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Utilized George Brazil for preventive maintenance on the heating/cooling system we had previously purchased from them. The technician Conrad Soudani was professional and thorough. He was considerate of not tracking on the carpet by utilizing booties on entrance, and courteous to vacuum up any insulation that spilled over the throw mats on departure. Job well done, and why we will continue to be customers.

5
★★★★★

Utilized George Brazil for preventive maintenance on the heating/cooling system we had previously purchased from them. The technician Conrad Soudani was professional and thorough. He was considerate of not tracking on the carpet by utilizing booties on entrance, and courteous to vacuum up any insulation that spilled over the throw mats on departure. Job well done, and why we will continue to be customers.

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Robert W. was very professional, courteous and overall knowledgeable of the task at hand. He diagnosed and fixed my water problem in a timely manner. \r\n\r\nHe is a great asset to George brazil. I would definitley use him in the future with any water problem.\r\n\r\nThanks Robert and, G. Brazil!

2
★★★★☆

Robert W. was very professional, courteous and overall knowledgeable of the task at hand. He diagnosed and fixed my water problem in a timely manner. \r\n\r\nHe is a great asset to George brazil. I would definitley use him in the future with any water problem.\r\n\r\nThanks Robert and, G. Brazil!

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Adam Stein is a well qualified, hard-working, plumber representing George Brazil. He is a professional, doing a fine job representing his employer. He worked two days resolving our problem. A job well done. We would be happy to have him helping us at any time.

5
★★★★★

Adam Stein is a well qualified, hard-working, plumber representing George Brazil. He is a professional, doing a fine job representing his employer. He worked two days resolving our problem. A job well done. We would be happy to have him helping us at any time.

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Manny provided great next day service. I called due to rattling in my ac unit and it stopped working the morning of the visit. Thankfully Manny had the required part on hand and took the time to repair it on the spot. He was cordial, timely and pleasant to work with. I climbed the roof to view the problem and he explained what had happened. You would be fortunate to get him on your service call.

2
★★★★★

Manny provided great next day service. I called due to rattling in my ac unit and it stopped working the morning of the visit. Thankfully Manny had the required part on hand and took the time to repair it on the spot. He was cordial, timely and pleasant to work with. I climbed the roof to view the problem and he explained what had happened. You would be fortunate to get him on your service call.

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Mark did a great job at my home informing me of the situation with my air conditioner and my options. I love having options and not being told this is the only solution. Mark is very knowledgable and I will recommend him and George Brazil to all of my friends and family. Very quality and trustworthy company.

2
★★★★★

Mark did a great job at my home informing me of the situation with my air conditioner and my options. I love having options and not being told this is the only solution. Mark is very knowledgable and I will recommend him and George Brazil to all of my friends and family. Very quality and trustworthy company.

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Did a great job fixing my a/c unit to prepare it for this summer. Glad to have a reliable company to call now! Your team is very professional and made a point to explain to me every aspect of the repair to me. As a homeowner, I like to be on top of everything so their feedback was great for me and my need to know it all :) Thanks again guys!!

2
★★★★★

Did a great job fixing my a/c unit to prepare it for this summer. Glad to have a reliable company to call now! Your team is very professional and made a point to explain to me every aspect of the repair to me. As a homeowner, I like to be on top of everything so their feedback was great for me and my need to know it all :) Thanks again guys!!

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Just had them out to do the SRP tune-up promo that SRP is running right now. I called SRP first and they recommended me to their ""qualified contractor list"" and from that I chose George Brazil as I know I have heard my friends have used them before, I just couldn't remember until I saw their name on the list. They did a great job, were very professional and really organized with the paperwork that had to be filled out to get the SRP stuff. If I have any problems with my ac this summer, I will surely be calling them to fix anything that might go wrong, they were a joy to work with. Thanks guys!

2
★★★★★

Just had them out to do the SRP tune-up promo that SRP is running right now. I called SRP first and they recommended me to their ""qualified contractor list"" and from that I chose George Brazil as I know I have heard my friends have used them before, I just couldn't remember until I saw their name on the list. They did a great job, were very professional and really organized with the paperwork that had to be filled out to get the SRP stuff. If I have any problems with my ac this summer, I will surely be calling them to fix anything that might go wrong, they were a joy to work with. Thanks guys!

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I'm writing to commend the service tech, Shawn, you sent out to my home. I've had service employees from various companies come to the house and did what they had to do and leave. But every once in a while one will do what they come to do, then take the time to be even more helpful. Shawn was one of those who you knew he liked the work he did and cared about his customer. He was cheerful, efficient and answered the questions I bothered him with. He was patient with me. Above all, he did the unexpected, something that doesn't happen much anymore, for whatever reason. Shawn answered my questions and then gave me valuable suggestions on how to improve the quality of the quality of the airing my house which is much appreciated because it will improve my health. The point being, he didn't have to, for he answered my questions, but he even seemed eager to be even more helpful than required. This separates him from the average employee to the level of above average, or as I hinted at, the exceptional employee who reflects the high standards of what quality customer service is all about. Please do not miss the opportunity to commend him for this and for being the person he is! Yours most sincerely, - Chris.

5
★★★★★

I'm writing to commend the service tech, Shawn, you sent out to my home. I've had service employees from various companies come to the house and did what they had to do and leave. But every once in a while one will do what they come to do, then take the time to be even more helpful. Shawn was one of those who you knew he liked the work he did and cared about his customer. He was cheerful, efficient and answered the questions I bothered him with. He was patient with me. Above all, he did the unexpected, something that doesn't happen much anymore, for whatever reason. Shawn answered my questions and then gave me valuable suggestions on how to improve the quality of the quality of the airing my house which is much appreciated because it will improve my health. The point being, he didn't have to, for he answered my questions, but he even seemed eager to be even more helpful than required. This separates him from the average employee to the level of above average, or as I hinted at, the exceptional employee who reflects the high standards of what quality customer service is all about. Please do not miss the opportunity to commend him for this and for being the person he is! Yours most sincerely, - Chris.

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Ironic that all of these one star reviews are left consistently on GB's profile. Seems like an attack of a competitor taking advantage of the review system. Either way, here is my review and I stand by it! : We had George Brazil repair our furnace in February. I am thankful to the repairmen and customer service teams, they were both very professional, quick and helpful. I will be happy to have George Brazil's repairman back for all warranty work in the future. As a woman I dread having strangers in my home but the team was professional, polite, considerate, helpful and worked quickly. You get what you pay for!! I am happy to have found a company I feel comfortable working with for future needs. Thank you George Brazil team!

5
★★★★★

Ironic that all of these one star reviews are left consistently on GB's profile. Seems like an attack of a competitor taking advantage of the review system. Either way, here is my review and I stand by it! : We had George Brazil repair our furnace in February. I am thankful to the repairmen and customer service teams, they were both very professional, quick and helpful. I will be happy to have George Brazil's repairman back for all warranty work in the future. As a woman I dread having strangers in my home but the team was professional, polite, considerate, helpful and worked quickly. You get what you pay for!! I am happy to have found a company I feel comfortable working with for future needs. Thank you George Brazil team!

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CROOKS, they bait you by telling you on the phone that there is a $59.95 service charge if they don't do the work. This $59.95 service charge is much cheaper than other companies which average $150.00. My hot water heater was still under warrantee for parts but they would not honor the warrantee because they did not install the hot water tank. The tech changed the Thermal Couple. As I was writing the check for $209.03, the pilot went out. (A thermal couple costs about $12.00) The tech then said it was the gas valve and it would cost $545.00. I said that I would contact the mfg., as the part is still under warrantee. I paid $63.38, including tax, for the service call. The tech left the new Thermal Couple on. Of course, it only cost him 12 bucks!!\nI then called the mfg. A Gas valve costs $103. I called two other companies that the mfg. recommended. Each will charge $150 to come out and replace the gas valve with the new gas valve that the mfg. is sending me at no charge.\n\nDon't let them fool you with their advertisements and fancy white uniforms. They look pure and honest but are crooks!!! Their prices are more than double the going rate.\n\nI called a plumber that my friend recommended. He put on the new gas valve and charged me $60.00. George Brazil wanted $545.00.\n\n

0
★☆☆☆☆

CROOKS, they bait you by telling you on the phone that there is a $59.95 service charge if they don't do the work. This $59.95 service charge is much cheaper than other companies which average $150.00. My hot water heater was still under warrantee for parts but they would not honor the warrantee because they did not install the hot water tank. The tech changed the Thermal Couple. As I was writing the check for $209.03, the pilot went out. (A thermal couple costs about $12.00) The tech then said it was the gas valve and it would cost $545.00. I said that I would contact the mfg., as the part is still under warrantee. I paid $63.38, including tax, for the service call. The tech left the new Thermal Couple on. Of course, it only cost him 12 bucks!!\nI then called the mfg. A Gas valve costs $103. I called two other companies that the mfg. recommended. Each will charge $150 to come out and replace the gas valve with the new gas valve that the mfg. is sending me at no charge.\n\nDon't let them fool you with their advertisements and fancy white uniforms. They look pure and honest but are crooks!!! Their prices are more than double the going rate.\n\nI called a plumber that my friend recommended. He put on the new gas valve and charged me $60.00. George Brazil wanted $545.00.\n\n

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CROOKS, they bait you by telling you on the phone that there is a $59.95 service charge if they don't do the work. This $59.95 service charge is much cheaper than other companies which average $150.00. My hot water heater was still under warrantee for parts but they would not honor the warrantee because they did not install the hot water tank. The tech changed the Thermal Couple. As I was writing the check for $209.03, the pilot went out. (A thermal couple costs about $12.00) The tech then said it was the gas valve and it would cost $545.00. I said that I would contact the mfg., as the part is still under warrantee. I paid $63.38, including tax, for the service call. The tech left the new Thermal Couple on. Of course, it only cost him 12 bucks!!
I then called the mfg. A Gas valve costs $103. I called two other companies that the mfg. recommended. Each will charge $150 to come out and replace the gas valve with the new gas valve that the mfg. is sending me at no charge.

Don't let them fool you with their advertisements and fancy white uniforms. They look pure and honest but are crooks!!! Their prices are more than double the going rate.

I called a plumber that my friend recommended. He put on the new gas valve and charged me $60.00. George Brazil wanted $545.00.

1
★☆☆☆☆

CROOKS, they bait you by telling you on the phone that there is a $59.95 service charge if they don't do the work. This $59.95 service charge is much cheaper than other companies which average $150.00. My hot water heater was still under warrantee for parts but they would not honor the warrantee because they did not install the hot water tank. The tech changed the Thermal Couple. As I was writing the check for $209.03, the pilot went out. (A thermal couple costs about $12.00) The tech then said it was the gas valve and it would cost $545.00. I said that I would contact the mfg., as the part is still under warrantee. I paid $63.38, including tax, for the service call. The tech left the new Thermal Couple on. Of course, it only cost him 12 bucks!!
I then called the mfg. A Gas valve costs $103. I called two other companies that the mfg. recommended. Each will charge $150 to come out and replace the gas valve with the new gas valve that the mfg. is sending me at no charge.

Don't let them fool you with their advertisements and fancy white uniforms. They look pure and honest but are crooks!!! Their prices are more than double the going rate.

I called a plumber that my friend recommended. He put on the new gas valve and charged me $60.00. George Brazil wanted $545.00.

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Worked as a vendor for a short while,after repeated faxes and calls my first invoice got paid and then .....nada.....zip .no response ,no returned calls NOTHING, and the 2 guys I were dealing with,one is ""no longer with the company "" and number 2 has his mobile disconnected. I'm out my money, because my due diligence was less than thorough .If I had looked beyond the BBB's stellar rating I would have noticed that 26 people took the time to file formal complaints,all apparently ""resolved""!!! Add to that the numerous 1 star reviews and the dozens of rip-off and complaint postings on the web and you get the picture.DO NOT DO BUSINESS WITH THIS COMPANY!!\r\n

0
★☆☆☆☆

Worked as a vendor for a short while,after repeated faxes and calls my first invoice got paid and then .....nada.....zip .no response ,no returned calls NOTHING, and the 2 guys I were dealing with,one is ""no longer with the company "" and number 2 has his mobile disconnected. I'm out my money, because my due diligence was less than thorough .If I had looked beyond the BBB's stellar rating I would have noticed that 26 people took the time to file formal complaints,all apparently ""resolved""!!! Add to that the numerous 1 star reviews and the dozens of rip-off and complaint postings on the web and you get the picture.DO NOT DO BUSINESS WITH THIS COMPANY!!\r\n

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Worked as a vendor for a short while,after repeated faxes and calls my first invoice got paid and then .....nada.....zip .no response ,no returned calls NOTHING, and the 2 guys I were dealing with,one is "no longer with the company " and number 2 has his mobile disconnected. I'm out my money, because my due diligence was less than thorough .If I had looked beyond the BBB's stellar rating I would have noticed that 26 people took the time to file formal complaints,all apparently "resolved"!!! Add to that the numerous 1 star reviews and the dozens of rip-off and complaint postings on the web and you get the picture.DO NOT DO BUSINESS WITH THIS COMPANY!!

1
★☆☆☆☆

Worked as a vendor for a short while,after repeated faxes and calls my first invoice got paid and then .....nada.....zip .no response ,no returned calls NOTHING, and the 2 guys I were dealing with,one is "no longer with the company " and number 2 has his mobile disconnected. I'm out my money, because my due diligence was less than thorough .If I had looked beyond the BBB's stellar rating I would have noticed that 26 people took the time to file formal complaints,all apparently "resolved"!!! Add to that the numerous 1 star reviews and the dozens of rip-off and complaint postings on the web and you get the picture.DO NOT DO BUSINESS WITH THIS COMPANY!!

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I give them no stars. Fast my ass we've called them 2 weeks ago to come out and check my air unit and they never came out nor did they bother to call. What a joke. They have done this three times to us and that will be the last.... Free check up means we made the bottom of there they don't matter list. Thanks....

1
★☆☆☆☆

I give them no stars. Fast my ass we've called them 2 weeks ago to come out and check my air unit and they never came out nor did they bother to call. What a joke. They have done this three times to us and that will be the last.... Free check up means we made the bottom of there they don't matter list. Thanks....

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I scheduled a pre-season service call for $29.95 for each for my two AC units. During the inspection I was told that two of four capacitors needed to be replaced, one for $333.78 and the other for $398.00. I trusted that the parts prices were reasonable as the units were already apart (less than a 5 minute job) and the replacement parts only required being plugged in (less than one minute work).

I should not have trusted and feel foolish. I checked on line for the replacement parts costs and both were less than $20.00. Actually I paid $731.78 for about $33 in parts. I did call the main office to check to see if there was a mistake and received a return call from the service man that acknowledged the two thousand + percent mark up, but said that was standard among all HVAC companies. He told me he did not set the prices but what I had been charged was correct. In my opinion that kind of mark up is fraudulent.

As an aside when discussing the life expectancy of an AC unit I was told that the fan motor would eventually go and that those cost approx $800. In the same parts search I found those for $139, only a 500+% mark up. What a deal.

1
★☆☆☆☆

I scheduled a pre-season service call for $29.95 for each for my two AC units. During the inspection I was told that two of four capacitors needed to be replaced, one for $333.78 and the other for $398.00. I trusted that the parts prices were reasonable as the units were already apart (less than a 5 minute job) and the replacement parts only required being plugged in (less than one minute work).

I should not have trusted and feel foolish. I checked on line for the replacement parts costs and both were less than $20.00. Actually I paid $731.78 for about $33 in parts. I did call the main office to check to see if there was a mistake and received a return call from the service man that acknowledged the two thousand + percent mark up, but said that was standard among all HVAC companies. He told me he did not set the prices but what I had been charged was correct. In my opinion that kind of mark up is fraudulent.

As an aside when discussing the life expectancy of an AC unit I was told that the fan motor would eventually go and that those cost approx $800. In the same parts search I found those for $139, only a 500+% mark up. What a deal.

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HUGE RIP OFF!!!!!!!! THEY offered A FREE AC CHECK UP SERVICE..THE AC HAD WORKED FINE UP UNTIL "GEORGE"CAME OUT!! THEN IT DID'NT WORK AT ALL! THE TECH SAID IT WOULD COST $600 TO FIX. HAD A "RELIABLE COMPANY COME OUT FOR AN ESTIMATE ONLY TO FIND OUT THAT ALL OF THE FREON HAD BEEN LET OUT!!! ...COINSIDENCE??? COST $195 TO REFILL THE FREON GEORGE'S GUY LET OUT AND NOW RUNS FINE!!!!

1
★☆☆☆☆

HUGE RIP OFF!!!!!!!! THEY offered A FREE AC CHECK UP SERVICE..THE AC HAD WORKED FINE UP UNTIL "GEORGE"CAME OUT!! THEN IT DID'NT WORK AT ALL! THE TECH SAID IT WOULD COST $600 TO FIX. HAD A "RELIABLE COMPANY COME OUT FOR AN ESTIMATE ONLY TO FIND OUT THAT ALL OF THE FREON HAD BEEN LET OUT!!! ...COINSIDENCE??? COST $195 TO REFILL THE FREON GEORGE'S GUY LET OUT AND NOW RUNS FINE!!!!

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i left a review for this company on kudzu as well, i was quoted 300 for the leak in my laundry room and ended up paying over 1200 for their ""fantastic"" service. Rip off. never use again and would run if i saw their truck driving down my street to lock my doors to keep these people out.

0
★☆☆☆☆

i left a review for this company on kudzu as well, i was quoted 300 for the leak in my laundry room and ended up paying over 1200 for their ""fantastic"" service. Rip off. never use again and would run if i saw their truck driving down my street to lock my doors to keep these people out.

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Completely amateur hour. This spring, I had George Brazil replace both the furnace and central air at my home with new high efficiency units. Their installers did terrible job and did not even check to see if the new units worked after they installed them. NEITHER DID. Air conditioning compressor had a freon leak due to faulty joints installed by George Brazil and bad circuit boards which required multiple service calls to fix. When winter came, tried to turn on the furnace and you guessed it, it also does not work. I have been waiting on parts for over a week with no heat in the house. Good thing I am in Chandler and not in the midwest. When I was in the attic this fall, I also noticed that the condenser drain lines were installed incorrectly which I fixed. Run away from George, far, far away. \r\n

0
★☆☆☆☆

Completely amateur hour. This spring, I had George Brazil replace both the furnace and central air at my home with new high efficiency units. Their installers did terrible job and did not even check to see if the new units worked after they installed them. NEITHER DID. Air conditioning compressor had a freon leak due to faulty joints installed by George Brazil and bad circuit boards which required multiple service calls to fix. When winter came, tried to turn on the furnace and you guessed it, it also does not work. I have been waiting on parts for over a week with no heat in the house. Good thing I am in Chandler and not in the midwest. When I was in the attic this fall, I also noticed that the condenser drain lines were installed incorrectly which I fixed. Run away from George, far, far away. \r\n

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Completely amateur hour. This spring, I had George Brazil replace both the furnace and central air at my home with new high efficiency units. Their installers did terrible job and did not even check to see if the new units worked after they installed them. NEITHER DID. Air conditioning compressor had a freon leak due to faulty joints installed by George Brazil and bad circuit boards which required multiple service calls to fix. When winter came, tried to turn on the furnace and you guessed it, it also does not work. I have been waiting on parts for over a week with no heat in the house. Good thing I am in Chandler and not in the midwest. When I was in the attic this fall, I also noticed that the condenser drain lines were installed incorrectly which I fixed. Run away from George, far, far away.

1
★☆☆☆☆

Completely amateur hour. This spring, I had George Brazil replace both the furnace and central air at my home with new high efficiency units. Their installers did terrible job and did not even check to see if the new units worked after they installed them. NEITHER DID. Air conditioning compressor had a freon leak due to faulty joints installed by George Brazil and bad circuit boards which required multiple service calls to fix. When winter came, tried to turn on the furnace and you guessed it, it also does not work. I have been waiting on parts for over a week with no heat in the house. Good thing I am in Chandler and not in the midwest. When I was in the attic this fall, I also noticed that the condenser drain lines were installed incorrectly which I fixed. Run away from George, far, far away.

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The Worst Ever!
Seniors! Do Not Call George!! Call Anybody But George!, Once they have your money, that's it! They are unreliable, expensive, and complete rip-off artists. Rip-Off Artists! Like magicians that come out to your house, they won't tell you that your unit is OK, they will say, that you need,.... this, that and the other for $800.00! They don't care if it is warrantied or not, They are Phoenix Valley Pirates!!
George Brazil cannot be rated, they are below any form of measurement.

1
★☆☆☆☆

The Worst Ever!
Seniors! Do Not Call George!! Call Anybody But George!, Once they have your money, that's it! They are unreliable, expensive, and complete rip-off artists. Rip-Off Artists! Like magicians that come out to your house, they won't tell you that your unit is OK, they will say, that you need,.... this, that and the other for $800.00! They don't care if it is warrantied or not, They are Phoenix Valley Pirates!!
George Brazil cannot be rated, they are below any form of measurement.

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You get what you pay for and with George Brazil, you are paying for it. But there are no complaints and this was the one check I was willing to write. Timely, professional, and didn't leave you feeling like they were trying to screw you.\r\nWe have had plenty of experience with contractors, some good, some bad..check our swimming pool reviews! But with the A/C, we didn't want to take a chance. On a recommendation, we called George Brazil and they scheduled around our schedule, knew what they were talking about and got us taken care of without delay. Highly recommended...just make sure your ready for the bill.

2
★★★★★

You get what you pay for and with George Brazil, you are paying for it. But there are no complaints and this was the one check I was willing to write. Timely, professional, and didn't leave you feeling like they were trying to screw you.\r\nWe have had plenty of experience with contractors, some good, some bad..check our swimming pool reviews! But with the A/C, we didn't want to take a chance. On a recommendation, we called George Brazil and they scheduled around our schedule, knew what they were talking about and got us taken care of without delay. Highly recommended...just make sure your ready for the bill.

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Appt time was between 10 and 2. He shows up at 7PM!! Charges $79.00 for a toilet flapper, $200.00 for the fill valve and was told it is "required" by George Brazil that the shut off next to the toilet must be replaced and that cost $133.00 Total after taxes for a job that took him over 8 hours to show up for and 20 mins to do cost OVER $400.00
This company is disgusting in their fast talking service men and price gouging. Tell your friends and family to BEWARE!

1
★☆☆☆☆

Appt time was between 10 and 2. He shows up at 7PM!! Charges $79.00 for a toilet flapper, $200.00 for the fill valve and was told it is "required" by George Brazil that the shut off next to the toilet must be replaced and that cost $133.00 Total after taxes for a job that took him over 8 hours to show up for and 20 mins to do cost OVER $400.00
This company is disgusting in their fast talking service men and price gouging. Tell your friends and family to BEWARE!

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I have to say that the service I got this week from George Brazil was really Great! The technician was very knowledgeable and helped me understand the problem with my ac unit and what needed to be done to fix it. I recommend this company to anyone!

5
★★★★★

I have to say that the service I got this week from George Brazil was really Great! The technician was very knowledgeable and helped me understand the problem with my ac unit and what needed to be done to fix it. I recommend this company to anyone!

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BEST SERVICE IN PHOENIX! Thank God for 24 hour service! We had a problem at our rental property and needed a plumber fast! They were so professional and the prices were great! We will be using George Brazil Service from now on! Thank You so much for all your help!!

5
★★★★★

BEST SERVICE IN PHOENIX! Thank God for 24 hour service! We had a problem at our rental property and needed a plumber fast! They were so professional and the prices were great! We will be using George Brazil Service from now on! Thank You so much for all your help!!

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Total ripoff - I was just charged over $400 for them to fix a leaking pipe and clean a drain - all of which were completed in less than 45 MINUTES. That is about $10 per minute!! I called to complain and was told that it was "by the book". I was also told how well they pay their plumbers and what a good living they make - I guess they do it by ripping people off. Will never use them again or recommend them to anyone.

1
★☆☆☆☆

Total ripoff - I was just charged over $400 for them to fix a leaking pipe and clean a drain - all of which were completed in less than 45 MINUTES. That is about $10 per minute!! I called to complain and was told that it was "by the book". I was also told how well they pay their plumbers and what a good living they make - I guess they do it by ripping people off. Will never use them again or recommend them to anyone.

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I would have to agree with the other comments, If you want to get ripped off use George Brazil, we had a fan motor replaced in our AC Compressor. They charged us $800 for a $150 motor. We will never use George Brazil again and if you were smart you wouldn't ever

1
★☆☆☆☆

I would have to agree with the other comments, If you want to get ripped off use George Brazil, we had a fan motor replaced in our AC Compressor. They charged us $800 for a $150 motor. We will never use George Brazil again and if you were smart you wouldn't ever

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I needed the main breaker replaced on my electrical panel. I just replaced a 60A the day before. The cost of the breaker was $60 at home depot. The service man wanted to charge me $900 for a 200A breaker. When I asked he explained that if I paid that much for a 60A then a 200A would be much more expensive. I checked at home depot and the price for the breaker was $120. If you work the numbers on the 1.5hrs he said it would take to replace it, it breaks down to $520/hr.... I need to find one if these jobs... Can you say SCAM........

1
★☆☆☆☆

I needed the main breaker replaced on my electrical panel. I just replaced a 60A the day before. The cost of the breaker was $60 at home depot. The service man wanted to charge me $900 for a 200A breaker. When I asked he explained that if I paid that much for a 60A then a 200A would be much more expensive. I checked at home depot and the price for the breaker was $120. If you work the numbers on the 1.5hrs he said it would take to replace it, it breaks down to $520/hr.... I need to find one if these jobs... Can you say SCAM........

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There CUSTOMER SERVICE STINKS!!!!!!!!!!!!!!!!!!!
WE SPENT OVER $5000.00 FOR A NEW SYSTEM, AND NEVER RECEIVED ONE CALLBACK TO SEE IF WE WERE SATISFIED OR NOT.
TO ME, CUSTOMER SERVICE IS A BIG PART OF YOUR BUSINESS, AND IT SHOWS THAT YOU CARE FOR THE CUSTOMER, NOT JUST THERE MONEY!

2
★★☆☆☆

There CUSTOMER SERVICE STINKS!!!!!!!!!!!!!!!!!!!
WE SPENT OVER $5000.00 FOR A NEW SYSTEM, AND NEVER RECEIVED ONE CALLBACK TO SEE IF WE WERE SATISFIED OR NOT.
TO ME, CUSTOMER SERVICE IS A BIG PART OF YOUR BUSINESS, AND IT SHOWS THAT YOU CARE FOR THE CUSTOMER, NOT JUST THERE MONEY!

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The technician was knowledgeable, courteous, and performed a FREE checkup/tuneup on my AC Gaspack unit. He quoted me a repair price of $185 to replace a capacitor and $800 for a blower motor. Both were still working. I thanked him for the diagnostic and said I want to think about it. I then went online and purchased the capacitor for $15 and the motor for $186....$201total plus 1.5 hours labor instead of $985! That would have been at least a 400% profit on parts!!!

1
★☆☆☆☆

The technician was knowledgeable, courteous, and performed a FREE checkup/tuneup on my AC Gaspack unit. He quoted me a repair price of $185 to replace a capacitor and $800 for a blower motor. Both were still working. I thanked him for the diagnostic and said I want to think about it. I then went online and purchased the capacitor for $15 and the motor for $186....$201total plus 1.5 hours labor instead of $985! That would have been at least a 400% profit on parts!!!

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There are 29 registered complaints with the Better Business Bureau against George Brazil. We should have looked there first! We had a large leak on a Sunday morning. They advertise no overtime or weekend rates. We called them, "no problem, we can get to you today, we just have one water heater to install and we will be right there". At 3:00pm we received a phone call. Two "members called" ("members" who he claimed pay his yearly fee and thus have priority, but this possibliity was never mentioned in our initial conversation with him) and they would not get to us until the next day, Monday. I don't think he was ever going to "get to us" on Sunday, I believe the plan was always to push us to Monday. We were left with a large leak and no plumber after waiting all day for him. Unless you enjoy doing business with unreliable plumbers, don't use GEORGE BRAZIL

1
★☆☆☆☆

There are 29 registered complaints with the Better Business Bureau against George Brazil. We should have looked there first! We had a large leak on a Sunday morning. They advertise no overtime or weekend rates. We called them, "no problem, we can get to you today, we just have one water heater to install and we will be right there". At 3:00pm we received a phone call. Two "members called" ("members" who he claimed pay his yearly fee and thus have priority, but this possibliity was never mentioned in our initial conversation with him) and they would not get to us until the next day, Monday. I don't think he was ever going to "get to us" on Sunday, I believe the plan was always to push us to Monday. We were left with a large leak and no plumber after waiting all day for him. Unless you enjoy doing business with unreliable plumbers, don't use GEORGE BRAZIL

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Watch out my elderly parents were totally taken advantage of by this company and it took 3 trips for them to complete the job at a cost that was 4 times what other companies quoted.

1
★☆☆☆☆

Watch out my elderly parents were totally taken advantage of by this company and it took 3 trips for them to complete the job at a cost that was 4 times what other companies quoted.

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great company. The good thing about this company is that it is open 24 hours a day. They came out in a flash when I needed them, and their prices were pretty decent.

4
★★★★☆

great company. The good thing about this company is that it is open 24 hours a day. They came out in a flash when I needed them, and their prices were pretty decent.

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George Brazil is too expensive for the service and quality you get from them. They did a little bit of work on the plumbing and preventive maintenance on the air conditioning, and we were not pleased at all. After they left, the problems reoccured the same day. They did not seem to acknowledge it, so we went elsewhere.

2
★★☆☆☆

George Brazil is too expensive for the service and quality you get from them. They did a little bit of work on the plumbing and preventive maintenance on the air conditioning, and we were not pleased at all. After they left, the problems reoccured the same day. They did not seem to acknowledge it, so we went elsewhere.

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On Labor Day Weekend 08/31/2008 my air conditioning unit went out so I called George Brazil for repair. They were prompt to come out and take a look. The Service rep diagnosed the problem as bad blower motor. He said he could not repair it and that a new blower motor would need to be ordered. He called his office and they called around to see if one could be found. Due to the holiday no supplier was open. He said that he would need to call on Tuesday. He couldn't give me an exact price but said it could be between $800-1000. He suggested I also but a condensation shut off on the unit also, he quoted me $230 for that. He said he would call the supplier on Tuesday morning and call me back with price. Because of the high price I decided to get 2nd opinion. Called Chas Roberts and they came out Tuesday morning. They confirmed what George Brazil stated. He called and got a quote of $377(part $170), and $75 for the condensation shut off. I agreed and they got the part and fixed it by 1 PM. At 11 Am the George Brazil rep called and left a message stating he found the part and can fix it for $968. I do not understand how Chas Roberts could possibly complete the repairs for a fraction of the cost George Brazil. Even the service charges were more, $85 Chas Roberts and $125+9.95 Fuel for George Brazil.

1
★☆☆☆☆

On Labor Day Weekend 08/31/2008 my air conditioning unit went out so I called George Brazil for repair. They were prompt to come out and take a look. The Service rep diagnosed the problem as bad blower motor. He said he could not repair it and that a new blower motor would need to be ordered. He called his office and they called around to see if one could be found. Due to the holiday no supplier was open. He said that he would need to call on Tuesday. He couldn't give me an exact price but said it could be between $800-1000. He suggested I also but a condensation shut off on the unit also, he quoted me $230 for that. He said he would call the supplier on Tuesday morning and call me back with price. Because of the high price I decided to get 2nd opinion. Called Chas Roberts and they came out Tuesday morning. They confirmed what George Brazil stated. He called and got a quote of $377(part $170), and $75 for the condensation shut off. I agreed and they got the part and fixed it by 1 PM. At 11 Am the George Brazil rep called and left a message stating he found the part and can fix it for $968. I do not understand how Chas Roberts could possibly complete the repairs for a fraction of the cost George Brazil. Even the service charges were more, $85 Chas Roberts and $125+9.95 Fuel for George Brazil.

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