Cherry Tree Plumbing Llc

★★★★★
  • 4265 E Carriage Way

    Gilbert, AZ 85297

    Map & Directions
  • 480-610-1400

4.7273 22
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Will called me just a few minutes after I submitted my request to Service Magic and we made an appointment for the next day.I am very happy with the service I received from Brian. He was on time and found the problems for 2 toilets in my rental and fixed them at a very reasonable price. I would highly recommend Brian and Cherry Tree Plumbing and they will be the plumber I call for any future needs.

2
★★★★★

Will called me just a few minutes after I submitted my request to Service Magic and we made an appointment for the next day.I am very happy with the service I received from Brian. He was on time and found the problems for 2 toilets in my rental and fixed them at a very reasonable price. I would highly recommend Brian and Cherry Tree Plumbing and they will be the plumber I call for any future needs.

on Service Magic

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Followed up and were very eager to help

2
★★★★★

Followed up and were very eager to help

on Service Magic

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They repaired the original problem and recommended another that they found upon inspection. They completed this work with efficiency and when promised. We are pleased with the equipment that was installed

2
★★★★★

They repaired the original problem and recommended another that they found upon inspection. They completed this work with efficiency and when promised. We are pleased with the equipment that was installed

on Service Magic

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Leaking toilet connection: They provided new materials without question and additional service without cost. They were efficient and reasonably priced - after a little negotiating. What more could you ask?

2
★★★★★

Leaking toilet connection: They provided new materials without question and additional service without cost. They were efficient and reasonably priced - after a little negotiating. What more could you ask?

on Service Magic

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I had no choice but to hire them for the toilet repair since it was leaking so much but I do feel their prices were very high and I would not call them again.

2
★★★★☆

I had no choice but to hire them for the toilet repair since it was leaking so much but I do feel their prices were very high and I would not call them again.

on Service Magic

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customer friendly, good price, great service and work!

2
★★★★★

customer friendly, good price, great service and work!

on Service Magic

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absoulutely excellent service, on time (is an understatement). Tim was an excetional young man. Never tried to upsell anything, was extrmely informative on everything we needed done. And returned and completed the job exactly when he said he would. they are definitly on my speed dial

2
★★★★★

absoulutely excellent service, on time (is an understatement). Tim was an excetional young man. Never tried to upsell anything, was extrmely informative on everything we needed done. And returned and completed the job exactly when he said he would. they are definitly on my speed dial

on Service Magic

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On time, clean, personable, great job, great rates. He went and got the needed parts that day and fixed, replaced 3 faucet valves and one outside rusting pipe. They also had an online coupon for 25% off. What more could I possibly ask for!

2
★★★★★

On time, clean, personable, great job, great rates. He went and got the needed parts that day and fixed, replaced 3 faucet valves and one outside rusting pipe. They also had an online coupon for 25% off. What more could I possibly ask for!

on Service Magic

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They were very communicative, on-time, and fairly priced. Brian was our licensed plumber who did in about 20 minutes what I could not do all weekend. I highly recommend these guys - they are real, fair, and very friendly.

2
★★★★★

They were very communicative, on-time, and fairly priced. Brian was our licensed plumber who did in about 20 minutes what I could not do all weekend. I highly recommend these guys - they are real, fair, and very friendly.

on Service Magic

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I had a kitchen sink that wouldn't drain. Thy had a guy come pretty quickly & he fixed it in a timely manner without any problems... A few weeks later I had a leaky shower and they came out again. Their initial diagnosis of the problem was far off. They went through, messed with the water heater and did some evaluating for at least 45 minutes then said they were going to have to redo all the piping and it could take a few days and a lot of $$$. I wasn't too sure of it. I then went into another bathroom and saw where the leak was coming from and they were like "OH! There's your problem!", so after all that, they fixed it for $350+ and gave me a really brief invoice, like a credit card slip. Well, later in the day, I go to flush a toilet and I hear all this noise coming from the water heater. My first thought was that they had messed something up when they were trying to figure out the previous problem. I call them up and they say they'll have someone come over right away and fix it. They came back and weren't able to figure out what was wrong and that they'd have someone else come back and check it out. A few days later another guy shows up and fixes it (or so I thought) & CHARGES me for fixing it! I call up and speak with the guy who answers the phone (Will) and I ask if he can send me a more detailed invoice for the fixing of what ended up being a leak in the shower and he says "sure" and that he had just written up and would email it to me. 2 months later and I still have yet to receive it, even after following up every couple of weeks. I also ask why I was charged for the guy coming over to repair something that was obviously in need of repair bc of their own goof-up and he says he'll have one of his technicians call to explain it. That was 3 weeks ago, haven't heard anything. And on top of that, the loud rattling that was happening after the toilet flushed that was "fixed", well that came back about 2 weeks later.

I will say that all of their technicians have been friendly, but if this is "WHAT YOU DO" and you aren't getting the job done, it doesn't really matter. Needless to say, what started off as a good relationship has become a NIGHTMARE. AVOID THESE GUYS AT ALL COSTS!!

0
★☆☆☆☆

I had a kitchen sink that wouldn't drain. Thy had a guy come pretty quickly & he fixed it in a timely manner without any problems... A few weeks later I had a leaky shower and they came out again. Their initial diagnosis of the problem was far off. They went through, messed with the water heater and did some evaluating for at least 45 minutes then said they were going to have to redo all the piping and it could take a few days and a lot of $$$. I wasn't too sure of it. I then went into another bathroom and saw where the leak was coming from and they were like "OH! There's your problem!", so after all that, they fixed it for $350+ and gave me a really brief invoice, like a credit card slip. Well, later in the day, I go to flush a toilet and I hear all this noise coming from the water heater. My first thought was that they had messed something up when they were trying to figure out the previous problem. I call them up and they say they'll have someone come over right away and fix it. They came back and weren't able to figure out what was wrong and that they'd have someone else come back and check it out. A few days later another guy shows up and fixes it (or so I thought) & CHARGES me for fixing it! I call up and speak with the guy who answers the phone (Will) and I ask if he can send me a more detailed invoice for the fixing of what ended up being a leak in the shower and he says "sure" and that he had just written up and would email it to me. 2 months later and I still have yet to receive it, even after following up every couple of weeks. I also ask why I was charged for the guy coming over to repair something that was obviously in need of repair bc of their own goof-up and he says he'll have one of his technicians call to explain it. That was 3 weeks ago, haven't heard anything. And on top of that, the loud rattling that was happening after the toilet flushed that was "fixed", well that came back about 2 weeks later.

I will say that all of their technicians have been friendly, but if this is "WHAT YOU DO" and you aren't getting the job done, it doesn't really matter. Needless to say, what started off as a good relationship has become a NIGHTMARE. AVOID THESE GUYS AT ALL COSTS!!

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Removed toilet, came down in price when I told him the other company charged less.

2
★★★★★

Removed toilet, came down in price when I told him the other company charged less.

on Service Magic

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Appointment was set very quickly, and Cherry Tree made very quick work out of a plumbing issue that had been bothering us for several years. I wish we had called you sooner!! Very quick professional work.

2
★★★★★

Appointment was set very quickly, and Cherry Tree made very quick work out of a plumbing issue that had been bothering us for several years. I wish we had called you sooner!! Very quick professional work.

on Service Magic

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Tim responded immediatley with an estimate on the work I wanted done. He was vvery professional, and found a way to locate a sewer access pipe that saved me over $200 (if another way had been used).
Tim was helpful and answered all my qwestions and made good suggestions.

2
★★★★★

Tim responded immediatley with an estimate on the work I wanted done. He was vvery professional, and found a way to locate a sewer access pipe that saved me over $200 (if another way had been used).
Tim was helpful and answered all my qwestions and made good suggestions.

on Service Magic

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They were very straightforward on the price for my repair and stuck to that price until the work was done and complete!

2
★★★★★

They were very straightforward on the price for my repair and stuck to that price until the work was done and complete!

on Service Magic

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The service tech came out promptly the next day. He completed the repair and answered several questions I had about faucets.

2
★★★★★

The service tech came out promptly the next day. He completed the repair and answered several questions I had about faucets.

on Service Magic

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Cherry Tree did a great job fixing our leak and even corrected a poor job done by another contractor! On time, good quality and pleasant to work with!

2
★★★★★

Cherry Tree did a great job fixing our leak and even corrected a poor job done by another contractor! On time, good quality and pleasant to work with!

on Service Magic

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My problem was a very simple, once I actually saw what the tech needed to do to fix the faucett. I understand that plumbing is expensive, but for what was fixed on my faucett, I felt the fee should have been less. I should have had a better understanding of their fees, which I wasn't aware of until it was time to pay. Overall, the company was proffesional, friendly, and prompt.
AJ

2
★★★★☆

My problem was a very simple, once I actually saw what the tech needed to do to fix the faucett. I understand that plumbing is expensive, but for what was fixed on my faucett, I felt the fee should have been less. I should have had a better understanding of their fees, which I wasn't aware of until it was time to pay. Overall, the company was proffesional, friendly, and prompt.
AJ

on Service Magic

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Competitive and did the job on time and on budget. Also cleaned up after the project.

2
★★★★★

Competitive and did the job on time and on budget. Also cleaned up after the project.

on Service Magic

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Cody spent about 2 hours and got the tub to drain but couldn't get the snake more than 4 feet down. He said the problem has not been fixed and the drain will clog again so he did not charge me anything. He suggeste we use a camera next time, which I will do.

2
★★★★★

Cody spent about 2 hours and got the tub to drain but couldn't get the snake more than 4 feet down. He said the problem has not been fixed and the drain will clog again so he did not charge me anything. He suggeste we use a camera next time, which I will do.

on Service Magic

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Although I only had a minor problem and was able to clear up ourselves, I thought it was a larger problem. I googled plumbers online, answered a few questions - no sooner did I hit send, did I get a call from Cherry Tree Plumbing - I swear it was less than 4 minutes. Thank you for the quick response. If I EVER need a plumber, I will be sure to contact this company.

2
★★★★★

Although I only had a minor problem and was able to clear up ourselves, I thought it was a larger problem. I googled plumbers online, answered a few questions - no sooner did I hit send, did I get a call from Cherry Tree Plumbing - I swear it was less than 4 minutes. Thank you for the quick response. If I EVER need a plumber, I will be sure to contact this company.

on Service Magic

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Very nice job at a reasonable price. It was unfortunate that the gas line was cut during the work, but it was fixed quickly at no cost.

2
★★★★★

Very nice job at a reasonable price. It was unfortunate that the gas line was cut during the work, but it was fixed quickly at no cost.

on Service Magic

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Great job on very tough clogged pipes. They stayed 4 hours to get the job done right!

2
★★★★★

Great job on very tough clogged pipes. They stayed 4 hours to get the job done right!

on Service Magic

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