H&R Block

★☆☆☆☆
  • 3036 E Thomas

    Phoenix, AZ 85016

    Cross street: FRYS GROCERY

    Map & Directions
  • 602-840-2891

Finance

Finance
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Normally, I do my own taxes online via TurboTax but had some life changes (job loss, taken $ out of my 401K)
and I wanted to make sure my taxes got done correctly by a professional.

So, I made an appointment & went down with all my paperwork;
only for the preparer to allow continual interruptions by walk-ins, phone calls (business & personal) & fry's employees.
HORRIBLE service . . . I will NEVER go back.

The preparer also had to call her manager a few times because she wasn't sure how to file parts of my return.
(She spoke in Spanish when talking to her manager.)
Once it was all said & done, I was told the fee was going to be $230
and that I owed over $4,000.

I wasn't happy with her "service" but I paid the fee.
And I didn't have the $4,000 to pay the IRS, so I sent my taxes in without payment.
And come to find out (via letter from the IRS) I didn't even owe half that!

So, no... I definitely would NOT recommend H&R Block.
All they appear to do anyways is use Turbo Tax themselves... and you can buy that yourself for like $50.
It's not like the H&R Block preparer gave me any tips or suggestions.

1
★☆☆☆☆

Normally, I do my own taxes online via TurboTax but had some life changes (job loss, taken $ out of my 401K)
and I wanted to make sure my taxes got done correctly by a professional.

So, I made an appointment & went down with all my paperwork;
only for the preparer to allow continual interruptions by walk-ins, phone calls (business & personal) & fry's employees.
HORRIBLE service . . . I will NEVER go back.

The preparer also had to call her manager a few times because she wasn't sure how to file parts of my return.
(She spoke in Spanish when talking to her manager.)
Once it was all said & done, I was told the fee was going to be $230
and that I owed over $4,000.

I wasn't happy with her "service" but I paid the fee.
And I didn't have the $4,000 to pay the IRS, so I sent my taxes in without payment.
And come to find out (via letter from the IRS) I didn't even owe half that!

So, no... I definitely would NOT recommend H&R Block.
All they appear to do anyways is use Turbo Tax themselves... and you can buy that yourself for like $50.
It's not like the H&R Block preparer gave me any tips or suggestions.

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