The Melting Pot-Minneapolis

★★★☆☆
  • 80 S 9th St 1

    Minneapolis, MN 55402

    Map & Directions
  • 612-338-9900

3.2642 53
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The following is a copy of the note that I sent to The Melting Pot - Minneapolis: "On Wednesday evening (10/19), my wife and I dined at your restaurant. My wife had two $50 gift certificates. The gift certificates had been given to my

3
★★★★★

The following is a copy of the note that I sent to The Melting Pot - Minneapolis: "On Wednesday evening (10/19), my wife and I dined at your restaurant. My wife had two $50 gift certificates. The gift certificates had been given to my

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$80 for two....Received a few shrimp, a few pieces of steak, more of chicken. We didn't get full from this meal!!!

Had cheese fondue first with a few pieces of vegetables to dip...lots of carrots, 3 pieces of cauliflower, 3 pieces of

3
★★★★★

$80 for two....Received a few shrimp, a few pieces of steak, more of chicken. We didn't get full from this meal!!!

Had cheese fondue first with a few pieces of vegetables to dip...lots of carrots, 3 pieces of cauliflower, 3 pieces of

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Wow This was a complete waste of time dining experience. Is it possible to leave hungrier then when we arrived? That practIcally happened. We spent so much money on the worst meal we ever had. The food was sparse, the cost was exorbitant.

3
★★★★★

Wow This was a complete waste of time dining experience. Is it possible to leave hungrier then when we arrived? That practIcally happened. We spent so much money on the worst meal we ever had. The food was sparse, the cost was exorbitant.

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Our server and bus boy turned up the oil on our main course to high and it fried all of our main course meat to a crisp! I left a piece of steak in the pot for 30 seconds and it was black on the outside and pink on the inside still! When I told the waiter, the manager came over and explain how it was our fault and how cooking in oil is "tricky". I've worked in three kitchens and I felt humiliated being talked to this way. It was a waste of $28 a plate. The service also really wasn't that great that night. I am definitely wary of going back to the Melting Pot.

0
★☆☆☆☆

Our server and bus boy turned up the oil on our main course to high and it fried all of our main course meat to a crisp! I left a piece of steak in the pot for 30 seconds and it was black on the outside and pink on the inside still! When I told the waiter, the manager came over and explain how it was our fault and how cooking in oil is "tricky". I've worked in three kitchens and I felt humiliated being talked to this way. It was a waste of $28 a plate. The service also really wasn't that great that night. I am definitely wary of going back to the Melting Pot.

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A group of six of us went to The Melting Pot in Minneapolis recently. We all love fondue and were really looking forward to going. This was one of the WORST restaurants that all of us have ever gone too. The meat and seafood that they used were not fresh, in fact the lobster had a bad smell to it. I cannot tell you how awful this whole experience was-truly awful. Besides this, its very expensive! So save your money and go someplace else. I don't understand how they can stay in business. I'm sure many people go there for the first time for a special night out and to have a great experience. It was the WORST. Since we went there, every friend that I've discussed this restaurant with said it was awful when they went too. We all wish we would have known this before we went there. Do yourself a favor and avoid going there. Even the atmosphere is nothing special. Go to a place like Benihanas where you can have a similar group experience with your friends but with fantastic food.

1
★☆☆☆☆

A group of six of us went to The Melting Pot in Minneapolis recently. We all love fondue and were really looking forward to going. This was one of the WORST restaurants that all of us have ever gone too. The meat and seafood that they used were not fresh, in fact the lobster had a bad smell to it. I cannot tell you how awful this whole experience was-truly awful. Besides this, its very expensive! So save your money and go someplace else. I don't understand how they can stay in business. I'm sure many people go there for the first time for a special night out and to have a great experience. It was the WORST. Since we went there, every friend that I've discussed this restaurant with said it was awful when they went too. We all wish we would have known this before we went there. Do yourself a favor and avoid going there. Even the atmosphere is nothing special. Go to a place like Benihanas where you can have a similar group experience with your friends but with fantastic food.

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If I'm going to spend over 200 bucks for a meal, I expect that meal to be cooked for me by a professional chef. If I wanted to cook my own food, I'd stay home and cook my own food. It would be one thing if this place was cheap. But the prices suggest you're being served something spectacular, which is absolutely NOT the case. This is the worst sort of rip-off--designed to appeal to the sort of people who think a great dining "experience" is going to a place where they cut your tie in half when you walk in the door. Fun? Hardly.

0
★☆☆☆☆

If I'm going to spend over 200 bucks for a meal, I expect that meal to be cooked for me by a professional chef. If I wanted to cook my own food, I'd stay home and cook my own food. It would be one thing if this place was cheap. But the prices suggest you're being served something spectacular, which is absolutely NOT the case. This is the worst sort of rip-off--designed to appeal to the sort of people who think a great dining "experience" is going to a place where they cut your tie in half when you walk in the door. Fun? Hardly.

Pros: Good service

Cons: Overpriced, tiny portions

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The Melting Pot was a blast!! We had such a good time. The staff was extremely friendly and seemed like they were having a good time. The guest service interaction was outstanding and we also really enjoyed the 10 page wine list. It was a very well rounded experience. Somewhere you could go with a date for a romantic evening or somewhere you could go with a bunch of girlfriends for a bachelorette party. I highly recommend it.

2
★★★★☆

The Melting Pot was a blast!! We had such a good time. The staff was extremely friendly and seemed like they were having a good time. The guest service interaction was outstanding and we also really enjoyed the 10 page wine list. It was a very well rounded experience. Somewhere you could go with a date for a romantic evening or somewhere you could go with a bunch of girlfriends for a bachelorette party. I highly recommend it.

Pros: amazing wine, very fun, young staff

Cons: wish we would have stayed longer

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We were very disappointed in the service. Although our waitress was courteous and attentive, when I asked "So that will be $90.00 (for the Big Night Out order)?" She answered "Yes, but that's for everything." I took this to mean our entire meal (two adults, two children), but she meant for two people. She actually brought us two Big Night Out orders. Because of this misunderstanding in ordering, we paid $100.00 more than we were expecting. Really put a damper on our celebration. Bummer of an experience!!! The misunderstanding was part our fault, part our server's fault, but management took a hard line and was unwilling to meet us half-way. The food was very tasty(except the dessert, which was more like chocolate syrup than melted chocolate), but I would not recommend this as a "Big Night Out" unless you are VERY careful about ordering and willing to spend big bucks!

0
★☆☆☆☆

We were very disappointed in the service. Although our waitress was courteous and attentive, when I asked "So that will be $90.00 (for the Big Night Out order)?" She answered "Yes, but that's for everything." I took this to mean our entire meal (two adults, two children), but she meant for two people. She actually brought us two Big Night Out orders. Because of this misunderstanding in ordering, we paid $100.00 more than we were expecting. Really put a damper on our celebration. Bummer of an experience!!! The misunderstanding was part our fault, part our server's fault, but management took a hard line and was unwilling to meet us half-way. The food was very tasty(except the dessert, which was more like chocolate syrup than melted chocolate), but I would not recommend this as a "Big Night Out" unless you are VERY careful about ordering and willing to spend big bucks!

Pros: Tasty food

Cons: low customer satisfaction

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I went to the restaurant in Minneapolis, MN last weekend without a reservation (as I had done several times in the past). In my party, there was a conservative lady wearing an Islamic head scarf. As we were greeted at the door at 4:02 in the afternoon at this vacant restaurant at that hour, the guy greeting us refused to seat us and said without a reservation, the earliest opening he had was at 9:30 p.m. We left in shock, but then I decided to call in a reservation and immediately found one at 4:30 at the very same restaurant. We decided to go in to prove a point to the person at the door. After being seated, I asked to speak to a manager who offered nothing but his gratitude that I mentioned it to him - without an apology.

Unless someone wants to live the discrimination era again, I would not recommend you go there to deal with such narrow minded people greeting you at the door!

1
★★☆☆☆

I went to the restaurant in Minneapolis, MN last weekend without a reservation (as I had done several times in the past). In my party, there was a conservative lady wearing an Islamic head scarf. As we were greeted at the door at 4:02 in the afternoon at this vacant restaurant at that hour, the guy greeting us refused to seat us and said without a reservation, the earliest opening he had was at 9:30 p.m. We left in shock, but then I decided to call in a reservation and immediately found one at 4:30 at the very same restaurant. We decided to go in to prove a point to the person at the door. After being seated, I asked to speak to a manager who offered nothing but his gratitude that I mentioned it to him - without an apology.

Unless someone wants to live the discrimination era again, I would not recommend you go there to deal with such narrow minded people greeting you at the door!

Pros: Great food

Cons: Rude employees

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There have only been 2 occasions in my life that I have been angered by a restaruant, and this is one of them.
NOTHING WAS FRESH. NOTHING.

This is the $90 dinner for 2:

We chose the Fiesta Fondue: comes with a handful of tostitos (yes, chips from a bag) and chopped up squishy white bread that you could buy at a gas station.1 dixie cup sized container of chopped up carrots, celery and cauliflower, and a dixie cup of diced apples.

For the salad course we chose the "california" salad. I have waited tables for 10+ years from places like Perkins all the way up to Nobu in NYC, and I know a pre-made and saran wrapped plate of salad when I see/taste it. The lettuce was BROWN and the whole thing was a soggy mess and had obviously been made hours before and stowed in a fridge. The dressing was familiar, as immediately I could tell it was Kraft raspberry dressing. What a huge disappointment.

Main Course: one medium sized plate of DEFROSTED raw meat that you are supposed to dip in this hot mess of liquid that tasted like straight up vinegar. Plus, how safe is it to serve up a plate of raw meat?

my dining partner ordered "the vegetarian" and was so upset when she got a medium sized plate of defrosted vegetables, which included 5 small cubes of defrosted tofu and quarter sized peices of soggy defrosted ravioli. It's really obvious when tofu has been frozen and defrosted because it changes to a spongy texture, and this stuff was oozing water. I tasted it and one of the peices of defrosted eggplant and had to spitit out it was so disgusing. This "entree" was $22. yes, $22 for a plate of chopped up vegetables.

The dessert was PASSABLE, but only for a place like the olive garden or a perkins. We were told it would be enough to share for 3, but was only about enough for 2 people if they really didn't like sweets. We did ask for more and were given an extra side dish of stuff to dip, but for this kind of money one would expect a lot more.

I have never been so unhappy in my life upon leaving a restaruant. It's one thing to eat really lousy food, but another thing entirely when that really lousy food costs you over $200.

0
★☆☆☆☆

There have only been 2 occasions in my life that I have been angered by a restaruant, and this is one of them.
NOTHING WAS FRESH. NOTHING.

This is the $90 dinner for 2:

We chose the Fiesta Fondue: comes with a handful of tostitos (yes, chips from a bag) and chopped up squishy white bread that you could buy at a gas station.1 dixie cup sized container of chopped up carrots, celery and cauliflower, and a dixie cup of diced apples.

For the salad course we chose the "california" salad. I have waited tables for 10+ years from places like Perkins all the way up to Nobu in NYC, and I know a pre-made and saran wrapped plate of salad when I see/taste it. The lettuce was BROWN and the whole thing was a soggy mess and had obviously been made hours before and stowed in a fridge. The dressing was familiar, as immediately I could tell it was Kraft raspberry dressing. What a huge disappointment.

Main Course: one medium sized plate of DEFROSTED raw meat that you are supposed to dip in this hot mess of liquid that tasted like straight up vinegar. Plus, how safe is it to serve up a plate of raw meat?

my dining partner ordered "the vegetarian" and was so upset when she got a medium sized plate of defrosted vegetables, which included 5 small cubes of defrosted tofu and quarter sized peices of soggy defrosted ravioli. It's really obvious when tofu has been frozen and defrosted because it changes to a spongy texture, and this stuff was oozing water. I tasted it and one of the peices of defrosted eggplant and had to spitit out it was so disgusing. This "entree" was $22. yes, $22 for a plate of chopped up vegetables.

The dessert was PASSABLE, but only for a place like the olive garden or a perkins. We were told it would be enough to share for 3, but was only about enough for 2 people if they really didn't like sweets. We did ask for more and were given an extra side dish of stuff to dip, but for this kind of money one would expect a lot more.

I have never been so unhappy in my life upon leaving a restaruant. It's one thing to eat really lousy food, but another thing entirely when that really lousy food costs you over $200.

Pros: NOTHING, ABSOLUTELY NOTHING

Cons: everything. I don't even know where to begin.

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I like to try new things, but sometimes it turns out bad. My family decided to bring my mom to the Meltingpot for a birthday celebration, and made the reservations informing the restaurant that the dinner was for a birthday. Upon entering the restaurant there were 3 messy young men caught up in their own world. After standing there for a few seconds we were greeted with confusion, the men were trying to decide who would bring us to our table. We sat down and were there for at least ten minutes before our waiter acknowledged us, then we still had to wait for water. The portions were not what I expected (small) and the food was VERY over priced for the quality and portion size, not to mention with fondue you are basically cooking your own food. The waiter talked so fast, confused us as to the cooking times of all different meats, and the prices for the cooking broths are 7$ each. One wpould think it would be included in the 90$ meal...I WOULD NEVER GO BACK, I do not recommend it at all!

0
★☆☆☆☆

I like to try new things, but sometimes it turns out bad. My family decided to bring my mom to the Meltingpot for a birthday celebration, and made the reservations informing the restaurant that the dinner was for a birthday. Upon entering the restaurant there were 3 messy young men caught up in their own world. After standing there for a few seconds we were greeted with confusion, the men were trying to decide who would bring us to our table. We sat down and were there for at least ten minutes before our waiter acknowledged us, then we still had to wait for water. The portions were not what I expected (small) and the food was VERY over priced for the quality and portion size, not to mention with fondue you are basically cooking your own food. The waiter talked so fast, confused us as to the cooking times of all different meats, and the prices for the cooking broths are 7$ each. One wpould think it would be included in the 90$ meal...I WOULD NEVER GO BACK, I do not recommend it at all!

Pros: the cheese course was the best part

Cons: service, main course, way too over priced

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Last summer was the first time I'd eaten at this restaurant outside of the Chicago area. I am NOT new to this restaurant, this style of dining, nor am I new to dining out in general. I am what one would call an experienced diner. I have had wonderful experiences at the Melting Pots in Illinois what my friends and I encountered at the Minneapolis location was enough for me to write my first ever angry letter to a restaurants corporate office.

We called ahead to make a reservation and were told that if we came in at around 9pm we would not have a problem being seated. My brother is a chef, I have worked as a hostess, and I have seen the movie Waiting. I know better than to come into a restaurant just before closing, but we were encouraged to do so, so we did. When we arrived the host was incredibly rude. He did not greet us, smile at us, or even move to help us. He actually propped his foot up on the counter, tied his shoe, and THEN went to see if he could get us a table.

To be fair, our server was wonderful, but we all felt extremely uncomfortable and spent the entire meal feeling as though we should leave. It was awful, we had spent the day moving my boyfriend into this city, were exhausted, and just wanted to enjoy a nice dinner welcoming him to Minneapolis. However, we had the clear sense that we were not welcome. When we were leaving, the same host held the door for us. I made a point to thank him and say goodnight and he did not respond or even smile.

Obviously, this is a pricier restaurant. I have always been willing to pay not so much for the food (which is certainly good, but not amazing), but for the experience. This night was a complete waste of our money.

I would also like to add, that a truly fine restaurant does not require it's diners to be "experienced." A good restaurant welcomes people regardless of who they are, makes them feel at home, and serves them delicious food. Snotty, rude waitstaff are what make for a bad dining experience.

1
★★☆☆☆

Last summer was the first time I'd eaten at this restaurant outside of the Chicago area. I am NOT new to this restaurant, this style of dining, nor am I new to dining out in general. I am what one would call an experienced diner. I have had wonderful experiences at the Melting Pots in Illinois what my friends and I encountered at the Minneapolis location was enough for me to write my first ever angry letter to a restaurants corporate office.

We called ahead to make a reservation and were told that if we came in at around 9pm we would not have a problem being seated. My brother is a chef, I have worked as a hostess, and I have seen the movie Waiting. I know better than to come into a restaurant just before closing, but we were encouraged to do so, so we did. When we arrived the host was incredibly rude. He did not greet us, smile at us, or even move to help us. He actually propped his foot up on the counter, tied his shoe, and THEN went to see if he could get us a table.

To be fair, our server was wonderful, but we all felt extremely uncomfortable and spent the entire meal feeling as though we should leave. It was awful, we had spent the day moving my boyfriend into this city, were exhausted, and just wanted to enjoy a nice dinner welcoming him to Minneapolis. However, we had the clear sense that we were not welcome. When we were leaving, the same host held the door for us. I made a point to thank him and say goodnight and he did not respond or even smile.

Obviously, this is a pricier restaurant. I have always been willing to pay not so much for the food (which is certainly good, but not amazing), but for the experience. This night was a complete waste of our money.

I would also like to add, that a truly fine restaurant does not require it's diners to be "experienced." A good restaurant welcomes people regardless of who they are, makes them feel at home, and serves them delicious food. Snotty, rude waitstaff are what make for a bad dining experience.

Pros: Can be a fun and delicious dining experience

Cons: Poor service

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I don't get the negative reviews I just read below this. My friends and I go to the meltingpot at least once every two months and we always have a great time. The staff are very entertaining and knowledgeable with thier wine list, and the food is fantastic! Oh wait, It's expensive, right? Uh, not really, well maybe if you do all four courses and sit for three hours, but then again, name one fine dining establishment in downtown that isn't? Took awhile to get your check straight? You bet it does when you split checks, need change, give other people money to give to your server, switch seats, etc. The Meltingpot is great for all parties and functions. People who do not know how to fine dine are not good for the Meltingpot or downtown restaurants period. But don't worry naysayers, I'm sure theres an Old Country Buffet near you who would love your buisness.

2
★★★★☆

I don't get the negative reviews I just read below this. My friends and I go to the meltingpot at least once every two months and we always have a great time. The staff are very entertaining and knowledgeable with thier wine list, and the food is fantastic! Oh wait, It's expensive, right? Uh, not really, well maybe if you do all four courses and sit for three hours, but then again, name one fine dining establishment in downtown that isn't? Took awhile to get your check straight? You bet it does when you split checks, need change, give other people money to give to your server, switch seats, etc. The Meltingpot is great for all parties and functions. People who do not know how to fine dine are not good for the Meltingpot or downtown restaurants period. But don't worry naysayers, I'm sure theres an Old Country Buffet near you who would love your buisness.

Pros: Great food( Lobster Indulgence), AMAZING winelist

Cons: none

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I was in a large group, we had gotten reservations a while before (which, by the way, we were given the run-around on) and we had specifically told the event coordinator that we needed separate checks and had circled that option on the contract. We were also given a cost of $15 per person for a cheese course and a chocolate course.

First of all, when we arrived, the person who had dealt with the event coordinator was told by a host that there was no such reservation! He told her this several times until a different hostess, who had already seated a few of us, came in and told him otherwise.

Then we ate- and the food was amazing, especially the chocolate course.
We finished eating around 8:15- and then had to wait until almost 10 to get our checks through and get out of there. The server brought us incorrect checks three times- first with incorrect drink tabs for various people, and then he put the food all on one check (did I mention we had said separate checks? Why yes, I did) AND he was charging us almost $30 a person!

We complained to the manager- we already had once, because it had taken him at least half an hour just to take our drink orders in the first place- and he finally brought a correct check, but the gratuity had upped from 18% (listed on the site) to 20%. We asked about this and were told that 20% was correct even though a different figure was shown on the site. He took all of our cards and said he'd go split everything. 45 minutes later, he came back and apologized for the delay, saying that their computer system wasn't set up to split checks this way (WHAT!?! You can circle split checks right on the event contract!) and said that they had figured out the fastest way and he'd be back in 5 minutes (yes FIVE minutes). Well, it took another 45 minutes to get everything through and get out of there. The manager was completely unhelpful, giving the same excuses. If you have a small group, consider the awesome food here, but big groups beware.

0
★☆☆☆☆

I was in a large group, we had gotten reservations a while before (which, by the way, we were given the run-around on) and we had specifically told the event coordinator that we needed separate checks and had circled that option on the contract. We were also given a cost of $15 per person for a cheese course and a chocolate course.

First of all, when we arrived, the person who had dealt with the event coordinator was told by a host that there was no such reservation! He told her this several times until a different hostess, who had already seated a few of us, came in and told him otherwise.

Then we ate- and the food was amazing, especially the chocolate course.
We finished eating around 8:15- and then had to wait until almost 10 to get our checks through and get out of there. The server brought us incorrect checks three times- first with incorrect drink tabs for various people, and then he put the food all on one check (did I mention we had said separate checks? Why yes, I did) AND he was charging us almost $30 a person!

We complained to the manager- we already had once, because it had taken him at least half an hour just to take our drink orders in the first place- and he finally brought a correct check, but the gratuity had upped from 18% (listed on the site) to 20%. We asked about this and were told that 20% was correct even though a different figure was shown on the site. He took all of our cards and said he'd go split everything. 45 minutes later, he came back and apologized for the delay, saying that their computer system wasn't set up to split checks this way (WHAT!?! You can circle split checks right on the event contract!) and said that they had figured out the fastest way and he'd be back in 5 minutes (yes FIVE minutes). Well, it took another 45 minutes to get everything through and get out of there. The manager was completely unhelpful, giving the same excuses. If you have a small group, consider the awesome food here, but big groups beware.

Pros: Food, Comfortable Seating, Wine

Cons: Service, Management, Parking

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Went to the MeltingPot for a Bachlorette pary. Great food! Terrible service. Well, we had terrible service. it took us 2 HOURS to get our check. The manager never apoloized, and the waiter, Eric, was rude and only made excuses. We originally were charged an extra $100--that got taken off. more waiting. One of our party members was sitting on a meter and was afraid that she was going to get ticketed or towed, since she only brought enough change for a normal night out. AND we were still charged the 18% gratuity for parties over 6. I would not have tipped our waiter. I did, infact, write out an "additional tip" on how to use a calculator.

We were told by the waiter that it was difficult to split the check evenly among the party. This restaurant is MADE for groups-and on the CONTRACT there is an option for separate checks. i simply do not belive that their computer system was not designed for this--since it seems to be the whole POINT of the place. I'd have given this a full five stars if it wasnt for the service--both the waiter and the manager share in the low rating from me.

Shame on you, MeltingPot!

1
★★☆☆☆

Went to the MeltingPot for a Bachlorette pary. Great food! Terrible service. Well, we had terrible service. it took us 2 HOURS to get our check. The manager never apoloized, and the waiter, Eric, was rude and only made excuses. We originally were charged an extra $100--that got taken off. more waiting. One of our party members was sitting on a meter and was afraid that she was going to get ticketed or towed, since she only brought enough change for a normal night out. AND we were still charged the 18% gratuity for parties over 6. I would not have tipped our waiter. I did, infact, write out an "additional tip" on how to use a calculator.

We were told by the waiter that it was difficult to split the check evenly among the party. This restaurant is MADE for groups-and on the CONTRACT there is an option for separate checks. i simply do not belive that their computer system was not designed for this--since it seems to be the whole POINT of the place. I'd have given this a full five stars if it wasnt for the service--both the waiter and the manager share in the low rating from me.

Shame on you, MeltingPot!

Pros: Good Food

Cons: AWFUL Customer Service on several levels. REALLY REALLY BAD

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I was in a group who were all looking forward to a night out with fondue, but I wish we'd found another fondue restaurant. While the food was good, the service was the worst I've ever had. Our waiter (Eric, as another reviewer mentioned) rarely stopped by our table, and because he screwed up the splitting of the check it took us longer waiting for our check than it took us to eat our food. An hour and a half after the "It'll just be five minutes" speech, he came back and blamed the wait on the computer.

I still can't believe that wait. It took us three botched checks (which were NOT computer error) and five tries complaining to the management to get it fixed. On top of that, even after the management gave us a discount for the hassle, the bill was still high for the quality of the food. The first half of the meal was good; the second part - getting the check - was terrible. It was a bad enough service experience that I wouldn't recommend the restaurant - find another fondue place, unless you like hanging around in restaurants without anything to do for hours.

0
★☆☆☆☆

I was in a group who were all looking forward to a night out with fondue, but I wish we'd found another fondue restaurant. While the food was good, the service was the worst I've ever had. Our waiter (Eric, as another reviewer mentioned) rarely stopped by our table, and because he screwed up the splitting of the check it took us longer waiting for our check than it took us to eat our food. An hour and a half after the "It'll just be five minutes" speech, he came back and blamed the wait on the computer.

I still can't believe that wait. It took us three botched checks (which were NOT computer error) and five tries complaining to the management to get it fixed. On top of that, even after the management gave us a discount for the hassle, the bill was still high for the quality of the food. The first half of the meal was good; the second part - getting the check - was terrible. It was a bad enough service experience that I wouldn't recommend the restaurant - find another fondue place, unless you like hanging around in restaurants without anything to do for hours.

Pros: Cheese and chocolate fondues were good

Cons: Service was TERRIBLE

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Very nice atmosphere, good service, great food. We went on a Wednesday and it was not busy, we were seated immediately. We ordered the Big Night Out ($90 per couple) which included a cheese fondue, salad, entree and chocolate fondue. Dinner took about 2 hours and was very enjoyable, would recommend for a special occasion. Total bill with 2 drinks each and tip was $150.

2
★★★★☆

Very nice atmosphere, good service, great food. We went on a Wednesday and it was not busy, we were seated immediately. We ordered the Big Night Out ($90 per couple) which included a cheese fondue, salad, entree and chocolate fondue. Dinner took about 2 hours and was very enjoyable, would recommend for a special occasion. Total bill with 2 drinks each and tip was $150.

Pros: Service, Food, Atmosphere, Experience

Cons: Very Expensive

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I would just like preface by saying that I am reviewing as a longtime server and someone who has worked in the service industry for almost a decade now. I am a fan of this restaurant, and am irritated by other customers' bad reviews. When I dine here I know that being in the heart of downtown, it is a restaurant that you should plan on spending more money than somewhere in the suburbs, that sales and alcohol tax is higher, and that it will be harder to get reservations than it is at your local Olive Garden. Knowing this, I make reservations at least a two weeks in advance, and I would NEVER expect to just walk-in. The nature of the restaurant is not one in which you just sit and order your food and then leave. Fondue is a dining experience, and you should expect to spend the time and money it takes to have that experience created for you. The food may be overpriced, but the price is definitely worth the amount of work and attention that the staff provides to you. This is not a restaurant where your server just drops off your entree and brings you your drinks. My servers have actually been the ones making the food at the table, not to mention spending 10 plus minutes explaining how fondue works for guests that I've brought along who have never done fondue before. Not to mention an excellent wine list at great, great prices. I will admit that it is dissappointing to have to wait for a reservation when I show up on time, but knowing how the industry works, and the fact that fondue is a long meal, I know that people sit for 3 plus hours, which must cut into other reservation times. I in no way would blame the restaurant for a long wait, but I instead blame inexperienced diners who have no common courtesy for other guests at the restaurant. I have been a guest here since it opened in 2003 and will continue to dine here. However, I do reserve it for special occasions and I never just drop in for a quick bite to eat.

2
★★★★★

I would just like preface by saying that I am reviewing as a longtime server and someone who has worked in the service industry for almost a decade now. I am a fan of this restaurant, and am irritated by other customers' bad reviews. When I dine here I know that being in the heart of downtown, it is a restaurant that you should plan on spending more money than somewhere in the suburbs, that sales and alcohol tax is higher, and that it will be harder to get reservations than it is at your local Olive Garden. Knowing this, I make reservations at least a two weeks in advance, and I would NEVER expect to just walk-in. The nature of the restaurant is not one in which you just sit and order your food and then leave. Fondue is a dining experience, and you should expect to spend the time and money it takes to have that experience created for you. The food may be overpriced, but the price is definitely worth the amount of work and attention that the staff provides to you. This is not a restaurant where your server just drops off your entree and brings you your drinks. My servers have actually been the ones making the food at the table, not to mention spending 10 plus minutes explaining how fondue works for guests that I've brought along who have never done fondue before. Not to mention an excellent wine list at great, great prices. I will admit that it is dissappointing to have to wait for a reservation when I show up on time, but knowing how the industry works, and the fact that fondue is a long meal, I know that people sit for 3 plus hours, which must cut into other reservation times. I in no way would blame the restaurant for a long wait, but I instead blame inexperienced diners who have no common courtesy for other guests at the restaurant. I have been a guest here since it opened in 2003 and will continue to dine here. However, I do reserve it for special occasions and I never just drop in for a quick bite to eat.

Pros: Good service, great experience

Cons: Hard to get reservations

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First let me start off by saying my first and only visit was okay, however, the food was pricier than expected and 6 of us dined at a long booth with only two pots, which not only made it uncomfortable to dine (when you have to constantly reach across the person next to you to get your food), but we wanted to order 3 separate couple's dinners (Big Night Out), and while we were charge for three, keep in mind, we only had two pots. I'm not sure that what we got was what we should have got had we had three fondue pots. The food was pretty decent, however, I didn't really get enough (constantly getting up and reaching across was a bit of an ordeal) and decided it might be nice to try again with a smaller group (2-4 people).

I attempted to make a reservation on a Monday for a Saturday evening dinner on Open Table, and was able to get a reservation for 7:30 for 4 reserved online, no problem. When I called Thursday to confirm (a coworker had alerted me to the inaccuracies of Open Table and advised me to contact the establishment) and sure enough, our reservation was not valid. This restaurant specifically seats tables according to how many are in the party and I was told that our reservation for 4 was actually a table for 6. I asked if we could keep the reservation for the 6-person table anyway, being how this wasn't my fault and we still wished to dine. The receptionist/reservationist advised no, that they would ONLY seat 6, not 4 (I was tempted to take it up with a supervisor, but advised against - I thought if we went late enough as walk-ins, it might be easier to get a table). We arrived at 8:30 on a Saturday evening (party of only 2), after/in the midst of a snowstorm, so we didn't think we would have too much of a problem being seated, however, when we arrived, the hostess(es) advised they were booked until 10:00pm. So, we went next door to Rossi's and had a wonderful meal and live Jazz entertainment instead! Sometimes, things work out for the better!

1
★★★☆☆

First let me start off by saying my first and only visit was okay, however, the food was pricier than expected and 6 of us dined at a long booth with only two pots, which not only made it uncomfortable to dine (when you have to constantly reach across the person next to you to get your food), but we wanted to order 3 separate couple's dinners (Big Night Out), and while we were charge for three, keep in mind, we only had two pots. I'm not sure that what we got was what we should have got had we had three fondue pots. The food was pretty decent, however, I didn't really get enough (constantly getting up and reaching across was a bit of an ordeal) and decided it might be nice to try again with a smaller group (2-4 people).

I attempted to make a reservation on a Monday for a Saturday evening dinner on Open Table, and was able to get a reservation for 7:30 for 4 reserved online, no problem. When I called Thursday to confirm (a coworker had alerted me to the inaccuracies of Open Table and advised me to contact the establishment) and sure enough, our reservation was not valid. This restaurant specifically seats tables according to how many are in the party and I was told that our reservation for 4 was actually a table for 6. I asked if we could keep the reservation for the 6-person table anyway, being how this wasn't my fault and we still wished to dine. The receptionist/reservationist advised no, that they would ONLY seat 6, not 4 (I was tempted to take it up with a supervisor, but advised against - I thought if we went late enough as walk-ins, it might be easier to get a table). We arrived at 8:30 on a Saturday evening (party of only 2), after/in the midst of a snowstorm, so we didn't think we would have too much of a problem being seated, however, when we arrived, the hostess(es) advised they were booked until 10:00pm. So, we went next door to Rossi's and had a wonderful meal and live Jazz entertainment instead! Sometimes, things work out for the better!

Pros: Cute concept

Cons: Unorganized reservation system, poor customer service, overpriced food

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I went there on a Thursday night and had made reservations. I arrived early and was allowed to wait in the bar area while they prepared our table. They had the table made up and allowed us to seated before the time of the reservation. The dining room was very beautiful and intimate. We had views of the building across the street. We only came there to get desserts because we had already eaten supper. It was very pricey . Around $80 for our small group. The meal was very delicous, but there wasn't much food to dip in the fondue and we ran out of the fonue quickly. But for the most part I enjoyed it and would go back again.

2
★★★★☆

I went there on a Thursday night and had made reservations. I arrived early and was allowed to wait in the bar area while they prepared our table. They had the table made up and allowed us to seated before the time of the reservation. The dining room was very beautiful and intimate. We had views of the building across the street. We only came there to get desserts because we had already eaten supper. It was very pricey . Around $80 for our small group. The meal was very delicous, but there wasn't much food to dip in the fondue and we ran out of the fonue quickly. But for the most part I enjoyed it and would go back again.

Pros: Delicous

Cons: Pricey

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My fiance and I stopped in for dinner last night, we didn't make reservations although have heard that we probably should on weekends. I figured Tuesday night wouldn't be so hectic & it wasn't so we had no problems being seated. The place was quiet, lighting was dim, setting was intimate. I usually make fondue at home but was curious to see how a real fondue place prepares the food. The first thing I noticed after getting the menu was the price, dinner for 2 will easily put you over $100 bucks! We selected a course from the "Big Night Out" menu which was $90/couple. That came w/veggies, shrimp, lobster tail, filet mignon, chicken potstickers and a couple other items. We also went w/a fiesta cheese fondue. The cheese fondue came out almost immediately. It tasted like velveeta cheese and salsa- nothing special. After we finished the cheese, we waited a super long time for our main course. I was getting annoyed with our server because she kept trying to get us to order more drinks (I'm sure it was to keep us occupied while wating). When it finally came out I was extremely disappointed with how small the portions were! (AND I don't even eat a lot!!!)? my poor fiance? he totally was bummed. Our server quickly went over how long each item should be cooked & warned us to not eat off our fondue sticks since they would be scortching hot! (she was right about that!) Anyway, we skipped dessert, total bill was $184. and some change. To sum it up, I think you'll be better off melting velveeta cheese, chicken broth and hershey's choclate in your fondue set at home for more than 1/2 the price! This place is ridiculously overpriced!

0
★☆☆☆☆

My fiance and I stopped in for dinner last night, we didn't make reservations although have heard that we probably should on weekends. I figured Tuesday night wouldn't be so hectic & it wasn't so we had no problems being seated. The place was quiet, lighting was dim, setting was intimate. I usually make fondue at home but was curious to see how a real fondue place prepares the food. The first thing I noticed after getting the menu was the price, dinner for 2 will easily put you over $100 bucks! We selected a course from the "Big Night Out" menu which was $90/couple. That came w/veggies, shrimp, lobster tail, filet mignon, chicken potstickers and a couple other items. We also went w/a fiesta cheese fondue. The cheese fondue came out almost immediately. It tasted like velveeta cheese and salsa- nothing special. After we finished the cheese, we waited a super long time for our main course. I was getting annoyed with our server because she kept trying to get us to order more drinks (I'm sure it was to keep us occupied while wating). When it finally came out I was extremely disappointed with how small the portions were! (AND I don't even eat a lot!!!)? my poor fiance? he totally was bummed. Our server quickly went over how long each item should be cooked & warned us to not eat off our fondue sticks since they would be scortching hot! (she was right about that!) Anyway, we skipped dessert, total bill was $184. and some change. To sum it up, I think you'll be better off melting velveeta cheese, chicken broth and hershey's choclate in your fondue set at home for more than 1/2 the price! This place is ridiculously overpriced!

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This restaurant can take reservations, they just don't know how to hold them. We ended up waiting an extra 20 minutes to be seated after arriving on time for our reservation. Hostesses were rude, unfriendly and unapologetic. We were told a manager would come to our table when no one came or offered an apology. The wait staff was upbeat and accomodating but forgot to bring one of our trays of food to the table -- we had to walk over and get it ourselves. One positive: their dessert menu and drinks are delicious. My advice is to seat yourself at the bar and order your food there. You will probably get faster and friendlier service that way.

1
★★☆☆☆

This restaurant can take reservations, they just don't know how to hold them. We ended up waiting an extra 20 minutes to be seated after arriving on time for our reservation. Hostesses were rude, unfriendly and unapologetic. We were told a manager would come to our table when no one came or offered an apology. The wait staff was upbeat and accomodating but forgot to bring one of our trays of food to the table -- we had to walk over and get it ourselves. One positive: their dessert menu and drinks are delicious. My advice is to seat yourself at the bar and order your food there. You will probably get faster and friendlier service that way.

Pros: Good food and drinks

Cons: Poor and slow service

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My wife and I went here last night to use our Entertainment book coupon, so we just got single entrees instead of the big night out. I got the steak and shrimp and she got the chicken. I didn't get a ton of meat, but it was enough especially since it takes so long to fondue things (our total visit was about 2 hours). We were in a booth for two, and they pull a sheer curtain over the entrance so it feels like you have some privacy. The waitress recommended a strawberry daquiri for two that was HUGE and really tasty. The highlight of the meal though was the dessert. I strongly recommend the flaming turtle, and while it's probably not worth $15 you do get quite a few things to dip in the chocolate.

1
★★★☆☆

My wife and I went here last night to use our Entertainment book coupon, so we just got single entrees instead of the big night out. I got the steak and shrimp and she got the chicken. I didn't get a ton of meat, but it was enough especially since it takes so long to fondue things (our total visit was about 2 hours). We were in a booth for two, and they pull a sheer curtain over the entrance so it feels like you have some privacy. The waitress recommended a strawberry daquiri for two that was HUGE and really tasty. The highlight of the meal though was the dessert. I strongly recommend the flaming turtle, and while it's probably not worth $15 you do get quite a few things to dip in the chocolate.

Pros: Fun experience, romantic

Cons: takes a long time to eat, expensive

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I made reservations 3 weeks in advance to celebrate my birthday and my friend's birthday with a group of friends. We had all been wanting to try this place and we thought this was the perfect time. I was surprised that I had to leave a credit card number in order to make a reservation but that was no problem for me. We had a reservation for 5:30 on a Friday evening. We arrived early and sat in the bar and enjoyed some tasty (albeit expensive) drinks until we were seated right around or a little after 5:30. We had 6 ladies and we all did the complete 4 course meal. The food was what I expected - nothing spectacular but still tasty. I would go back for the chocolate fondue again but not for a complete meal. After we finished our chocolate fondue our waiter (who was awesome!) brought us our check and one of us ordered an after dinner coffee. We didn't even have time to pay our waiter or finish our drinks and the manager came over and told us "there's no nice way to say this but I need you to leave - another table has been waiting for this table". We had each spent at least $50 on our meals PLUS the cost of our drinks and it was very abrupt and rude that we were asked to leave without even being able to thank our waiter or even to ask for change on our bill if we had needed it. Prior to being asked to leave I would not have returned because I view this more as a "dining experience" and not a place to frequent but I would certainly not return or recommend after the way we were treated at the end of the evening. It would have been nice to have been told ahead of time that there was another reservation or somehow made aware - perhaps the manager could have come over before dessert to mention that someone else was waiting. We would have had no problem with that. It was very unprofessional and left a bad taste in our mouths. Be aware if you go here that although it is an "experience" it is not one that you can linger on.

0
★☆☆☆☆

I made reservations 3 weeks in advance to celebrate my birthday and my friend's birthday with a group of friends. We had all been wanting to try this place and we thought this was the perfect time. I was surprised that I had to leave a credit card number in order to make a reservation but that was no problem for me. We had a reservation for 5:30 on a Friday evening. We arrived early and sat in the bar and enjoyed some tasty (albeit expensive) drinks until we were seated right around or a little after 5:30. We had 6 ladies and we all did the complete 4 course meal. The food was what I expected - nothing spectacular but still tasty. I would go back for the chocolate fondue again but not for a complete meal. After we finished our chocolate fondue our waiter (who was awesome!) brought us our check and one of us ordered an after dinner coffee. We didn't even have time to pay our waiter or finish our drinks and the manager came over and told us "there's no nice way to say this but I need you to leave - another table has been waiting for this table". We had each spent at least $50 on our meals PLUS the cost of our drinks and it was very abrupt and rude that we were asked to leave without even being able to thank our waiter or even to ask for change on our bill if we had needed it. Prior to being asked to leave I would not have returned because I view this more as a "dining experience" and not a place to frequent but I would certainly not return or recommend after the way we were treated at the end of the evening. It would have been nice to have been told ahead of time that there was another reservation or somehow made aware - perhaps the manager could have come over before dessert to mention that someone else was waiting. We would have had no problem with that. It was very unprofessional and left a bad taste in our mouths. Be aware if you go here that although it is an "experience" it is not one that you can linger on.

Pros: Good chocolate fondue, a "different" dining experience, wait staff was excellent

Cons: Very costly for the amount of food you get, management extremely unprofessional and rude

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I've been to Melting Pots in other cities and this one is subpar. The drinks are over-priced and the food isn't very fresh. Our oil never got hot enough and the fruit was not high quality. I gave it a four just in case I went on an off night.

1
★★★☆☆

I've been to Melting Pots in other cities and this one is subpar. The drinks are over-priced and the food isn't very fresh. Our oil never got hot enough and the fruit was not high quality. I gave it a four just in case I went on an off night.

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I do not understand why this restaurant has the high rating that it does. I am only glad that I went there for lunch and spent $18 instead of the $150 that others write about. We got the cheese fondue for lunch, 6 apple cubes, 4 pieces of celery, and a handful of cubed bread. This is not a meal; its barely a snack! I still cannot believe that I paid $18 for about an 1/8 of cheese. The service was wonderful, but I would never go back there. Terribly overpriced and the fondue wasn't even that good!

0
★☆☆☆☆

I do not understand why this restaurant has the high rating that it does. I am only glad that I went there for lunch and spent $18 instead of the $150 that others write about. We got the cheese fondue for lunch, 6 apple cubes, 4 pieces of celery, and a handful of cubed bread. This is not a meal; its barely a snack! I still cannot believe that I paid $18 for about an 1/8 of cheese. The service was wonderful, but I would never go back there. Terribly overpriced and the fondue wasn't even that good!

Pros: None that make-up for prices and quality

Cons: Terribly overpriced, food is not good at all

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I found out about this place while looking for somewhere to eat while visiting Minnesota. I missed the whole fondue craze by about 20 years, so it was a fun first experience. We were there when they opened, so we were seated very quickly, because no one else was there. The server was fun, very attentive. We were very pleased with the food. Having never had fondue, and being a picky eater, I was shocked to find that I adored the swiss fondue. After that were salads, and finally the meat. We had teriyaki tenderloin, salmon, shrimp, chicken, and steak in the Coq Au Van cooking... stuff. (Burgundy wine, scallions, garlic, chicken broth... yum.) It took us about 3 hours to eat, but it was well worth it. We ended up with a small order of chocolate and peanut butter fondue, which was cool because they put some kind of liquor in it and flambee'd it, which was fun to watch. Pricy, but great food - it was the first restaurant I've left in a LONG time that I was actually HAPPY with the food, not just satisfied. It's a ton of food, but the time you wait in between each piece of meat when you're cooking and between courses makes it so that you aren't over stuffed when you leave. I'm going back next week!

2
★★★★★

I found out about this place while looking for somewhere to eat while visiting Minnesota. I missed the whole fondue craze by about 20 years, so it was a fun first experience. We were there when they opened, so we were seated very quickly, because no one else was there. The server was fun, very attentive. We were very pleased with the food. Having never had fondue, and being a picky eater, I was shocked to find that I adored the swiss fondue. After that were salads, and finally the meat. We had teriyaki tenderloin, salmon, shrimp, chicken, and steak in the Coq Au Van cooking... stuff. (Burgundy wine, scallions, garlic, chicken broth... yum.) It took us about 3 hours to eat, but it was well worth it. We ended up with a small order of chocolate and peanut butter fondue, which was cool because they put some kind of liquor in it and flambee'd it, which was fun to watch. Pricy, but great food - it was the first restaurant I've left in a LONG time that I was actually HAPPY with the food, not just satisfied. It's a ton of food, but the time you wait in between each piece of meat when you're cooking and between courses makes it so that you aren't over stuffed when you leave. I'm going back next week!

Pros: Close to Ramada Downtown Hotel... GREAT for guests!

Cons: Pricy, but worth it.

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The service was some of the best I have ever seen. Our waitress was very knowledgeble and extremely helpful. We had to wait to be seated even though we had reservation but the waiting lounge was wonderul. The food is great but a little over priced. The meat was tender, the cheese was great and the chocolate dessert is the best part. It was just over 100 dollars for me and my wife which was alittle on the high side but if you are in the mood to splurge a bit this is a great spot.

2
★★★★☆

The service was some of the best I have ever seen. Our waitress was very knowledgeble and extremely helpful. We had to wait to be seated even though we had reservation but the waiting lounge was wonderul. The food is great but a little over priced. The meat was tender, the cheese was great and the chocolate dessert is the best part. It was just over 100 dollars for me and my wife which was alittle on the high side but if you are in the mood to splurge a bit this is a great spot.

Pros: Service, Ambience, Wine List

Cons: Value

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My wife and I made our first trip here on the Friday night before Valentines day. Our reservation was for 6:30. We arrived at 6:10, got one drink at the bar and were buzzed that our table was ready at 6:25! We ordered the "Big Night Out", a four course meal for two-$90 per couple. Included cheese prepared at our table, salad, lobster, steak, shrimp, and plenty of chocolate!! Our service was friendly and timed very well, give yourself 2 1/2-3 hours. First time we had Fondued, different and fun! Inluding drinks and tip, $145. A little expensive, but we were stuffed, and had a very fun evening.

2
★★★★★

My wife and I made our first trip here on the Friday night before Valentines day. Our reservation was for 6:30. We arrived at 6:10, got one drink at the bar and were buzzed that our table was ready at 6:25! We ordered the "Big Night Out", a four course meal for two-$90 per couple. Included cheese prepared at our table, salad, lobster, steak, shrimp, and plenty of chocolate!! Our service was friendly and timed very well, give yourself 2 1/2-3 hours. First time we had Fondued, different and fun! Inluding drinks and tip, $145. A little expensive, but we were stuffed, and had a very fun evening.

Pros: Friendly service, food quantity, parking

Cons: A little pricey

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For well over $130 for dinner for two, one would expect excellent service and good food, but neither can be had at The Melting Pot. We were seated over half an hour after our reservation, and it was a Tuesday night. The cheese fondue tasted like cheez whiz, the meats were tough, and the service downright awful. We had heard others rave about the restaurant, so decided to go for a romantic occasion. With the ample choices in downtown Minneapolis, take your money elsewhere.

0
★☆☆☆☆

For well over $130 for dinner for two, one would expect excellent service and good food, but neither can be had at The Melting Pot. We were seated over half an hour after our reservation, and it was a Tuesday night. The cheese fondue tasted like cheez whiz, the meats were tough, and the service downright awful. We had heard others rave about the restaurant, so decided to go for a romantic occasion. With the ample choices in downtown Minneapolis, take your money elsewhere.

Cons: Expensive, Poor service

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I arranged a night out for my wife last night for our anniversary. I wanted to surprise her and make a very special night of it. The Melting Pot exceeded my expectations. They took of everything for me. We had an excellent server, Ania, who was so charming. The food was delicious and of the best quality. It was an experience, not just a "quick" meal. We held hands over dinner and actually got reacquainted over our entree... because you have to cook each piece it allows you to actually have quality conversation. To top off the evening, Ania presented us with dessert... it was amazing. My wife loved the chocolate fondue with the strawberries and brownies. Thank you Melting Pot for making our anniversary such a memorable night out... and more than that... for giving us time with each other!

2
★★★★★

I arranged a night out for my wife last night for our anniversary. I wanted to surprise her and make a very special night of it. The Melting Pot exceeded my expectations. They took of everything for me. We had an excellent server, Ania, who was so charming. The food was delicious and of the best quality. It was an experience, not just a "quick" meal. We held hands over dinner and actually got reacquainted over our entree... because you have to cook each piece it allows you to actually have quality conversation. To top off the evening, Ania presented us with dessert... it was amazing. My wife loved the chocolate fondue with the strawberries and brownies. Thank you Melting Pot for making our anniversary such a memorable night out... and more than that... for giving us time with each other!

Pros: Great Parking, Amazing Dessert, Wine List

Cons: None

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We just had dinner at The Melting Pot. We had a party of 6, and really the only thing worth it was our wonderful server and the company. The food is horribly overpriced. We loved our server who was very attentive and knowledgable; but quite frankly fondue at home is easier and MUCH cheaper. I didn't see ANY difference in quality between what we can do at home and what The Melting Pot had to offer, until it came to dessert. The chocolate course was amazing. The rest of the meal, however, not nearly worth the prices charged. I will NOT go back. We had a nice evening, but only because of the friends we we were with and our waitstaff.

0
★☆☆☆☆

We just had dinner at The Melting Pot. We had a party of 6, and really the only thing worth it was our wonderful server and the company. The food is horribly overpriced. We loved our server who was very attentive and knowledgable; but quite frankly fondue at home is easier and MUCH cheaper. I didn't see ANY difference in quality between what we can do at home and what The Melting Pot had to offer, until it came to dessert. The chocolate course was amazing. The rest of the meal, however, not nearly worth the prices charged. I will NOT go back. We had a nice evening, but only because of the friends we we were with and our waitstaff.

Pros: wait staff, wine list

Cons: price, quality

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I really enjoyed the entire experience. Would recommend going early and making reservations. Will take awhile, so go with someone you want to visit with. The cheese fondue is tasty, but you run out of cheese and still have dippers left. Very possible to get too much food, would recommend sharing one entree if just 2 people; don't do the couple or multi course options. We got the cheese fondue, vegetarian entree, and chocolate dessert and were stuffed. The chocolate dessert is wonderful-make sure you leave room! In a large group, could imagine it becoming difficult to cook food and would get messy. Service wasn't the greatest, but I enjoyed the food and experience enough to go back. With parking and tip split two ways it wasn't too bad, but we just drank water. With drinks it might get pretty expensive, but worth it for a treat.

2
★★★★☆

I really enjoyed the entire experience. Would recommend going early and making reservations. Will take awhile, so go with someone you want to visit with. The cheese fondue is tasty, but you run out of cheese and still have dippers left. Very possible to get too much food, would recommend sharing one entree if just 2 people; don't do the couple or multi course options. We got the cheese fondue, vegetarian entree, and chocolate dessert and were stuffed. The chocolate dessert is wonderful-make sure you leave room! In a large group, could imagine it becoming difficult to cook food and would get messy. Service wasn't the greatest, but I enjoyed the food and experience enough to go back. With parking and tip split two ways it wasn't too bad, but we just drank water. With drinks it might get pretty expensive, but worth it for a treat.

Pros: Relaxing meal, Good food, Awesome dessert

Cons: Not enough cheese, Can get noisy, Average service

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I have dined at the Melting Pot in Dallas, and Kansas City, and though it would be the perfect alternative to a regular restaurant experience for my family. You need to schedule at least 3 hours to really enjoy it. Our server had a great personality, and by time we left she had hugs for us all. The menu is pricey, but you get so much food. Four people could easily share the couple meal. They are graciously willing to substitute things. They have a wide variety of meat, including bison, and duck. Every course is amazing. I would suggest not to get the queso-like cheese because only the chips tasted good with it. The other cheeses are great. The only problem we had, was eating too much, and being too full for the absolutely delicious desert!! I highly recommend it if you want a change from the rountine experience!!

2
★★★★★

I have dined at the Melting Pot in Dallas, and Kansas City, and though it would be the perfect alternative to a regular restaurant experience for my family. You need to schedule at least 3 hours to really enjoy it. Our server had a great personality, and by time we left she had hugs for us all. The menu is pricey, but you get so much food. Four people could easily share the couple meal. They are graciously willing to substitute things. They have a wide variety of meat, including bison, and duck. Every course is amazing. I would suggest not to get the queso-like cheese because only the chips tasted good with it. The other cheeses are great. The only problem we had, was eating too much, and being too full for the absolutely delicious desert!! I highly recommend it if you want a change from the rountine experience!!

Pros: Excellent Food, Great Atmosphere, Super-Close Parking

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My boyfriend and I went there for our one year and had a good time. Got seated right away but probably waited 10-15 minutes before the server came or knew about us. It was very interesting and different for us. The service was great, the food was good, but a little to loud for us. If we were to go back, it would be for desert. That was the best part of the whole 4 course meal. I think we paid too much for what it was worth and plus they get you with a 10% tax on the bill. We got to park very close. I probably would recommend going there, since I did, something new, fun and who knows you might like it.

1
★★★☆☆

My boyfriend and I went there for our one year and had a good time. Got seated right away but probably waited 10-15 minutes before the server came or knew about us. It was very interesting and different for us. The service was great, the food was good, but a little to loud for us. If we were to go back, it would be for desert. That was the best part of the whole 4 course meal. I think we paid too much for what it was worth and plus they get you with a 10% tax on the bill. We got to park very close. I probably would recommend going there, since I did, something new, fun and who knows you might like it.

Pros: Service, Parking, Fun and differnet

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My boyfriend and I came here for our anniversary because we had heard nothing but praise for this restaurant; however, we were completely & utterly disappointed. First, our reservations were for 7:30 on a Wednesday night & we weren't sat until 8:15! Then came the food... The cheese was below average, the salad was good, but the main entree was definitely not what we expected. We were too busy cooking our food that we didn't have time to sit & enjoy it. We were hoping the dessert would make up for the rest of the meal, but it didn't. The service was decent, but that still didn't make up for the awful food. I think for $90, you can go to many other MUCH better restaurants where you don't have to cook your own food. This night was definitely not worth the money. I wouldn't recommend this restaurant to anyone.

0
★☆☆☆☆

My boyfriend and I came here for our anniversary because we had heard nothing but praise for this restaurant; however, we were completely & utterly disappointed. First, our reservations were for 7:30 on a Wednesday night & we weren't sat until 8:15! Then came the food... The cheese was below average, the salad was good, but the main entree was definitely not what we expected. We were too busy cooking our food that we didn't have time to sit & enjoy it. We were hoping the dessert would make up for the rest of the meal, but it didn't. The service was decent, but that still didn't make up for the awful food. I think for $90, you can go to many other MUCH better restaurants where you don't have to cook your own food. This night was definitely not worth the money. I wouldn't recommend this restaurant to anyone.

Pros: Service, Drinks

Cons: , Cook your own food, Takes too long

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HITS: Knowledgeable, friendly service. Willing to make adjustments to the package deals so the customer gets exactly what they want. Private, romatic booths & nice ambiance. The lobster was incredible, the desert was unbelievable, the sauces were delectable. Overall the prices were fair. Great for a special occasion. Just don't plan on going to a movie or a show afterwards. The dining itself takes more time than your usual dinner out... but that's to be expected. Large wine list, and reasonable prices.
MISSES: Don't pay for the flower and ballons they offer for special occasions - overpriced and the flower was half dead before we even sat down - the balloons were on the floor by morning. Skip the cheese course, it was very disappointing (and after talking to friends we realize we weren't alone with this opinion).

2
★★★★☆

HITS: Knowledgeable, friendly service. Willing to make adjustments to the package deals so the customer gets exactly what they want. Private, romatic booths & nice ambiance. The lobster was incredible, the desert was unbelievable, the sauces were delectable. Overall the prices were fair. Great for a special occasion. Just don't plan on going to a movie or a show afterwards. The dining itself takes more time than your usual dinner out... but that's to be expected. Large wine list, and reasonable prices.
MISSES: Don't pay for the flower and ballons they offer for special occasions - overpriced and the flower was half dead before we even sat down - the balloons were on the floor by morning. Skip the cheese course, it was very disappointing (and after talking to friends we realize we weren't alone with this opinion).

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This was my first experience at a Melting pot resturant and I thoroughly enjoyed the experience. The service was attentive, however there is quite the wait between courses. In the "night out" meal, the steak and pork were wonderful, but the flavoring options were necessary. The chocolate fondue was heavenly! Overall, a great time, but still is quite expensive for a meal out.

2
★★★★☆

This was my first experience at a Melting pot resturant and I thoroughly enjoyed the experience. The service was attentive, however there is quite the wait between courses. In the "night out" meal, the steak and pork were wonderful, but the flavoring options were necessary. The chocolate fondue was heavenly! Overall, a great time, but still is quite expensive for a meal out.

Pros: Romantic, Unique experience

Cons: , Slow

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A group of 10 of us had an amazing dining experience at The Melting Pot! We reserved the private room that seats 10. It was perfect for our group... we tend to get noisy. Our server was fantastic. Educated us on fondue and helped guide us through the menu. We decided to do the four courses...cheese, salad, entree, chocolate. To add to the experience, we ordered a bottle of high end wine for the group. The manager came over and decanted the bottle and THAN "treated" the wine glasses. It was incredible. We have never had this level of service before. The food was great and the service was impecable. We laughed and talked for hours with our friends. It really gave us a chance to reconnect with each other... we would recommend this restaurant to everyone!!!

2
★★★★★

A group of 10 of us had an amazing dining experience at The Melting Pot! We reserved the private room that seats 10. It was perfect for our group... we tend to get noisy. Our server was fantastic. Educated us on fondue and helped guide us through the menu. We decided to do the four courses...cheese, salad, entree, chocolate. To add to the experience, we ordered a bottle of high end wine for the group. The manager came over and decanted the bottle and THAN "treated" the wine glasses. It was incredible. We have never had this level of service before. The food was great and the service was impecable. We laughed and talked for hours with our friends. It really gave us a chance to reconnect with each other... we would recommend this restaurant to everyone!!!

Pros: service, atmosphere, good parking

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Dinner 2/7/2004. I have dined at Melting Pot's all over the country and this is a flagship restaurant. There is a minimal corporate feel, it's there just suppressed. A comprehensive (a little weak in the Old World Category) wine list that is VALUE priced... imagine that, with Spiegelau crystal and decanters if necessary. Food quality, presentation is excellent. this is a dedicated dining experience, even a veteran of fondue would be hard put to dine and squeeze in another event (concert, show, Sporting event) so dine accordingly. Highly recommended.

2
★★★★★

Dinner 2/7/2004. I have dined at Melting Pot's all over the country and this is a flagship restaurant. There is a minimal corporate feel, it's there just suppressed. A comprehensive (a little weak in the Old World Category) wine list that is VALUE priced... imagine that, with Spiegelau crystal and decanters if necessary. Food quality, presentation is excellent. this is a dedicated dining experience, even a veteran of fondue would be hard put to dine and squeeze in another event (concert, show, Sporting event) so dine accordingly. Highly recommended.

Pros: Unique Cuisine, Good Wine List, Good Parking

Cons: , Still a Franchise

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I had dinner at the melting pot on a Friday night. We got there at around 8:30 (reservation need to be made) till about 11:00 pm. Overall it was a great time but not something that I would do often.

2
★★★★☆

I had dinner at the melting pot on a Friday night. We got there at around 8:30 (reservation need to be made) till about 11:00 pm. Overall it was a great time but not something that I would do often.

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My friends & I were looking forward to trying out a new restaurant, especially since none of us have been to a fondue-style restaurant before. We were quite disppointed. We were "greeted" by a group of hosts who didn't seem to care that we were even there. Once seated, it got worse! Our server was slow-it took over 15 minutes between courses for him to show up and he never once stopped by to check on us. He was rude & condescending when we tried asking questions about the menu. The food was average-nothing special. The dessert was the best part, although nothing you couldn't make at home yourself (just cakes & fruit dipped in chocolate). The atmosphere was too noisy so it was hard to carry on conversations. Not to mention the menu was way overpriced too. Our experience was ruined by the very unfriendly & unattentive staff.

1
★★☆☆☆

My friends & I were looking forward to trying out a new restaurant, especially since none of us have been to a fondue-style restaurant before. We were quite disppointed. We were "greeted" by a group of hosts who didn't seem to care that we were even there. Once seated, it got worse! Our server was slow-it took over 15 minutes between courses for him to show up and he never once stopped by to check on us. He was rude & condescending when we tried asking questions about the menu. The food was average-nothing special. The dessert was the best part, although nothing you couldn't make at home yourself (just cakes & fruit dipped in chocolate). The atmosphere was too noisy so it was hard to carry on conversations. Not to mention the menu was way overpriced too. Our experience was ruined by the very unfriendly & unattentive staff.

Cons: poor service, noisy

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I decided to take my sister out for a special night to celebrate her moving to Minneapolis....what a great choice this was!!!! My sister mentioned right away that she is a vegetarian and our server gave us several options to accomodate her....we had so much fun, the atmosphere is great,our server was wonderful, and I thought the whole experience was perfect...I would recommend reservations if you plan to eat on the weekend...I had set ours up for 6:15 PM, and when we got there the restaurant was dead. However,by the time we left, every table was full and there were several waiting to get in. It does take a few hours to get through the meal, especially if you are opting for the 3 and 4 course options and it does get a spendy , but for a fun night out, I would recommend this restaurant as a unique alternative.

2
★★★★★

I decided to take my sister out for a special night to celebrate her moving to Minneapolis....what a great choice this was!!!! My sister mentioned right away that she is a vegetarian and our server gave us several options to accomodate her....we had so much fun, the atmosphere is great,our server was wonderful, and I thought the whole experience was perfect...I would recommend reservations if you plan to eat on the weekend...I had set ours up for 6:15 PM, and when we got there the restaurant was dead. However,by the time we left, every table was full and there were several waiting to get in. It does take a few hours to get through the meal, especially if you are opting for the 3 and 4 course options and it does get a spendy , but for a fun night out, I would recommend this restaurant as a unique alternative.

Pros: great service, beautiful atmosphere, delicious food

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I treated my boyfriend to this wonderful establishment for his birthday. We were both new to fondue and the staff was very helpful and extremely friendly. We went for the four course option which is really the way to go. There was way more food than we could possibly eat. It is slightly expensive and the meal does take a long time, but that is what I had in mind when shopping for a restraunt for the occasion. I would highly recommend the Melting Pot and cannot wait until my next trip there!

2
★★★★★

I treated my boyfriend to this wonderful establishment for his birthday. We were both new to fondue and the staff was very helpful and extremely friendly. We went for the four course option which is really the way to go. There was way more food than we could possibly eat. It is slightly expensive and the meal does take a long time, but that is what I had in mind when shopping for a restraunt for the occasion. I would highly recommend the Melting Pot and cannot wait until my next trip there!

Pros: Fun Staff, Great Variety, Relaxed

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We are suffering from buyer's remorse after eating at the Melting Pot this past weekend. The food was good, the service was good, but it was not in any way worth the nearly $300 that we paid for the 4 course dinner for 4 (with only 2 drinks.)

We were not dissatisfied with the experience, but were shocked with the prices. We almost left the restaurant when we first saw the menu, but were embarassed to make that request because we were celebrating a special occassion with family.

Our money would have been much better spent elsewhere, and would have gone a lot further.

1
★★★☆☆

We are suffering from buyer's remorse after eating at the Melting Pot this past weekend. The food was good, the service was good, but it was not in any way worth the nearly $300 that we paid for the 4 course dinner for 4 (with only 2 drinks.)

We were not dissatisfied with the experience, but were shocked with the prices. We almost left the restaurant when we first saw the menu, but were embarassed to make that request because we were celebrating a special occassion with family.

Our money would have been much better spent elsewhere, and would have gone a lot further.

Pros: Reservations, Service

Cons: Too expensive

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Our experience was fantastic. We were seated in a quiet area and our server was friendly and informative. He gave us a lot of attention. He has a great friendly personality and took time to explain the choices and made our first experience even better.

We wanted a relaxed meal and were not in a hurry. The food was great and the pace was relaxed. There was gentle jazz in the background, water wall in the front and a warm atmosphere for conversation.

The restaurant and bathrooms were completely accessible. This was important because my friend uses a wheel chair. Parking was easy. We parked in the city lot and the elevator took us right to the restaurant.

This is a great place for a special dinner when you want something different. We enjoyed the attention from the server who made us feel at home. Tell your friends!

2
★★★★★

Our experience was fantastic. We were seated in a quiet area and our server was friendly and informative. He gave us a lot of attention. He has a great friendly personality and took time to explain the choices and made our first experience even better.

We wanted a relaxed meal and were not in a hurry. The food was great and the pace was relaxed. There was gentle jazz in the background, water wall in the front and a warm atmosphere for conversation.

The restaurant and bathrooms were completely accessible. This was important because my friend uses a wheel chair. Parking was easy. We parked in the city lot and the elevator took us right to the restaurant.

This is a great place for a special dinner when you want something different. We enjoyed the attention from the server who made us feel at home. Tell your friends!

Pros: atmosphere, uniqueness, parking

Cons: price

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I visited the restaurant with some friends, and we had a blast! The whole experience was great! We entered the door and we're greeted by an enthusiastic host staff. The restaurant was alive with happy customers. We were seated at a nice, private booth, and our server was friendly and answered all of our questions. The service was great and so was the food. The greatest part was the fondue experience. I recommend the chocolate fondue, it's incredible! The restaurant is a near perfect ten. I'm recommenting it to all my friends. If you want a great experience, this is a great place to go!

2
★★★★★

I visited the restaurant with some friends, and we had a blast! The whole experience was great! We entered the door and we're greeted by an enthusiastic host staff. The restaurant was alive with happy customers. We were seated at a nice, private booth, and our server was friendly and answered all of our questions. The service was great and so was the food. The greatest part was the fondue experience. I recommend the chocolate fondue, it's incredible! The restaurant is a near perfect ten. I'm recommenting it to all my friends. If you want a great experience, this is a great place to go!

Pros: great service, ambience, lots of fun

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My husband and I took a couple as their anniversary present and we had an absolute blast (thank goodness the guy who wanted to drink shots of tequila all night WASN'T there being obnoxious). We easily dropped a few hundred dollars for dinner for four, but it isn't dinner...it's an experience. The service was AWESOME and the food was great...especially the chocolate dessert fondue with all the fruit, cakes and sweet somethings to dip it in. Totally worth it for people who want a great/fun night out and know that this dinner for two will cost you a hundie. Tip: Make sure you have a reservation, it helps get you in faster on the weekends. We were seated right away with our reservation.

2
★★★★★

My husband and I took a couple as their anniversary present and we had an absolute blast (thank goodness the guy who wanted to drink shots of tequila all night WASN'T there being obnoxious). We easily dropped a few hundred dollars for dinner for four, but it isn't dinner...it's an experience. The service was AWESOME and the food was great...especially the chocolate dessert fondue with all the fruit, cakes and sweet somethings to dip it in. Totally worth it for people who want a great/fun night out and know that this dinner for two will cost you a hundie. Tip: Make sure you have a reservation, it helps get you in faster on the weekends. We were seated right away with our reservation.

Pros: Great service, Awesome dessert, Fun for groups

Cons: Need more sauces

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My fiancee and I decided to try this restaurant for an early dinner. The place was totally empty - a virtual cavern! We came in and the snooty little genderless person at the front asked us if we had a reservation! We were seated in a small cramped space in an ocean of larger tables... The waitress was nice howevever a bit of a ditz for not explaining the $10 charge for the cooking style....I found the food to be bland and overpriced. Don't bother with this restaurant! After $80 later I was rather angry at the lack of food, quality and overall lack of charm!

0
★☆☆☆☆

My fiancee and I decided to try this restaurant for an early dinner. The place was totally empty - a virtual cavern! We came in and the snooty little genderless person at the front asked us if we had a reservation! We were seated in a small cramped space in an ocean of larger tables... The waitress was nice howevever a bit of a ditz for not explaining the $10 charge for the cooking style....I found the food to be bland and overpriced. Don't bother with this restaurant! After $80 later I was rather angry at the lack of food, quality and overall lack of charm!

Cons: overpriced, bland bland food, snooty management

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We celebrated birthdays recently at the Melting Pot and had a wonderful time. The food was good, but it was more the fonduing experience that we enjoyed. Having lived in Switzerland, I've had the opportunity to learn this art, and the Melting Pot was able to provide an authentic experience. Chocolate fonduing, however, is definitely an american creation, but what a wonderful invention! The meal was fairly pricey, but worth it for the special occassion as well as being able to slowly enjoy a 3-hour dining experience. Most wouldn't likely be able to afford to go frequently, but that's ok as it wouldn't be any fun if you did.

2
★★★★☆

We celebrated birthdays recently at the Melting Pot and had a wonderful time. The food was good, but it was more the fonduing experience that we enjoyed. Having lived in Switzerland, I've had the opportunity to learn this art, and the Melting Pot was able to provide an authentic experience. Chocolate fonduing, however, is definitely an american creation, but what a wonderful invention! The meal was fairly pricey, but worth it for the special occassion as well as being able to slowly enjoy a 3-hour dining experience. Most wouldn't likely be able to afford to go frequently, but that's ok as it wouldn't be any fun if you did.

Pros: Secluded seating, Great service, Cozy atmosphere

Cons: Expensive

 

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