Npg Cable Inc

★☆☆☆☆
  • 2100 College Dr # 132

    Lake Havasu City, AZ 86403

    Map & Directions
  • 928-855-4201

About Npg Cable Inc

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  • Cable TV Companies

Communications & Utilities

Communications & Utilities
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This is the 1st cable company I've dealt w/ that charges an installation fee & service call fees. But if you want cable TV & Internet access, you have no choice but to use NPG. Their website features leave A LOT to be desired. I clicked on "email management" - the response "Coming Soon." You cannot contact them via email or their website (and this is the Internet access company!!); they set up your password (they changed mine accidently so I was locked out of my own online account). I had to wait on hold to find out why & what they had changed my password to. 1 out of 5 representatives actually know what they're talking about and can explain it. I was given misleading information when ordering services (to the tune of $22. more a month). The only thing they have going for them is like all other cable companys, they don't require a contract agreement. I don't like Satalite TV but am considering it now that I've met NPG; however, DSL is no match for a cable modem so,,, I guess I'm stuck until the government makes them share their cable lines as they made the phone company share theirs. Competition creates better companies - a cable co. has no competition. I give this company a negative 5 stars!

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★☆☆☆☆

This is the 1st cable company I've dealt w/ that charges an installation fee & service call fees. But if you want cable TV & Internet access, you have no choice but to use NPG. Their website features leave A LOT to be desired. I clicked on "email management" - the response "Coming Soon." You cannot contact them via email or their website (and this is the Internet access company!!); they set up your password (they changed mine accidently so I was locked out of my own online account). I had to wait on hold to find out why & what they had changed my password to. 1 out of 5 representatives actually know what they're talking about and can explain it. I was given misleading information when ordering services (to the tune of $22. more a month). The only thing they have going for them is like all other cable companys, they don't require a contract agreement. I don't like Satalite TV but am considering it now that I've met NPG; however, DSL is no match for a cable modem so,,, I guess I'm stuck until the government makes them share their cable lines as they made the phone company share theirs. Competition creates better companies - a cable co. has no competition. I give this company a negative 5 stars!

Pros: no contract, cable modem's faster than DSL

Cons: Everything else! Prices, they lack an interactive website! most reps aren't trained well

 

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