Babbo Italian Eatery

★★★★☆
  • 15609 W Bell Rd # 100

    Surprise, AZ 85374

    Map & Directions
  • 623-825-1919

About Babbo Italian Eatery

Hours
Monday 09:00 AM - 10:00 PM Tuesday 09:00 AM - 10:00 PM Wednesday 09:00 AM - 10:00 PM Thursday 09:00 AM - 10:00 PM Friday 09:00 AM - 10:00 PM Saturday 09:00 AM - 10:00 PM Sunday 09:00 AM - 10:00 PM

Food

Food
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The food is great if you get to try it. I have never been so embarrassed but it felt good walking out after falling "invisible" to the staff.

My wife and I went to celebrate a special event and it very well ruined the evening. It took a few minutes for us to get seated even though we were the only people standing near the hostess's desk. I noticed people congregating at the bar looking at the ordering screen and I know they saw us but took their time to help anyway. Not a big deal. Maybe they're busy, right? I've seen busier nights.

As we got seated, I observed a group of people get seated (I'm not going to say what race) immediately after. After reviewing the menu, we decided what we wanted to order. So, we placed the menus down. 5 minutes passed and nothing. Staff seemed very busy but no eye contact or acknowledgment directed towards us. The group that came after didn't look like they had this problem. 10 minutes passed and still nothing. But wait, the group mentioned before got their drinks, their bread, and the waiter was taking orders. At this point, I see another couple watching us. I'm sure they're wondering why we still have our menus when we walked in 15 minutes ago.

By the way, this is the 5th time this particular restaurant ignored me like this. So, I'm not just imagining things since my wife noticed it too. The last time it happened, I waited at the bar for over 12 minutes to tell someone that I had already placed an order online and I was there to pick it up. Staff simply walked around me and not one eye contact. There were people at the bar and no, they were not busy, just chatting it up and chuckling. During other visits, they seem to want to call us last when seating us. Yes, I noticed people who got there after us with the same amount of people in their party get their table first. They always put us in the awkward dark corners where we can't be seen.

You know, it's not worth the fight sometime. We just want service like everyone else. We are highly educated and serve the community well with reputable jobs. Restaurants like these make colored races feel little. I onced walked out of the restaurant wondering if I should return. I should have learned my lesson. If there were an option to make a review without giving a star rating, this would be appropriate.

1
★☆☆☆☆

The food is great if you get to try it. I have never been so embarrassed but it felt good walking out after falling "invisible" to the staff.

My wife and I went to celebrate a special event and it very well ruined the evening. It took a few minutes for us to get seated even though we were the only people standing near the hostess's desk. I noticed people congregating at the bar looking at the ordering screen and I know they saw us but took their time to help anyway. Not a big deal. Maybe they're busy, right? I've seen busier nights.

As we got seated, I observed a group of people get seated (I'm not going to say what race) immediately after. After reviewing the menu, we decided what we wanted to order. So, we placed the menus down. 5 minutes passed and nothing. Staff seemed very busy but no eye contact or acknowledgment directed towards us. The group that came after didn't look like they had this problem. 10 minutes passed and still nothing. But wait, the group mentioned before got their drinks, their bread, and the waiter was taking orders. At this point, I see another couple watching us. I'm sure they're wondering why we still have our menus when we walked in 15 minutes ago.

By the way, this is the 5th time this particular restaurant ignored me like this. So, I'm not just imagining things since my wife noticed it too. The last time it happened, I waited at the bar for over 12 minutes to tell someone that I had already placed an order online and I was there to pick it up. Staff simply walked around me and not one eye contact. There were people at the bar and no, they were not busy, just chatting it up and chuckling. During other visits, they seem to want to call us last when seating us. Yes, I noticed people who got there after us with the same amount of people in their party get their table first. They always put us in the awkward dark corners where we can't be seen.

You know, it's not worth the fight sometime. We just want service like everyone else. We are highly educated and serve the community well with reputable jobs. Restaurants like these make colored races feel little. I onced walked out of the restaurant wondering if I should return. I should have learned my lesson. If there were an option to make a review without giving a star rating, this would be appropriate.

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This is one of my favorite restaurants Their food is delicious and their service equally as good. They serve large portions and are very accommodating to families. A real gem in the west valley!

5
★★★★★

This is one of my favorite restaurants Their food is delicious and their service equally as good. They serve large portions and are very accommodating to families. A real gem in the west valley!

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My book club met here for a monthly meeting & were thrilled with the cuisine & the service. The staff was very accommodating & didn't feel the need to rush us out after our meal was finished. I would definitely take my family back to enjoy this restaurant' food & atmosphere.

5
★★★★★

My book club met here for a monthly meeting & were thrilled with the cuisine & the service. The staff was very accommodating & didn't feel the need to rush us out after our meal was finished. I would definitely take my family back to enjoy this restaurant' food & atmosphere.

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This place has excellent and unique Italian dishes. The portion sizes are large for the price. The service has always been wonderful.

My only complaint about this restaurant is that the take-out portions are considerably smaller than the portions you get in the restaurant. But every time we have eaten in the establishment the portions are large. So I highly recommend eating in the restaurant to get your money's worth.

The bread they serve before dinner is awesome!

4
★★★★☆

This place has excellent and unique Italian dishes. The portion sizes are large for the price. The service has always been wonderful.

My only complaint about this restaurant is that the take-out portions are considerably smaller than the portions you get in the restaurant. But every time we have eaten in the establishment the portions are large. So I highly recommend eating in the restaurant to get your money's worth.

The bread they serve before dinner is awesome!

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