Advancements In Dermatology

★★★★☆
  • 625 E Nicollet Blvd Ste 203

    Burnsville, MN 55337

    Map & Directions
  • 952-435-2525

About Advancements In Dermatology

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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3.8 5
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I went with my brother to support him when he went in to to get his wart lazered on June 23rd 2011. This was his 4th visit to the clinic. I was horrified at how he was treated. In previous visits the specialist, Heather Wencel, did not do

3
★★★★★

I went with my brother to support him when he went in to to get his wart lazered on June 23rd 2011. This was his 4th visit to the clinic. I was horrified at how he was treated. In previous visits the specialist, Heather Wencel, did not do

.

I had a horrible experience. I left feeling humiliated. My dermatologist was not friendly. She came in and instantly prescribed me a cream without reading the notes entered into the system by the nurse/assistant. She did not answer my

3
★★★★★

I had a horrible experience. I left feeling humiliated. My dermatologist was not friendly. She came in and instantly prescribed me a cream without reading the notes entered into the system by the nurse/assistant. She did not answer my

.

I've been treated for basal cell carcinoma for 5 years and the Dr. and staff have always treated me respectfully and with excellent medical attention. My daughter is on accutane and the nurse practitioner following her is also excellent. I haven't sought out cosmetic treatment at these clinics but if you need excellent dermatology care I highly recommend this clinic.

2
★★★★☆

I've been treated for basal cell carcinoma for 5 years and the Dr. and staff have always treated me respectfully and with excellent medical attention. My daughter is on accutane and the nurse practitioner following her is also excellent. I haven't sought out cosmetic treatment at these clinics but if you need excellent dermatology care I highly recommend this clinic.

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If you need a dermatology (either for medical or cosmetic purposeds) AVOID this place. They are SO RUDE and incompetent. The receptionist double billed me. I talked to a friend and the same thing happened to her. We are warning everyone to stay far away from this from this place. Even though I had a 1PM appt, I wasn't even seen until almost 2PM and didn't even get an apology. This place has horrible customer service and I wouldn't reccommend it to anyone!!

0
★☆☆☆☆

If you need a dermatology (either for medical or cosmetic purposeds) AVOID this place. They are SO RUDE and incompetent. The receptionist double billed me. I talked to a friend and the same thing happened to her. We are warning everyone to stay far away from this from this place. Even though I had a 1PM appt, I wasn't even seen until almost 2PM and didn't even get an apology. This place has horrible customer service and I wouldn't reccommend it to anyone!!

Pros: none

Cons: rude receptionist, billed incorrectly, long waittime

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I arrived at the office at 12:43 on Friday, September 12. I waited for 15 minutes before being placed in an exam room. Not once did anyone tell me the doctor was running behind. The medical asst came and took my medical history and said the doctor would be in shortly. I waited over 30 minutes - not once did anyone come and tell me the doctor was running behind or apologize. I walked out of the office. I explained to the receptionist that my time is just as important as the doctors. I went back to work not seeing anyone. I had waited 4 weeks to get in. No one from the clinic called to apologize. I have found that since dermatology offices have gotten into the "cosmetic - spa" business, patient care has gone downhill. I would think twice about coming here or at least just see one of the Physician Assistants. The service I received from her was excellent.

1
★★☆☆☆

I arrived at the office at 12:43 on Friday, September 12. I waited for 15 minutes before being placed in an exam room. Not once did anyone tell me the doctor was running behind. The medical asst came and took my medical history and said the doctor would be in shortly. I waited over 30 minutes - not once did anyone come and tell me the doctor was running behind or apologize. I walked out of the office. I explained to the receptionist that my time is just as important as the doctors. I went back to work not seeing anyone. I had waited 4 weeks to get in. No one from the clinic called to apologize. I have found that since dermatology offices have gotten into the "cosmetic - spa" business, patient care has gone downhill. I would think twice about coming here or at least just see one of the Physician Assistants. The service I received from her was excellent.

Pros: The NPA and/or Physician Assistant

Cons: Doctor

 

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