Beam Speed

★★★☆☆
We are the leading provider of wireless high speed data services for Business and Residential use throughout Yuma and Imperial counties.
  • 2481 E Palo Verde St

    Yuma, AZ 85365

    Map & Directions
  • 928-343-0300

About Beam Speed

Hours
Mon-Fri 8am-5pm

Computer & Internet Services

Computer & Internet Services
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Yuma High Speed Internet

2411 S 4th Ave Yuma, AZ

2.5 6
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Terrible. They basically hold a monopoly in Wellton because nobody else will provide here, that is the only reason anyone uses their services. They charge $70 a month for 128 kilobytes per second download, when most mainstream internet

3
★★★★★

Terrible. They basically hold a monopoly in Wellton because nobody else will provide here, that is the only reason anyone uses their services. They charge $70 a month for 128 kilobytes per second download, when most mainstream internet

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I went for days with no signal. The customer support is horrible and the technical support non existent.

0
★☆☆☆☆

I went for days with no signal. The customer support is horrible and the technical support non existent.

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Seems like the signal is always down and down for days. The customer service is terrible.

0
★☆☆☆☆

Seems like the signal is always down and down for days. The customer service is terrible.

.

I've been a BeamSpeed customer for a few years. My service normally functions without issue; rarely does it go down. During outages BeamSpeed's technical support has always been helpful in keeping me informed as to the approximate time service will be restored. Sometimes its hard to reach tech support during major outages (area power failures). I've been informed this is due to their phone system being overloaded...apparently this should be remedied soon.Technical support is very helpful, even in regards to issues relating to personal computer questions not necessarily related to the functionality of their service (ie. BeamSpeed helped me configure my router to work with my VoIP service through Vonage).\r\n\r\nI'm not sure why the other reviewers state such a bad experience with this company. I've been a customer quite some time and can't say I've experienced poor treatment from BeamSpeed. If you're looking for an inexpensive, reliable, helpful ISP then BeamSpeed is for you.

2
★★★★★

I've been a BeamSpeed customer for a few years. My service normally functions without issue; rarely does it go down. During outages BeamSpeed's technical support has always been helpful in keeping me informed as to the approximate time service will be restored. Sometimes its hard to reach tech support during major outages (area power failures). I've been informed this is due to their phone system being overloaded...apparently this should be remedied soon.Technical support is very helpful, even in regards to issues relating to personal computer questions not necessarily related to the functionality of their service (ie. BeamSpeed helped me configure my router to work with my VoIP service through Vonage).\r\n\r\nI'm not sure why the other reviewers state such a bad experience with this company. I've been a customer quite some time and can't say I've experienced poor treatment from BeamSpeed. If you're looking for an inexpensive, reliable, helpful ISP then BeamSpeed is for you.

Pros: Reliable, simple to install, great customer service.

Cons: Slower than cable.

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Beamspeed has got to be the worst service ever.\nWe had lots of down time with this company. and the company would never come out when we asked for service.\nIf I am paying 75 bucks for service, the company sure better come out and fix it when it does not work!\nThe service was non existant, the staff was very rude and mean.\nI would never, ever use this company again.. I give them an F

0
★☆☆☆☆

Beamspeed has got to be the worst service ever.\nWe had lots of down time with this company. and the company would never come out when we asked for service.\nIf I am paying 75 bucks for service, the company sure better come out and fix it when it does not work!\nThe service was non existant, the staff was very rude and mean.\nI would never, ever use this company again.. I give them an F

Cons: terrible service, rude staff

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These guys are the worst service we have ever used.\nthe guys are rude, and the customer service is horrible. They refused to come out and service our equipment and we had outages every weekend. Everytime we had no service, we would call and the phone would ring with no answer.\nFinally on monday we would get them, only for them to say they would not come out.\n\nTerrible company.

0
★☆☆☆☆

These guys are the worst service we have ever used.\nthe guys are rude, and the customer service is horrible. They refused to come out and service our equipment and we had outages every weekend. Everytime we had no service, we would call and the phone would ring with no answer.\nFinally on monday we would get them, only for them to say they would not come out.\n\nTerrible company.

Cons: poor customer service, rude staff, lots of downtime

 

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