X S Salon & Spa

★★★☆☆
  • 1401 E Williams Field Rd # 101

    Gilbert, AZ 85295

    Map & Directions
  • 480-820-9797

About X S Salon & Spa

Categories
  • Beauty Salons

Personal Services

Personal Services
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I was looking for a new stylist because mine had just had a baby and would no longer be doing hair. I was asking one of my girlfriends who she saw because her color always looks fresh and the style always looks clean.
She told me to check out her stylist on Facebook because she has a group called "Hair by Alexandra". I messaged Alexandra on her Facebook and she surprised me because she said to check out HER salon website. (www,myXSsalon,com) I knew she was good just by looking at her before and after pictures on her website and by looking at my friend's hair.
I left the salon feeling confident and fresh. Alexandra made me feel very relaxed through the whole service. I left with an amazing cut and color and I can't wait until my next service!

2
★★★★★

I was looking for a new stylist because mine had just had a baby and would no longer be doing hair. I was asking one of my girlfriends who she saw because her color always looks fresh and the style always looks clean.
She told me to check out her stylist on Facebook because she has a group called "Hair by Alexandra". I messaged Alexandra on her Facebook and she surprised me because she said to check out HER salon website. (www,myXSsalon,com) I knew she was good just by looking at her before and after pictures on her website and by looking at my friend's hair.
I left the salon feeling confident and fresh. Alexandra made me feel very relaxed through the whole service. I left with an amazing cut and color and I can't wait until my next service!

Pros: Friendly, educated, skilled, amazing!!

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Great stylist. She is such a perfectionist and will make sure you leave the salon looking great. Go see her!!!!!

2
★★★★★

Great stylist. She is such a perfectionist and will make sure you leave the salon looking great. Go see her!!!!!

.

I'm a hairdresser so I'm extremely picky. I'll tell you straight forth I don't go to anyone other than Brook Dunning at this salon. She's a certified Redken Colorist which isn't one of the lines they carry at this salon but it shows a level of experience and talent in the industry. I've been seeing Brook for 6 years, so I'm not exaggerating when I tell you she's really good. The salon's beautiful. Personally I couldn't really care about what some of the other reviews mention because I know the inner workings of a business and I'm happy with the way my hairdresser takes care of me. I go there to relax, get my hair done and leave happy every time. If you're looking for a good cut/color for a really reasonable price than check her out. I promise you won't be disappointed.

2
★★★★★

I'm a hairdresser so I'm extremely picky. I'll tell you straight forth I don't go to anyone other than Brook Dunning at this salon. She's a certified Redken Colorist which isn't one of the lines they carry at this salon but it shows a level of experience and talent in the industry. I've been seeing Brook for 6 years, so I'm not exaggerating when I tell you she's really good. The salon's beautiful. Personally I couldn't really care about what some of the other reviews mention because I know the inner workings of a business and I'm happy with the way my hairdresser takes care of me. I go there to relax, get my hair done and leave happy every time. If you're looking for a good cut/color for a really reasonable price than check her out. I promise you won't be disappointed.

Pros: Nice atmosphere and excellent service.

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After using the same salon owner/stylist (Sayoko) for 5 years I had a Jr. stylist (Alex) do my cut and color. She left me with chunky color, horrible hot-spots, and barely trimmed the hair. I came in for a re-do and the salon agreed the hair treatment was awful, but then they charged me $30 for the re-do because she said they didn't charge me enough the first time. To make things worse, the hot spots and brassy chunks came back after a few washings. So after $130 and 5 hours in their salon my hair looks like my 1st grader colored it. I am finding a new stylist.

0
★☆☆☆☆

After using the same salon owner/stylist (Sayoko) for 5 years I had a Jr. stylist (Alex) do my cut and color. She left me with chunky color, horrible hot-spots, and barely trimmed the hair. I came in for a re-do and the salon agreed the hair treatment was awful, but then they charged me $30 for the re-do because she said they didn't charge me enough the first time. To make things worse, the hot spots and brassy chunks came back after a few washings. So after $130 and 5 hours in their salon my hair looks like my 1st grader colored it. I am finding a new stylist.

Pros: Good Haircut

Cons: Horrible color - Unable to fix it. No loyalty

.

Come see Brook Dunning at Xs Salon and Spa and she will take great care of you. She's professional and works hard on delivering exactly what the client wants.

2
★★★★★

Come see Brook Dunning at Xs Salon and Spa and she will take great care of you. She's professional and works hard on delivering exactly what the client wants.

Pros: stays on time

.

I explicitly told my stylist that I did NOT want the chunky look, instead I wanted the blended natural sun-kissed look. I came away with chunks ALL over! The manager came over and said the chunks were "in" and that I looked great. The manager and the stylist were more concerned that they liked my hair and less worried that I had to live with it. I did go back 2 weeks later to have it "fixed" and it went very brassy! NEVER again will I go back!

0
★☆☆☆☆

I explicitly told my stylist that I did NOT want the chunky look, instead I wanted the blended natural sun-kissed look. I came away with chunks ALL over! The manager came over and said the chunks were "in" and that I looked great. The manager and the stylist were more concerned that they liked my hair and less worried that I had to live with it. I did go back 2 weeks later to have it "fixed" and it went very brassy! NEVER again will I go back!

Pros: They could fit me in anytime.

Cons: No wonder their schedule was open- nobody can do color!

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I have been to this salon for two and half years. The staff is very professional and welcoming to their clients. My hairstylist is Lisa and she was very attentive to my needs and listened to the concerns that I have with my hair. XS Salon and Spa is a one stop oasis for all your beauty needs including hair coloring and styling, massage, facials, manicures, and pedicures. I highly recommend making your next appointment at this salon.

2
★★★★★

I have been to this salon for two and half years. The staff is very professional and welcoming to their clients. My hairstylist is Lisa and she was very attentive to my needs and listened to the concerns that I have with my hair. XS Salon and Spa is a one stop oasis for all your beauty needs including hair coloring and styling, massage, facials, manicures, and pedicures. I highly recommend making your next appointment at this salon.

Pros: Professional Staff, Relaxing Atmosphere

Cons: None

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Do not buy gift certificates here. My husband bought a $250 gift certificate there. I used all but $77 of it and was told by the front desk person that even though there is an expiration date, they really dont expire. I was told today that they would not honor the remaining balance because it expired and now I am out that $77. Please do not spend your money here, there are better businesses out there that want to keep their customers!

0
★☆☆☆☆

Do not buy gift certificates here. My husband bought a $250 gift certificate there. I used all but $77 of it and was told by the front desk person that even though there is an expiration date, they really dont expire. I was told today that they would not honor the remaining balance because it expired and now I am out that $77. Please do not spend your money here, there are better businesses out there that want to keep their customers!

Pros: Location

Cons: Bad customer service

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I have gone to this salon a handful of times each time hoping for a better more inviting experience. I have had spa services in which I feel very rushed and the nail services are anything but relaxing. It felt as if I was in highschool listening to grown women complain about all the employees and even previous clients. Very uncomfortable. The front desk is probably the most unpleasant to speak to let alone look at. You would think being the first impression of a salon you would be cosmetically done up. Not in this case. They are very unprofessional and could care less about pleasing clients. Pretty decor but all in all very disappointing.

0
★☆☆☆☆

I have gone to this salon a handful of times each time hoping for a better more inviting experience. I have had spa services in which I feel very rushed and the nail services are anything but relaxing. It felt as if I was in highschool listening to grown women complain about all the employees and even previous clients. Very uncomfortable. The front desk is probably the most unpleasant to speak to let alone look at. You would think being the first impression of a salon you would be cosmetically done up. Not in this case. They are very unprofessional and could care less about pleasing clients. Pretty decor but all in all very disappointing.

Cons: Poor Customer Service

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Worst place ever. Their customer service was horrible. When I checked out the front desk were very rude and dismissive.

0
★☆☆☆☆

Worst place ever. Their customer service was horrible. When I checked out the front desk were very rude and dismissive.

.

XS is the most elegant salon & spa I have ever had the pleasure of visiting. The staff is warm and inviting and went above and beyond to make my experience one of the best ever. For a full day of pampering and relaxation, I recommend you take a day out with XS.

2
★★★★★

XS is the most elegant salon & spa I have ever had the pleasure of visiting. The staff is warm and inviting and went above and beyond to make my experience one of the best ever. For a full day of pampering and relaxation, I recommend you take a day out with XS.

Pros: Ambience, Customer Service, Relaxing Atmosphere, Clean!

Cons: None

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I'm not the kind of guy who spends time at a spa or salon, however my fiance purchased me a spa package. I reluctantly went, not knowing what to expect??

I entered into the salon and walked up to the front desk to check in?. I was kindly greeted. At this time I was informed about my package?. It was the Raja Journey which included my choice of Massage or facial, manicure, haircut and style. I was then escorted out of the salon and through the courtyard to their spa. Their courtyard has a wonderful Tuscany meets Asia infused with Moroccan which I soon learned would be their whole theme?..Now my journey begins.

Massage- My therapist took care of every ache and pain I had. I was refreshed and relaxed
Manicure- We?ll just say I never know my hands could look so good?. I now apologize to my fiance for the years prior that she had to tolerate them.
Haircut & Style- I received a clean cut and every hair styled into place.

I am now a regular client at XS Salon & Spa.

2
★★★★★

I'm not the kind of guy who spends time at a spa or salon, however my fiance purchased me a spa package. I reluctantly went, not knowing what to expect??

I entered into the salon and walked up to the front desk to check in?. I was kindly greeted. At this time I was informed about my package?. It was the Raja Journey which included my choice of Massage or facial, manicure, haircut and style. I was then escorted out of the salon and through the courtyard to their spa. Their courtyard has a wonderful Tuscany meets Asia infused with Moroccan which I soon learned would be their whole theme?..Now my journey begins.

Massage- My therapist took care of every ache and pain I had. I was refreshed and relaxed
Manicure- We?ll just say I never know my hands could look so good?. I now apologize to my fiance for the years prior that she had to tolerate them.
Haircut & Style- I received a clean cut and every hair styled into place.

I am now a regular client at XS Salon & Spa.

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I would not recommend this place to anyone. Do not be fooled by the nice, and relaxing ambience. I went in to get two inches taken off my hair. Instead I found an unexprienced hairstylist who left my hair all choppy, unporpotioned, and random strands here and there. She called her manager over and I told the manager that my hair was choppy. The manager told me she had no idea what I was talking about. This is very very sad because I am not a loud person so I paid and left. When I got home my whole family agreed that a blind monkey could do better. I am so sad for my hair, because now I am going to have to take 2 or more inches off to fix it, something I didn't want to do. They should have paid me for have that girl practice on me.

0
★☆☆☆☆

I would not recommend this place to anyone. Do not be fooled by the nice, and relaxing ambience. I went in to get two inches taken off my hair. Instead I found an unexprienced hairstylist who left my hair all choppy, unporpotioned, and random strands here and there. She called her manager over and I told the manager that my hair was choppy. The manager told me she had no idea what I was talking about. This is very very sad because I am not a loud person so I paid and left. When I got home my whole family agreed that a blind monkey could do better. I am so sad for my hair, because now I am going to have to take 2 or more inches off to fix it, something I didn't want to do. They should have paid me for have that girl practice on me.

Pros: ambience

Cons: unexperienced hair stylist who does not know how to cut hair.

 

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