US Post Office

★☆☆☆☆
  • 8790 East Vía de Ventura

    Scottsdale, AZ 85258

    Map & Directions
  • 480-998-9356

About US Post Office

Hours
Mon. - Fri. 8am - 4pm;Sat. - Sun. CLOSED

Government

Government
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I Went to the Hopi branch of the Post Office at 8790 E Via De Ventura in Scottsdale, AZ 85258 to ship 2 packages. I arrived at the windows of Gloria Randle at 2:30pm and told her I was shipping Christmas presents to Michigan. I was almost done filling out the address label on my last box and only had to fill in the City, State and Zip Code. Gloria rudely pushed my package out from under my writing hand and off to the side. She then told me that since I was not ready, it was her job to help the next customer. I said "but I am nearly finished" to which she replied that "it's not my fault you're too slow."

She called over the next customer who had an International shipment. By the time they reached the counter, I was finished with my address label and told Gloria I was ready. She told me "too bad" and I would have to wait. I told her that was not right and she said "I suppose you want to speak to my supervisor huh?" I said sure. She went in to the back and came out 5 minutes later with Jacki. Surprisingly, Jacki was just as rude as Gloria. Her response was that it's "Post Office protocol." When I asked what her last name was she told me "I don't have to give that to you." When I asked why, she responded that "because I don't want you to call me." I then asked what her manager's name is and she replied "Sherri". I again asked for a last name and Jacki angrily replied that it's "none of your business." Jacki would not even accept my packages and made me get back in line. I complained with the USPS and got a snotty voice mail a few days later from Sherri. Terrible terrible terrible customer service.

1
★☆☆☆☆

I Went to the Hopi branch of the Post Office at 8790 E Via De Ventura in Scottsdale, AZ 85258 to ship 2 packages. I arrived at the windows of Gloria Randle at 2:30pm and told her I was shipping Christmas presents to Michigan. I was almost done filling out the address label on my last box and only had to fill in the City, State and Zip Code. Gloria rudely pushed my package out from under my writing hand and off to the side. She then told me that since I was not ready, it was her job to help the next customer. I said "but I am nearly finished" to which she replied that "it's not my fault you're too slow."

She called over the next customer who had an International shipment. By the time they reached the counter, I was finished with my address label and told Gloria I was ready. She told me "too bad" and I would have to wait. I told her that was not right and she said "I suppose you want to speak to my supervisor huh?" I said sure. She went in to the back and came out 5 minutes later with Jacki. Surprisingly, Jacki was just as rude as Gloria. Her response was that it's "Post Office protocol." When I asked what her last name was she told me "I don't have to give that to you." When I asked why, she responded that "because I don't want you to call me." I then asked what her manager's name is and she replied "Sherri". I again asked for a last name and Jacki angrily replied that it's "none of your business." Jacki would not even accept my packages and made me get back in line. I complained with the USPS and got a snotty voice mail a few days later from Sherri. Terrible terrible terrible customer service.

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Nationwide courier service specializes in first-class certified mail delivery, domestic mail, signature confirmations, passport processing and postage stamps.

 

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