Sears Imported Autos, Inc.

★★★☆☆
  • 13500 Wayzata Blvd

    Minnetonka, MN 55305

    Cross street: Please visit our website and select the hours, map, & directions section, to view detailed directions for those coming from the Downtown, West, North, and South areas

    Map & Directions
  • 952-546-5301

Automotive

Automotive
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The service department at Sears Mercedes is so outstanding that I purchased my second Mercedes from them. If you're looking for honest and reliable work done on your Mercedes I would highly recommend them.

4
★★★★☆

The service department at Sears Mercedes is so outstanding that I purchased my second Mercedes from them. If you're looking for honest and reliable work done on your Mercedes I would highly recommend them.

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Took my car in for an oil change. They said it would take 30 minutes. I come back 30 minutes later and my car hasn't moved. I go in, and they say they'll get to it right away. Call me 20 minutes later and tell me they don't have the filter they need for my car (a very common model with an engine shared across a number of vehicles) and thus can't change the oil. When I got my car back from them the check engine light was on (it wasn't when I dropped it off) and they claimed that it had been on when they got it.\r\n \r\nThis Sears apparently has a poor reputation, based on conversations with my friends. I would not return.

0
★☆☆☆☆

Took my car in for an oil change. They said it would take 30 minutes. I come back 30 minutes later and my car hasn't moved. I go in, and they say they'll get to it right away. Call me 20 minutes later and tell me they don't have the filter they need for my car (a very common model with an engine shared across a number of vehicles) and thus can't change the oil. When I got my car back from them the check engine light was on (it wasn't when I dropped it off) and they claimed that it had been on when they got it.\r\n \r\nThis Sears apparently has a poor reputation, based on conversations with my friends. I would not return.

Pros: The first guy I talked to had hilariously bad highlights in his hair

Cons: Staff wasted my time, general poor service

 

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