Nacho Mamas

★★☆☆☆
  • 312 Main St S 100

    Stillwater, MN 55082

    Map & Directions
  • 651-439-9544

About Nacho Mamas

Hours
Sun - Thu, 11:30am - 9pm; Fri - Sat, 11:30am - 11pm

Food

Food
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We went to Nacho Mama's today for our first time. I will never ever go back. We stood in line for about 15 minutes before anyone ever spoke to us or took our name which was ok because they were busy. The hostess kept having to leave to clean the tables so she wasn't able to host and greet customers very well. We got our name on the list and there were about two or three other groups behind us. We sat down and waited for over 30 minutes...so a total of 45 minutes so far. We were very kind and patient because we wanted to try the restaurant out. This blonde waitress had come where we were several times. She never once said, hello or anything. Then a couple with a child came in and she saw them, they were people that she knew. She said, "Hi guys." They responded with a "hi". Then she asked has anyone helped you and they replied no. She then got 3 menus and went and sat them at a table while the rest of us who had already been waiting for 45 minutes were still waiting. I told another waitress what happened and she told the blonde who sarcastically responded, it was ONLY 3 people! Well so what, we were only 2 people and had already waited for 45 minutes. So the hostess came up there and the blonde began to argue and say that she didn't know there was a waiting list and that she didn't see all of us sitting there in the chairs. So she bold faced lied....total lack of integrity and respect for the customer. I told her that she had seen us and that she did in fact know about the waiting list because she had already come up and discussed it with the hostess. So responded, "Oh well! I'm not going to argue!" So the hostess asked if we wanted to go to a table now. We said no because we had seen the tension among the waitresses and also overheard them putting down customers while we were waiting. So we left and I called the restaurant and asked to speak with the manager to make him aware of what had happened. I got this very rude man who said, "I can help you." I said, "I wanted to speak with a manager." He snapped, "I SAID I COULD HELP YOU!!" I told him what happened and he responded, "Ok I understand, I'll take care of it." He spoke in a very rude and sharp tone. He didn't say he was sorry for our experience or anything. So I said, "Well I don't know if you will." He yelled into the phone, "FINE!! THEN DON'T COME BACK TO THE F***ING RESTAURANT THEN!" And he slammed down the phone. There was no respect or care or integrity in this place. I will never go back and I am going to share my experience with everyone! Also when we walked outside the patio had all of it's tables empty except for 3 so they had places to seat people. The couple that was taken to a table in front of all of us who had waited was seated at a table that had been empty inside the restaurant the whole time that we were waiting. I recommend the New Buffet City Mongolian BBQ Chinese Buffet Restaurant in Stillwater. That's where we went after the horrible treatment at the Nacho Mama's. Don't go to Nacho Mama's because the wait, the service, the lack of integrity is not worth it. In the end, they do not care about you the customer.

1
★☆☆☆☆

We went to Nacho Mama's today for our first time. I will never ever go back. We stood in line for about 15 minutes before anyone ever spoke to us or took our name which was ok because they were busy. The hostess kept having to leave to clean the tables so she wasn't able to host and greet customers very well. We got our name on the list and there were about two or three other groups behind us. We sat down and waited for over 30 minutes...so a total of 45 minutes so far. We were very kind and patient because we wanted to try the restaurant out. This blonde waitress had come where we were several times. She never once said, hello or anything. Then a couple with a child came in and she saw them, they were people that she knew. She said, "Hi guys." They responded with a "hi". Then she asked has anyone helped you and they replied no. She then got 3 menus and went and sat them at a table while the rest of us who had already been waiting for 45 minutes were still waiting. I told another waitress what happened and she told the blonde who sarcastically responded, it was ONLY 3 people! Well so what, we were only 2 people and had already waited for 45 minutes. So the hostess came up there and the blonde began to argue and say that she didn't know there was a waiting list and that she didn't see all of us sitting there in the chairs. So she bold faced lied....total lack of integrity and respect for the customer. I told her that she had seen us and that she did in fact know about the waiting list because she had already come up and discussed it with the hostess. So responded, "Oh well! I'm not going to argue!" So the hostess asked if we wanted to go to a table now. We said no because we had seen the tension among the waitresses and also overheard them putting down customers while we were waiting. So we left and I called the restaurant and asked to speak with the manager to make him aware of what had happened. I got this very rude man who said, "I can help you." I said, "I wanted to speak with a manager." He snapped, "I SAID I COULD HELP YOU!!" I told him what happened and he responded, "Ok I understand, I'll take care of it." He spoke in a very rude and sharp tone. He didn't say he was sorry for our experience or anything. So I said, "Well I don't know if you will." He yelled into the phone, "FINE!! THEN DON'T COME BACK TO THE F***ING RESTAURANT THEN!" And he slammed down the phone. There was no respect or care or integrity in this place. I will never go back and I am going to share my experience with everyone! Also when we walked outside the patio had all of it's tables empty except for 3 so they had places to seat people. The couple that was taken to a table in front of all of us who had waited was seated at a table that had been empty inside the restaurant the whole time that we were waiting. I recommend the New Buffet City Mongolian BBQ Chinese Buffet Restaurant in Stillwater. That's where we went after the horrible treatment at the Nacho Mama's. Don't go to Nacho Mama's because the wait, the service, the lack of integrity is not worth it. In the end, they do not care about you the customer.

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We ate on the patio, it took a long time to be waited on, waiters need to go through the restaurant, walk on the sidewalk just to get to the patio to serve. We sat by smokers, when asked the waiter to ask them not to since we could not move and there was no designated smoking area, the waiter blamed us so they made comments and gave us dirty looks. We should have left then. The food was ok, not worth waiting for.

0
★☆☆☆☆

We ate on the patio, it took a long time to be waited on, waiters need to go through the restaurant, walk on the sidewalk just to get to the patio to serve. We sat by smokers, when asked the waiter to ask them not to since we could not move and there was no designated smoking area, the waiter blamed us so they made comments and gave us dirty looks. We should have left then. The food was ok, not worth waiting for.

Pros: Non

Cons: smoking on the patio, poor service, fair food

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The food here is wonderful and authentic. It is a festive restaurant, and the decor can be a bit overwhelming, but it is fun. They also have outdoor seating.

4
★★★★☆

The food here is wonderful and authentic. It is a festive restaurant, and the decor can be a bit overwhelming, but it is fun. They also have outdoor seating.

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My husband and I went here on a Saturday early evening this summer and were so surprised at how good it was. I love Mexican food, and I loved this place and it's food. We sat on the back patio, that had a lot of character, the waitress was wonderful- very attentive and the food was SO GOOD. HUGE portions, and I finished every last bite. I hope it sticks around for a long time, because it's different and different is very good!

2
★★★★☆

My husband and I went here on a Saturday early evening this summer and were so surprised at how good it was. I love Mexican food, and I loved this place and it's food. We sat on the back patio, that had a lot of character, the waitress was wonderful- very attentive and the food was SO GOOD. HUGE portions, and I finished every last bite. I hope it sticks around for a long time, because it's different and different is very good!

Pros: very good food, fun atmosphere, different

Cons: the portions are almost too big

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We tried Nacho Mamas this evening for the first time (and last). We sat out on the patio, which was nice, but the waitress kept forgetting about us. 3 different people told us that they would bring us chips and salsa, but no one brought them until our food came and we asked for them. The entrees are huge, but the flavor is strange. The beans taste like hormel canned chili beans, the chips and salsa were the worst I ever had, the tacos were only okay, but not worth going back for. A very disappointing experience. Very slow, inattentive service, and blah food. We will not go back. For great Mexican food, go to La Cocinita in Bayport. The food there is authentic Mexican, I especially love the chicken enchiladas with red sauce, and their refried beans, rice, chips and salsa are great as well.

0
★☆☆☆☆

We tried Nacho Mamas this evening for the first time (and last). We sat out on the patio, which was nice, but the waitress kept forgetting about us. 3 different people told us that they would bring us chips and salsa, but no one brought them until our food came and we asked for them. The entrees are huge, but the flavor is strange. The beans taste like hormel canned chili beans, the chips and salsa were the worst I ever had, the tacos were only okay, but not worth going back for. A very disappointing experience. Very slow, inattentive service, and blah food. We will not go back. For great Mexican food, go to La Cocinita in Bayport. The food there is authentic Mexican, I especially love the chicken enchiladas with red sauce, and their refried beans, rice, chips and salsa are great as well.

Pros: patio seating, good margarita

Cons: food, service

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We visited Nacho Mamas on a Saturday evening around 7pm, so it was bound to be quite busy, as Stillwater always is in the summer. This restaurant has very little square footage and the tables were small and very close together. The chips & salsa brought before the meal were good, though we had to ask for water after 10 minutes or so. The entree portions were HUGE, but overpriced for this type of food. We eat Mexican food all the time, but didn't care for it here. I had a cimichanga that was too salty (our waitress even agreed it was salty). My husband had some type of steak sandwich which he disliked because the bread tasted strange. The drinks were just okay. The waitstaff seemed friendly, but rushed, and thus somewhat inattentive.

Also, Nacho Mama's had a coupon published in the Happenings Book which stated it was "valid anytime," but they had a sign posted on their restaurant door retracting that and refusing to honor the coupon on the weekends. Not cool; they should have stuck to their decision they made when they first listed the coupon.

1
★★☆☆☆

We visited Nacho Mamas on a Saturday evening around 7pm, so it was bound to be quite busy, as Stillwater always is in the summer. This restaurant has very little square footage and the tables were small and very close together. The chips & salsa brought before the meal were good, though we had to ask for water after 10 minutes or so. The entree portions were HUGE, but overpriced for this type of food. We eat Mexican food all the time, but didn't care for it here. I had a cimichanga that was too salty (our waitress even agreed it was salty). My husband had some type of steak sandwich which he disliked because the bread tasted strange. The drinks were just okay. The waitstaff seemed friendly, but rushed, and thus somewhat inattentive.

Also, Nacho Mama's had a coupon published in the Happenings Book which stated it was "valid anytime," but they had a sign posted on their restaurant door retracting that and refusing to honor the coupon on the weekends. Not cool; they should have stuck to their decision they made when they first listed the coupon.

Pros: location - only Mexican place in downtown Stillwater

Cons: food wasn't that great, dining room was tiny

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If you are looking for freshly prepared authentic Mexican food this is not the place for you. Nothing tasted homemade or fresh for that matter. The chips tasted like salted cardboard and the beans tasted "fresh" from the can. The fish tacos are from a package- Our server told us that they couldn't be ordered ala carte because of the package they come in. My ala carte taco with a side of beans was $11. A ridiculous price for less than mediocre food. As a Stillwater resident I will make the drive to St. Paul (El Burrito) for delicious Mexican food.

0
★☆☆☆☆

If you are looking for freshly prepared authentic Mexican food this is not the place for you. Nothing tasted homemade or fresh for that matter. The chips tasted like salted cardboard and the beans tasted "fresh" from the can. The fish tacos are from a package- Our server told us that they couldn't be ordered ala carte because of the package they come in. My ala carte taco with a side of beans was $11. A ridiculous price for less than mediocre food. As a Stillwater resident I will make the drive to St. Paul (El Burrito) for delicious Mexican food.

Pros: none

Cons: bad food & poor value

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Hope they pack folks on the outdoor bar during the summer because with the sparse crowd they had on a January Saturday evening, they won't for long be able to afford Stillwater rent rates. There were plenty of empty tables on the Saturday night that my wife suggested we try Nacho Mamas. We were surprised how small the place is. There is no bar to camp out at. Service was prompt and courteous, however the waiter was incapable of offering an opinion. We were given a never empty basket of decent chips and some very good smooth salsa to munch on while we enjoyed our also decent house Margaritas. Our food servings were huge. I got the Stacked Enchiladas (pork) and my wife, the Smothered Burrito (beef). The Enchiladas were the typical bland Mexican food taste. Not bad, just nothing special. The Smothered Burrito had more taste. I guess avoid the pork? Prices were ~$13 per entree.

I see no reason to come back, especially with La Cosinita just a few miles south in Bayport

1
★★★☆☆

Hope they pack folks on the outdoor bar during the summer because with the sparse crowd they had on a January Saturday evening, they won't for long be able to afford Stillwater rent rates. There were plenty of empty tables on the Saturday night that my wife suggested we try Nacho Mamas. We were surprised how small the place is. There is no bar to camp out at. Service was prompt and courteous, however the waiter was incapable of offering an opinion. We were given a never empty basket of decent chips and some very good smooth salsa to munch on while we enjoyed our also decent house Margaritas. Our food servings were huge. I got the Stacked Enchiladas (pork) and my wife, the Smothered Burrito (beef). The Enchiladas were the typical bland Mexican food taste. Not bad, just nothing special. The Smothered Burrito had more taste. I guess avoid the pork? Prices were ~$13 per entree.

I see no reason to come back, especially with La Cosinita just a few miles south in Bayport

 

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