Chous Robert M Od - Glasses Menagerie

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About Chous Robert M Od - Glasses Menagerie

Categories
  • Optometrists

Health & Medical

Health & Medical
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Sarah J. Jerome, OD

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Minneapolis Contact Lens & Optical

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Beware!! They have a no returns - no cancellations policy, but they don't bother to tell you that when you hand over your credit card. I called to cancel an order 2 hours and 25 minutes after I was in their store and they would hardly speak to me. First of all I was shocked to hear that I couldn't cancel it as no one ever mentioned it to me at the time of the sale. Second, I was dismayed that after a mere 2.5 hours there was nothing they could do. Especially when I was told that it would take a week to 10 days for the glasses to be ready!! They are not customer friendly. Go to a chain store and you will spend less than half for the same product!!!!

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★☆☆☆☆

Beware!! They have a no returns - no cancellations policy, but they don't bother to tell you that when you hand over your credit card. I called to cancel an order 2 hours and 25 minutes after I was in their store and they would hardly speak to me. First of all I was shocked to hear that I couldn't cancel it as no one ever mentioned it to me at the time of the sale. Second, I was dismayed that after a mere 2.5 hours there was nothing they could do. Especially when I was told that it would take a week to 10 days for the glasses to be ready!! They are not customer friendly. Go to a chain store and you will spend less than half for the same product!!!!

 

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