Prescott Auto Body

★★★★☆
  • 1635 Iron Springs Rd

    Prescott, AZ 86305

    Map & Directions
  • 928-445-7372

3.6667 3
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they did an outstanding job on my car and they even took the time to hand wash my car. they also are really helpful when it comes to geting parts. they 'll find the cheapest priced parts for you.

5
★★★★★

they did an outstanding job on my car and they even took the time to hand wash my car. they also are really helpful when it comes to geting parts. they 'll find the cheapest priced parts for you.

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My Story:
My experience at Prescott Auto Body (1635 W Iron Springs Rd / 1649 Vyne St) was terrible AFTER the job was "finished."

Within minutes after getting my car, I noticed that they broke my window control panel when reinstalling it into the arm rest. Then I saw paint drips - something no body shop should allow out the door. Then, missing bumper and body bolts. Plus, the headlights were both hanging loose without retainer bolts.

I returned. The response was hostile. They finally agreed to do the rework, but I had to wait three days. The delay was disappointing since I had PAID for work that was not completed. I had to rent a car at my own expense.

Bottom Line:
My experience was upsetting, costly, and time consuming. Flawed work, delays and resistance to doing needed rework are worth only 1 star. Moreover, their rework was flawed: I ended up buying better fitting genuine Toyota body hardware and having additional rework done elsewhere.

1
★☆☆☆☆

My Story:
My experience at Prescott Auto Body (1635 W Iron Springs Rd / 1649 Vyne St) was terrible AFTER the job was "finished."

Within minutes after getting my car, I noticed that they broke my window control panel when reinstalling it into the arm rest. Then I saw paint drips - something no body shop should allow out the door. Then, missing bumper and body bolts. Plus, the headlights were both hanging loose without retainer bolts.

I returned. The response was hostile. They finally agreed to do the rework, but I had to wait three days. The delay was disappointing since I had PAID for work that was not completed. I had to rent a car at my own expense.

Bottom Line:
My experience was upsetting, costly, and time consuming. Flawed work, delays and resistance to doing needed rework are worth only 1 star. Moreover, their rework was flawed: I ended up buying better fitting genuine Toyota body hardware and having additional rework done elsewhere.

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0 out of 1 people found this review helpful.

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We have been in a couple accidents and have always taken our car to this place to get fixed. They do a great job and really care about their customers. I can't say enough about the work they do!

5
★★★★★

We have been in a couple accidents and have always taken our car to this place to get fixed. They do a great job and really care about their customers. I can't say enough about the work they do!

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1 out of 1 people found this review helpful.

 

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