We have used the Verde Valley Medical Center many times, since we have moved to that area. Each time was for something else, so we have been in many different areas. Each area had friendly staff, who were more then willing to help us out. They comforted our children, when they had to have surgery and stayed with them to make sure they were well, after the surgeries....even though they didn't have to. That really made us feel like they cared about all of us, when they did that.