Shaggys Carpet Cleaning

★★★☆☆
  • 902 West Glendale Avenue

    Phoenix, AZ 85021

    Map & Directions
  • 602-283-8249

About Shaggys Carpet Cleaning

Hours
Mon-Fri: 9am-5pm
Reservations
Make A Reservation

Personal Services

Personal Services
More choices in Phoenix:
Resultset_next

Deal of day for Carpet, Air duct & Vent Cleaning

232 East McDowell Road Phoenix, AZ

3.1429 14
Hi! Sign in to let us know how Shaggys Carpet Cleaning was?
Write a Review
.

Your company deserves a big fat ??F? for Failure! Didn??t show up on time and changed the price when they haven??t even walked through the house to see my carpet and tiles. Yea I owned a big house, but don??t mean you can rip me off! You deserve a kick out of the door. ATTENTION EVERYONE! Be scared when you read this, stay as far as you can and call another company!

1
★☆☆☆☆

Your company deserves a big fat ??F? for Failure! Didn??t show up on time and changed the price when they haven??t even walked through the house to see my carpet and tiles. Yea I owned a big house, but don??t mean you can rip me off! You deserve a kick out of the door. ATTENTION EVERYONE! Be scared when you read this, stay as far as you can and call another company!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

When I called to make an appointment, I explained everything that was supposed to be cleaned and the lady who took my information gave me my total $ 189.99 + tax (5 rooms & a stair way), when the cleaning guys came, they estimated the work for $ 400+ and after arguing and negotiating, they agreed on $ 256, I could cancel the appointment but since we all canceled our Sunday schedules we had no choice but to go ahead, they finished cleaning (the whole rooms, stairs) in 30 minutes and I could not see any difference, it looked like somebody passed a vacuum. I do not recommend this company to any one and I will not use them even for FREE!!!!!

1
★☆☆☆☆

When I called to make an appointment, I explained everything that was supposed to be cleaned and the lady who took my information gave me my total $ 189.99 + tax (5 rooms & a stair way), when the cleaning guys came, they estimated the work for $ 400+ and after arguing and negotiating, they agreed on $ 256, I could cancel the appointment but since we all canceled our Sunday schedules we had no choice but to go ahead, they finished cleaning (the whole rooms, stairs) in 30 minutes and I could not see any difference, it looked like somebody passed a vacuum. I do not recommend this company to any one and I will not use them even for FREE!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Be careful, these are bad people. Seems they have a habit of bullying people and making up lies to cover their aggressive sales tactics.
This company tries to give the impression that they are a company owned/franchise operation in different cities whereas in reality they are a telephone/internet operation that uses independent not licensed local individuals/small companies that they parcel jobs out to complete.
I was totally not prepared for this company. Over the phone i was given an estimate of approximately 45.00 per room and when he arrived i was told that it would cost me 299.00. He wrote up his report as if my carpet was heavily soiled with many permanent stains. my carpet is only a year old, we have no pets, and has small spots around the table. After debating both the price and the condition of the carpet he agreed to do it for only 198.00. When he was done i had wet carpet and the same dirty spots that i started with. after he left i went to the store and picked up a can of Resolve and the spots came right up. As if i wasn't upset enough...they used my water and my electricity to do the job. the machine was using so much energy that it caused my breaker to go out about 5-6 times. I would not recommend them to anyone!

1
★☆☆☆☆

Be careful, these are bad people. Seems they have a habit of bullying people and making up lies to cover their aggressive sales tactics.
This company tries to give the impression that they are a company owned/franchise operation in different cities whereas in reality they are a telephone/internet operation that uses independent not licensed local individuals/small companies that they parcel jobs out to complete.
I was totally not prepared for this company. Over the phone i was given an estimate of approximately 45.00 per room and when he arrived i was told that it would cost me 299.00. He wrote up his report as if my carpet was heavily soiled with many permanent stains. my carpet is only a year old, we have no pets, and has small spots around the table. After debating both the price and the condition of the carpet he agreed to do it for only 198.00. When he was done i had wet carpet and the same dirty spots that i started with. after he left i went to the store and picked up a can of Resolve and the spots came right up. As if i wasn't upset enough...they used my water and my electricity to do the job. the machine was using so much energy that it caused my breaker to go out about 5-6 times. I would not recommend them to anyone!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

When I called to make an appointment, I explained everything that was supposed to be cleaned and the lady who took my information gave me my total $ 189.99 + tax (5 rooms & a stair way), when the cleaning guys came, they estimated the work for $ 400+ and after arguing and negotiating, they agreed on $ 256, I could cancel the appointment but since we all canceled our Sunday schedules we had no choice but to go ahead, they finished cleaning (the whole rooms, stairs) in 30 minutes and I could not see any difference, it looked like somebody passed a vacuum. I do not recommend this company to any one and I will not use them even for FREE!!!!!

1
★☆☆☆☆

When I called to make an appointment, I explained everything that was supposed to be cleaned and the lady who took my information gave me my total $ 189.99 + tax (5 rooms & a stair way), when the cleaning guys came, they estimated the work for $ 400+ and after arguing and negotiating, they agreed on $ 256, I could cancel the appointment but since we all canceled our Sunday schedules we had no choice but to go ahead, they finished cleaning (the whole rooms, stairs) in 30 minutes and I could not see any difference, it looked like somebody passed a vacuum. I do not recommend this company to any one and I will not use them even for FREE!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

DO NOT USE THIS BUSINESS!!!!! Mr. Azad quoted me a price for cleaning and appraisal of $120 per rug. I had a 6th rug I needed repaired where the colors were washed out. I explained this to Mr. Azad. He told me tea staining was a technique that would bring back the colors of the rugs and suggested some nice rug padding that would protect my rugs from wear and tear. I agreed. The amount he charged on my credit card was not the amount previously quoted for cleaning and appraisal - $700 plus the extra for padding and tea staining. He charged me close to $1700 for the cleaning and appraisals. I have not received the apprasails and the rugs looked uncleaned.The hall rug was not repaired and looked untouched. I paid $400 for the padding and got remnants of carpet padding put together with duct tape. The tea staining was $720. Not all the rugs were tea stained and the ones that were look uneven and dirty. The total bill -$2754. He made promises to deliver my rugs and did not show up or call. He would tell me my appraisals would be delivered but they never weren't. He told me the truck driver did not have the apprasails and they were at the store, but when we went to the store they were not there either. Then he said he had them and would deliver them the next day. His word cannot be trusted and franklly I am glad I got my rugs back at all. Horrible experience! I have two photos - you can see the edge of the rug is anything but clean and the custom padding I was promised for $67 was a bunch of remnants duct taped together

1
★☆☆☆☆

DO NOT USE THIS BUSINESS!!!!! Mr. Azad quoted me a price for cleaning and appraisal of $120 per rug. I had a 6th rug I needed repaired where the colors were washed out. I explained this to Mr. Azad. He told me tea staining was a technique that would bring back the colors of the rugs and suggested some nice rug padding that would protect my rugs from wear and tear. I agreed. The amount he charged on my credit card was not the amount previously quoted for cleaning and appraisal - $700 plus the extra for padding and tea staining. He charged me close to $1700 for the cleaning and appraisals. I have not received the apprasails and the rugs looked uncleaned.The hall rug was not repaired and looked untouched. I paid $400 for the padding and got remnants of carpet padding put together with duct tape. The tea staining was $720. Not all the rugs were tea stained and the ones that were look uneven and dirty. The total bill -$2754. He made promises to deliver my rugs and did not show up or call. He would tell me my appraisals would be delivered but they never weren't. He told me the truck driver did not have the apprasails and they were at the store, but when we went to the store they were not there either. Then he said he had them and would deliver them the next day. His word cannot be trusted and franklly I am glad I got my rugs back at all. Horrible experience! I have two photos - you can see the edge of the rug is anything but clean and the custom padding I was promised for $67 was a bunch of remnants duct taped together

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a place with extremely rude customer service. Most furniture and decor items are said to be new. In fact, they're refurbished and marked as "new". They have a warehouse near the back door where "new" furniture is touched up and retagged as new. The owner (Becky) is also rude and lie to us in several occasions. They're not a member of BBB so if you're get cheated, you might want to beg for your money back. They insisted to accept only cash. If you care about the quality of the product, shop at Ashley Furniture, Room-To-Go, or other companies with reputation

1
★☆☆☆☆

This is a place with extremely rude customer service. Most furniture and decor items are said to be new. In fact, they're refurbished and marked as "new". They have a warehouse near the back door where "new" furniture is touched up and retagged as new. The owner (Becky) is also rude and lie to us in several occasions. They're not a member of BBB so if you're get cheated, you might want to beg for your money back. They insisted to accept only cash. If you care about the quality of the product, shop at Ashley Furniture, Room-To-Go, or other companies with reputation

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been using Shaggys for almost 3 years now for our carpet cleaning and just wanted everyone to know that I have always received A+ service from them. Even when a pretty bad pet stain came back, I just called and they were out next day at no charge to take care of it... smiles and all! Thanks for the continuous good work Shaggy's!

5
★★★★★

I have been using Shaggys for almost 3 years now for our carpet cleaning and just wanted everyone to know that I have always received A+ service from them. Even when a pretty bad pet stain came back, I just called and they were out next day at no charge to take care of it... smiles and all! Thanks for the continuous good work Shaggy's!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Shaggys was referred to me by my neighbor, I had them come out before the holidays to spruce up the carpets and try to remove some pet stains that seemed to never go away. They did a terrific job and were fast and friendly. The prices are

3
★★★★★

Shaggys was referred to me by my neighbor, I had them come out before the holidays to spruce up the carpets and try to remove some pet stains that seemed to never go away. They did a terrific job and were fast and friendly. The prices are

.

We had a Groupon for this company and it mentioned a particular advanced type of cleaning device that they would use for the service. They tried to charge me extra to use that. In addition, some of the carpet didn't come clean properly and when we called them, they didn't come back to fix these issues. We found this a very disappointing experience. They rope you in with the Groupon, and then try and sell you extra items on top of that. I would not recommend this company at all.

2
★★☆☆☆

We had a Groupon for this company and it mentioned a particular advanced type of cleaning device that they would use for the service. They tried to charge me extra to use that. In addition, some of the carpet didn't come clean properly and when we called them, they didn't come back to fix these issues. We found this a very disappointing experience. They rope you in with the Groupon, and then try and sell you extra items on top of that. I would not recommend this company at all.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

These guys did a great job!! I had been putting off getting my carpets cleaned for a while since we were in the middle of a long-winded remodel project. When we finally finished I had an awesome new kitchen, but the front family room carpets were a mess. I was concerned that we would need to invest now in replacing them and that was not in the budget. After calling around I decided to use Shaggys because they sold me on the restoration process hoping this would save my carpets. Well it did!! I am so thrilled with the results and even happier that I didn't need to get new carpets! They are extremely knowledgeable about their business and did a fantastic job!

5
★★★★★

These guys did a great job!! I had been putting off getting my carpets cleaned for a while since we were in the middle of a long-winded remodel project. When we finally finished I had an awesome new kitchen, but the front family room carpets were a mess. I was concerned that we would need to invest now in replacing them and that was not in the budget. After calling around I decided to use Shaggys because they sold me on the restoration process hoping this would save my carpets. Well it did!! I am so thrilled with the results and even happier that I didn't need to get new carpets! They are extremely knowledgeable about their business and did a fantastic job!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We moved into a new house. The play room carpets were heavily soiled. They did a sample cleaning and we were amazed. We let them do the whole house and are extremely pleased. no need to replace playroom carpet!

2
★★★★★

We moved into a new house. The play room carpets were heavily soiled. They did a sample cleaning and we were amazed. We let them do the whole house and are extremely pleased. no need to replace playroom carpet!

Pros: Ontime, Nice, amazing work

.

I had the carpet in my entire house cleaned including areas soiled by my cats. Instead of a 3 or 4 hour time range, I was given a nice short 30 minute range and Dave (I'm pretty sure about the name) was right on time. He used black light to thoroughly search out areas that had been soiled by the cats, but also treated the whole room with deodorizer, just in case. And he did a great job on all the other "regular" rooms, too. The price was very reasonable, cheaper than others I've used in the past.
When I wasn't sure all the odor had come out of the carpet, I called Shaggy's back a week later and he came back and treated happily right away. Problem solved. Dave obviously wanted a happy customer and he got one. I would definitely recommend Shaggy's to anybody who wants carpets cleaned.
Tip: You may get an answering machine when you call, but don't worry. He'll call you back pretty quickly.

5
★★★★★

I had the carpet in my entire house cleaned including areas soiled by my cats. Instead of a 3 or 4 hour time range, I was given a nice short 30 minute range and Dave (I'm pretty sure about the name) was right on time. He used black light to thoroughly search out areas that had been soiled by the cats, but also treated the whole room with deodorizer, just in case. And he did a great job on all the other "regular" rooms, too. The price was very reasonable, cheaper than others I've used in the past.
When I wasn't sure all the odor had come out of the carpet, I called Shaggy's back a week later and he came back and treated happily right away. Problem solved. Dave obviously wanted a happy customer and he got one. I would definitely recommend Shaggy's to anybody who wants carpets cleaned.
Tip: You may get an answering machine when you call, but don't worry. He'll call you back pretty quickly.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You guys really came through.
your the best. We will recommend you to all our friends and family.
By the way the sofa also turned out great when it dried!
and no more smell from the dog...

Sarah

5
★★★★★

You guys really came through.
your the best. We will recommend you to all our friends and family.
By the way the sofa also turned out great when it dried!
and no more smell from the dog...

Sarah

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My dog recently broke into the dog food cabinet and ate about 10 cups of kibble and washed it down with about the same amount of water. There was no way her belly could hold all that, and the inevitable occurred in several places throughout the house - on white carpet in a lovely shade of burnt orange.

A friend recommended Shaggy's because they specialize in pet problems. When I called, he was pretty busy, but he could tell I was desperate and came out the next day.

I seriously did not believe that the carpet could be saved, but he sprayed this magic enzyme stuff on it and the burnt orange disappeared instantly (along with the accompanying aroma). The only evidence remaining is where I tried to clean the carpet myself before Shaggy's got there.

The price was fair, he did a great job and I would highly recommend them.

5
★★★★★

My dog recently broke into the dog food cabinet and ate about 10 cups of kibble and washed it down with about the same amount of water. There was no way her belly could hold all that, and the inevitable occurred in several places throughout the house - on white carpet in a lovely shade of burnt orange.

A friend recommended Shaggy's because they specialize in pet problems. When I called, he was pretty busy, but he could tell I was desperate and came out the next day.

I seriously did not believe that the carpet could be saved, but he sprayed this magic enzyme stuff on it and the burnt orange disappeared instantly (along with the accompanying aroma). The only evidence remaining is where I tried to clean the carpet myself before Shaggy's got there.

The price was fair, he did a great job and I would highly recommend them.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Shaggy Hey thanks for the great review! There are only two stars????? If that was a mistake would you bump it up? Thanks again David

Wait, you're the expert.

If you've been to or used Shaggys Carpet Cleaning, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review