Cool Touch Air Conditioning

★★★★★
  • 217 W Hatcher Rd Ste 28

    Phoenix, AZ 85021

    Map & Directions
  • 623-933-8660

About Cool Touch Air Conditioning

Categories
  • Air Conditioning Contractors
  • Air Conditioning Repair

Automotive

Automotive
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5.0 1
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This company is the best home service company I have ever done business with.

My sister referred Cool Touch to me because she had used them and she was very impressed. When I called them, I mentioned her name and they new exactly who she was! Each time I have subsequently called them I just tell them my name and Char fits me into the schedule the same day. She gives me an estimated time and then keeps me posted as to what's going on with previous jobs and when to expect the technician so I don't just sit around waiting all day.

My heat pump unit is 37 years old (no typo-1971, honestly!). It has quit working 4 times over the past year and Cool Touch has been able to fix it inexpensively each time, the first time for free because they were able to diagnose it over the phone and it was an easy fix for me to do. That was very impressive to me! If you're wondering why I don't just replace the unit, it's because I simply can't afford it. They certainly suggested that, but after I explained my financial situation they have worked hard each time to keep it going.

I know one of these days there won't be a cheap fix and my poor old heat pump will have to be replaced. When that day comes Cool Touch will most definitely be the company I will turn to.

If you are looking for fast, very friendly, honest, reliable service call Cool Touch first!

P.S. There are companies that are dishonest out there, believe me, I've dealt with several of them over the years. I don't own Cool Touch or get any benefit from writing this review. I just want others to find a trustworthy company without having to worry about what kind of people they're working with. :0)

2
★★★★★

This company is the best home service company I have ever done business with.

My sister referred Cool Touch to me because she had used them and she was very impressed. When I called them, I mentioned her name and they new exactly who she was! Each time I have subsequently called them I just tell them my name and Char fits me into the schedule the same day. She gives me an estimated time and then keeps me posted as to what's going on with previous jobs and when to expect the technician so I don't just sit around waiting all day.

My heat pump unit is 37 years old (no typo-1971, honestly!). It has quit working 4 times over the past year and Cool Touch has been able to fix it inexpensively each time, the first time for free because they were able to diagnose it over the phone and it was an easy fix for me to do. That was very impressive to me! If you're wondering why I don't just replace the unit, it's because I simply can't afford it. They certainly suggested that, but after I explained my financial situation they have worked hard each time to keep it going.

I know one of these days there won't be a cheap fix and my poor old heat pump will have to be replaced. When that day comes Cool Touch will most definitely be the company I will turn to.

If you are looking for fast, very friendly, honest, reliable service call Cool Touch first!

P.S. There are companies that are dishonest out there, believe me, I've dealt with several of them over the years. I don't own Cool Touch or get any benefit from writing this review. I just want others to find a trustworthy company without having to worry about what kind of people they're working with. :0)

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