H&R Block

★☆☆☆☆
  • 5270 W Baseline Rd Ste 155, Laveen Village Marketplace

    Laveen, AZ 85339

    Map & Directions
  • 602-237-8653

About H&R Block

Categories
  • Tax Return Preparation
  • Other Financial Services
  • Certified Public Accountants
Hours
M-Su Closed (By Appointment Friday, Saturday, Monday, Tuesday, Wednesday, Thursday)
Year Established
  • 1955
Products
  • H&R Block Emerald Prepaid Mastercard®
  • H&R Block Emerald Advance®
  • Refund Transfer
  • Refund Advance
  • Tax Identity Shield®
  • Peace of Mind®
  • Second Look® Review
  • W-2 Early Access
Specialties
  • Highly trained Tax Professionals who are required to pass specialty tax training each year
  • Over 60 years of tax preparation experience
  • 100% Accuracy Guarantee
  • Max Refund Guarantee
Payment Options
  • American Express
  • Visa
  • Cash
  • Traveler's Check
  • MasterCard
  • Check
Brands
  • H&R Block
Services
  • Tax Preparation
  • Tax Return
  • Tax Planning
  • Tax Professional Expertise and Advise
  • Tax Resolution Services
  • Tax Audit Support
  • ITIN Services

Finance

Finance
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I agree with the past two reviews, this place just does not seem to get it. The service is pathetic, maybe because it's in Laveen where good customer service tends to lack anyways. Jim should be let go or put through some extensive retraining, maybe starting back to grammar school. He just seems out of place and doens't seem to know alot for the manager of the facility. Skip this place and have your taxes done by true professionals.

0
★☆☆☆☆

I agree with the past two reviews, this place just does not seem to get it. The service is pathetic, maybe because it's in Laveen where good customer service tends to lack anyways. Jim should be let go or put through some extensive retraining, maybe starting back to grammar school. He just seems out of place and doens't seem to know alot for the manager of the facility. Skip this place and have your taxes done by true professionals.

Pros: Location

Cons: Location

.

BEWARE: Please stay away from this location...I agree with the other reviewer, Jim is totally uncapable. It is quite scary that he is actually employed there by H and R Block. I will also be contacting their corporate headquarters regaring my matter which is to lenghty to get into here. Be forewarned you will be dissatisfied with the lack of customer service you will receive here.

0
★☆☆☆☆

BEWARE: Please stay away from this location...I agree with the other reviewer, Jim is totally uncapable. It is quite scary that he is actually employed there by H and R Block. I will also be contacting their corporate headquarters regaring my matter which is to lenghty to get into here. Be forewarned you will be dissatisfied with the lack of customer service you will receive here.

Pros: No Pros

Cons: Poor Customer relations skills

.

I was hesitant to have my taxes done at new h and r block location, especially in laveen. I have to say I had so much trouble making an appointment. The woman at the front desk couldn't even work the computer, she had a long line of people waiting, the phones were ringing and yet she just stood there. I decided to call directly to avoid her a few days later.\r\n\r\nA few days later I spoke to Jim, who was of no help, he alos had difficulty working the computer and couldn't schedule a simple appointment for me, go thung on, when i called back no apologizes and then he passed me on to the ""office manager"" who said the computers were down. All this just to make a simple appointment. No thanks I will be going somewhere where the employees have more than just a 5th grade education.

0
★☆☆☆☆

I was hesitant to have my taxes done at new h and r block location, especially in laveen. I have to say I had so much trouble making an appointment. The woman at the front desk couldn't even work the computer, she had a long line of people waiting, the phones were ringing and yet she just stood there. I decided to call directly to avoid her a few days later.\r\n\r\nA few days later I spoke to Jim, who was of no help, he alos had difficulty working the computer and couldn't schedule a simple appointment for me, go thung on, when i called back no apologizes and then he passed me on to the ""office manager"" who said the computers were down. All this just to make a simple appointment. No thanks I will be going somewhere where the employees have more than just a 5th grade education.

Cons: No one seemed to know what they were doing.

Message from H&R Block

We look at your life through tax - and find ways to help.



H&R Block is a global consumer tax services provider that prepares one in every seven U.S. tax returns.



H&R Block is global leader in tax preparation services - we've prepared more than 700 million tax returns through retail locations and at-home, digital solutions since 1955. And with approximately 12,000 tax offices in all 50 states, as well as U.S. territories, military bases and abroad, we're always available to help you file your taxes. Find your local Laveen tax office and schedule an appointment today.

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