Twin Cities Appliance Service Center Inc

★★★★★
  • 620 13th Ave S

    Hopkins, MN 55343

    Map & Directions
  • 952-767-5700

About Twin Cities Appliance Service Center Inc

Hours
Mon-Fri 8am-4:30pm

Shopping

Shopping
More choices in Hopkins:
Resultset_next

Country House Furniture

212 Trowbridge St Allegan, MI

Resultset_next

Mulder Heating & Ac

1939 8th St Martin, GA

5 24
Hi! Sign in to let us know how Twin Cities Appliance Service Center Inc was?
Write a Review
.

Twin City Appliances the best company in MN catered to HIGHEST customer service. My fridge needed repair, I called my extended warranty phone line and they referred me to TC Appliances,TCA called me within 24hrs and scheduled an

3
★★★★★

Twin City Appliances the best company in MN catered to HIGHEST customer service. My fridge needed repair, I called my extended warranty phone line and they referred me to TC Appliances,TCA called me within 24hrs and scheduled an

.

They repaired my dishwasher which was under warranty. Very fast, friendly and efficient service. A+

3
★★★★★

They repaired my dishwasher which was under warranty. Very fast, friendly and efficient service. A+

.

I had a great experience with your service professional Dave. He was on time, diagnosed the problem with my Jenn Air refrigerator, ordered the part and showed me how to install it. He also scheduled an appointment to come back out and

3
★★★★★

I had a great experience with your service professional Dave. He was on time, diagnosed the problem with my Jenn Air refrigerator, ordered the part and showed me how to install it. He also scheduled an appointment to come back out and

.

Twin Cities Appliance came and worked on my front load washer. The drum was knocking temendously and he fixed the problem. Prompt, efficient and courteous. Great customer service. I would recommend this company for any appliance repair

3
★★★★★

Twin Cities Appliance came and worked on my front load washer. The drum was knocking temendously and he fixed the problem. Prompt, efficient and courteous. Great customer service. I would recommend this company for any appliance repair

.

The tech was on time and I was given a call the day before and the day of the appt. The tech was friendly and professional and I would use them again. I think that they did a great job.

3
★★★★★

The tech was on time and I was given a call the day before and the day of the appt. The tech was friendly and professional and I would use them again. I think that they did a great job.

.

Contacted Maytag customer service to ask questions on my dishwasher and the same day I was contacted by Twin City Appliances to have someone come out in two days. That same evening I received a call from Twin City Appliances saying they

3
★★★★★

Contacted Maytag customer service to ask questions on my dishwasher and the same day I was contacted by Twin City Appliances to have someone come out in two days. That same evening I received a call from Twin City Appliances saying they

.

Angie in the office and Gary, the tech, were very helpful coordinating with Kitchenaid to get my self clean latch replaced at no charge which Kitchenaid had told me it would be. They worked with me to get it done quickly and to get the

3
★★★★★

Angie in the office and Gary, the tech, were very helpful coordinating with Kitchenaid to get my self clean latch replaced at no charge which Kitchenaid had told me it would be. They worked with me to get it done quickly and to get the

.

I couldn't be any happier. The tech, Dennis, arrived on time, when he said he would. Introduced himself and was very pleasant. He listen to my concerns and addressed the problems right away, the first time. He was very knowledgeable about

3
★★★★★

I couldn't be any happier. The tech, Dennis, arrived on time, when he said he would. Introduced himself and was very pleasant. He listen to my concerns and addressed the problems right away, the first time. He was very knowledgeable about

.

do not call this company if you need a first appointment of the morning to get somewhere. the tech came last week at 10:00am, Again this week it is 10:00 am before there is any word he is on his way to finish the repair. I got good

3
★★★★★

do not call this company if you need a first appointment of the morning to get somewhere. the tech came last week at 10:00am, Again this week it is 10:00 am before there is any word he is on his way to finish the repair. I got good

.

Our 11-year old Kitchen-Aid gas oven would not come on in the Bake mode. I described the problem over the phone and was told the likely solution and estimate. The technician (Phil) came out 2 days later diagnosed the problem and fixed

3
★★★★★

Our 11-year old Kitchen-Aid gas oven would not come on in the Bake mode. I described the problem over the phone and was told the likely solution and estimate. The technician (Phil) came out 2 days later diagnosed the problem and fixed

.

I called to have my refrigerator looked at and I was very happy with the service. The service tech that came out, Dave, was not afraid of my big dogs either. Very Happy With Service !!!!!!!!!

3
★★★★★

I called to have my refrigerator looked at and I was very happy with the service. The service tech that came out, Dave, was not afraid of my big dogs either. Very Happy With Service !!!!!!!!!

.

Super experience. I had a broken microwave and the knowledgeable technician arrived promptly and was very professional. He explained the problem to me and what he needed to do to fix the microwave. He was able to promptly fix the

3
★★★★★

Super experience. I had a broken microwave and the knowledgeable technician arrived promptly and was very professional. He explained the problem to me and what he needed to do to fix the microwave. He was able to promptly fix the

.

We had a problem with our range. I called the manufacturer as still under warranty. They scheduled an appointment with Twin Cities appliance. They called to confirm appointment and came out on time as scheduled. The service person was

3
★★★★★

We had a problem with our range. I called the manufacturer as still under warranty. They scheduled an appointment with Twin Cities appliance. They called to confirm appointment and came out on time as scheduled. The service person was

.

Had a great experience! They were very prompt with the time that the said they would arrive. The technician was very professional and explained why it wasnt working and what he did to fix it! Very pleased with Twin Cities Appliance and

3
★★★★★

Had a great experience! They were very prompt with the time that the said they would arrive. The technician was very professional and explained why it wasnt working and what he did to fix it! Very pleased with Twin Cities Appliance and

.

Had a great service experience. From the 1st contact with the lady in the office (Angie iirc) all the way through the repair. They were very accommodating to my schedule and the repair by Andy was top notch. I would not hesitate to refer

3
★★★★★

Had a great service experience. From the 1st contact with the lady in the office (Angie iirc) all the way through the repair. They were very accommodating to my schedule and the repair by Andy was top notch. I would not hesitate to refer

.

We had a great experience, next day service. The staff was very friendly and explained things to me. My washer works just fine now that it is fixed. :)

3
★★★★★

We had a great experience, next day service. The staff was very friendly and explained things to me. My washer works just fine now that it is fixed. :)

.

The employees here are super friendly and willing to work with you if you communicate your needs to them. Be sure to describe the issue in full with what is going on. If you just want your dryer CLEANED of lint --- this isn't the place.

3
★★★★★

The employees here are super friendly and willing to work with you if you communicate your needs to them. Be sure to describe the issue in full with what is going on. If you just want your dryer CLEANED of lint --- this isn't the place.

.

This place is horrible. The technician was sent to fix our washer. He didnt do anything to fix the problem. He said everything was fine. We were bill $90 for the service just for having him come down. What a waste of money. This place

3
★★★★★

This place is horrible. The technician was sent to fix our washer. He didnt do anything to fix the problem. He said everything was fine. We were bill $90 for the service just for having him come down. What a waste of money. This place

.

We had a problem with our trash compactor, the tech said a switch behind the unit would need to be reset and the unit has to be removed (it's built-in) to fix. He is completely wrong, all that needs to be replaced is the lever on the front

3
★★★★★

We had a problem with our trash compactor, the tech said a switch behind the unit would need to be reset and the unit has to be removed (it's built-in) to fix. He is completely wrong, all that needs to be replaced is the lever on the front

.

We were referred to this company through KitchenAid, when we had a minor problem with a microwave. The guy came, said he wasn't sure how to fix it but would call back the next day... more than a week goes by without anyone calling. When

3
★★★★★

We were referred to this company through KitchenAid, when we had a minor problem with a microwave. The guy came, said he wasn't sure how to fix it but would call back the next day... more than a week goes by without anyone calling. When

.

Warners' Stellian sent me these guys for some warranty work on my new dishwasher and after checking this site for reviews I saw all of these terrible reviews and was very worried. Didn't need to be. The service person arrived on time,

3
★★★★★

Warners' Stellian sent me these guys for some warranty work on my new dishwasher and after checking this site for reviews I saw all of these terrible reviews and was very worried. Didn't need to be. The service person arrived on time,

.

I pride myself on being friendly to service professionals, usually offering them coffee, asking how their day is going, and thanking them for the work that they did.

Rich from the moment of interaction was rude, so much so that I was

3
★★★★★

I pride myself on being friendly to service professionals, usually offering them coffee, asking how their day is going, and thanking them for the work that they did.

Rich from the moment of interaction was rude, so much so that I was

.

I have never written a bad review before but I feel it is necessary to warn others about this company.
I have owned homes for 30 years and have had a number of repair service people out to work on appliances over the years. The service

3
★★★★★

I have never written a bad review before but I feel it is necessary to warn others about this company.
I have owned homes for 30 years and have had a number of repair service people out to work on appliances over the years. The service

.

As you read our experience below, keep in mind after being a homeowner for over 20 years, we've never filed a bad complaint against a company. It took Twin Cities Appliance Repair and the horrible experience with them for us to take the trouble to list this. We don't want anyone else to experience what we did.

Maytag Service Center (also known as Twin Cities Appliance Repair Center Inc.) has been the single most horrific repair service experience we have ever had in our lives. Our brand new refrigerator (only 2 months old) stopped working. We called the manufacturer because it was still covered under the manufacturers' warranty, and they contracted with the Maytag Service Center to come out and fix the fridge. Maytag Service Center came out multiple times to try and fix the fridge. None of the repairs worked. The repairperson left our home after each repair and did not stay to ensure the fridge was cooling and working. Instead, the repairperson told us to wait until the next day to call again and schedule another repair visit. After several repair attempts and calls to the manufacturer (Samsung), Samsung agreed the fridge was beyond repair and should be designated as 'unrapairable/a lemon'. Samsung asked the Maytag Service Center to email or fax them paperwork outlining the multiple repairs and a statement that the fridge was beyond repair. The owner of the Maytag Service Center (Tim) refused to send that information, even though his repairperson in our home admitted the fridge was a lemon, Tim would not state in writing to Samsung that the fridge was unrepairable - his reason: because he would lose his status as an authorized Samsung appliance repair company. It was because of money - rather than help us in our time of need (do you know what it is like to go for over two weeks without a fridge?!), he decided his ability to make money from Samsung with future repair orders was more important to him. We will never recommend this company to anyone and I couldn't stress enough how much I think everyone in the Minneapolis/Saint Paul area should avoid this company at all costs. This company does not value customer service and helping out customers in need. Their main objective is to make money, and they don't care what happens to customers in their pursuit of it.

0
★☆☆☆☆

As you read our experience below, keep in mind after being a homeowner for over 20 years, we've never filed a bad complaint against a company. It took Twin Cities Appliance Repair and the horrible experience with them for us to take the trouble to list this. We don't want anyone else to experience what we did.

Maytag Service Center (also known as Twin Cities Appliance Repair Center Inc.) has been the single most horrific repair service experience we have ever had in our lives. Our brand new refrigerator (only 2 months old) stopped working. We called the manufacturer because it was still covered under the manufacturers' warranty, and they contracted with the Maytag Service Center to come out and fix the fridge. Maytag Service Center came out multiple times to try and fix the fridge. None of the repairs worked. The repairperson left our home after each repair and did not stay to ensure the fridge was cooling and working. Instead, the repairperson told us to wait until the next day to call again and schedule another repair visit. After several repair attempts and calls to the manufacturer (Samsung), Samsung agreed the fridge was beyond repair and should be designated as 'unrapairable/a lemon'. Samsung asked the Maytag Service Center to email or fax them paperwork outlining the multiple repairs and a statement that the fridge was beyond repair. The owner of the Maytag Service Center (Tim) refused to send that information, even though his repairperson in our home admitted the fridge was a lemon, Tim would not state in writing to Samsung that the fridge was unrepairable - his reason: because he would lose his status as an authorized Samsung appliance repair company. It was because of money - rather than help us in our time of need (do you know what it is like to go for over two weeks without a fridge?!), he decided his ability to make money from Samsung with future repair orders was more important to him. We will never recommend this company to anyone and I couldn't stress enough how much I think everyone in the Minneapolis/Saint Paul area should avoid this company at all costs. This company does not value customer service and helping out customers in need. Their main objective is to make money, and they don't care what happens to customers in their pursuit of it.

Pros: None - Steer clear of this company

Cons: No regard for thier customers

Wait, you're the expert.

If you've been to or used Twin Cities Appliance Service Center Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review